Plan savings require pre-authorized payments
CALGARY – With an eye on the upcoming back-to-school period, Shaw’s Freedom Mobile rolled out two cheaper entry-level data plans Thursday.
The first plan offers 1 GB of data and unlimited text to Canada and the U.S. for $25 per month, while the second provides 250 MB of data, 100 minutes of Canada-wide talk, and unlimited text to Canada and the U.S. for $15 per month.
As reported previously, Bell and Telus have offered 500MB for $30/month and Rogers 400MB for $25 in their proposed low-cost data only plans demanded by the CRTC earlier this year.
Shaw’s…
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Consumers, employees, stakeholders encouraged to come forward
OTTAWA – Canadians who have been on the receiving end of misleading or aggressive retail sales practices from the country’s telecommunication companies will now have the opportunity to tell their story to the CRTC. We suppose those who've had good experiences can also tell their stories, too, should the urge strike them.
The Commission said Monday it is kicking off an inquiry on whether high-pressure and unsavoury sales tactics are used by Canada’s large telecommunications service providers. It wants to hear from consumers – including those who are vulnerable due to their age,…
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IT’S NO SECRET that the lack of readily available high-speed internet has long been a headache for people who live in rural Manitoba. “Lack of access to reliable high-speed internet is hurting economic growth in rural and remote areas,” the agricultural weekly The Western Producer reported in 2017 in an exposé called Out of Touch.
“Frustrated farmers, rural businesses and homeowners have said they have inadequate and expensive internet service…and for some producers without reliable data, the age of autonomous machines is stalled.” A 2016 study by the Canadian Internet Registration Authority…
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CE N’EST PAS UNE SURPRISE pour personne vivant au milieu rural: les difficultés d’accéder à une connexion internet à haut débit sont une casse-tête depuis longtemps. Les résidents et commerçants des communautés rurales au Manitoba en souffrent. “Le manque d’accès à une connexion internet rapide et fiable nuit à la croissance économique dans les communautés rurales et éloignées,” est-il écrit dans l’hebdo agriculturel The Western Producer, dans un exposé de 2017 intitulé “Out of Touch” (Hors Contact).
“Des fermiers, des entrepreneurs et des résidents en milieu rural ont dénoncé le service…
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TORONTO – As widely expected, Corus Entertainment today slashed its dividend as part of a plan to reduce debt and re-invest in its core business as it struggles to compete with Facebook, Google, OTT providers, internet radio and global change in content consumption.
Corus is cutting its annual dividend by 79% to $0.24 per share for Class B shares (to take effect Sept. 1, 2018). It also announced a quarterly loss of $935.9 million tied to its devaluation of its broadcast licenses. The loss includes a $1.01-billion non-cash impairment charge related to broadcast licences and goodwill.
Television business revenue fell 5%…
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OUR FEDERAL GOVERNMENT promised a review of the Broadcasting and Telecommunication Acts in its 2017 budget and last week the CRTC took the first step down this path when it issued: Harnessing Change: The Future of Programming Distribution in Canada.
While it floated a number of interesting, innovative and controversial ideas, we’re all anxious to hear what Heritage Minister Mélanie Joly will have to say about it this weekend when she addresses the Banff International Media Fest. There, we hear she is likely to announce the appointment of a worthy and carefully chosen panel of experts to undertake a year-long project…
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Videotron, SaskTel ranked tops again
TORONTO – Canadians with smart home devices are willing to pay more for their internet but are quick to switch internet providers, according to new data from J.D. Power.
The 2018 Canada Internet Service Provider Customer Satisfaction Study measures overall satisfaction with internet service providers and is based on five factors (in order of importance): performance and reliability; cost of service; communication; billing; and customer service. The 2018 Canada Television Provider Customer Satisfaction Study is based on six factors (in order of importance): performance and reliability; cost of service; programming; communication; billing; and customer service. Continue Reading
Competition Bureau invokes Sugar Wireless as a model to follow
GATINEAU – “Generally, the Bureau does not favour price controls. However, the presence of market power in this industry; the natural experiment offered by Sugar Mobile’s attempted entry into the wireless services industry; and the fact that similar LCDO Plans have arisen without government intervention in some foreign jurisdictions informs the Bureau’s view that LCDO Plans can increase economic welfare and consumer choice in Canada’s wireless industry.”
So says the Competition Bureau of Canada’s submission to the CRTC about the low-cost data only wireless plans submitted to…
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TORONTO – As the Canadian wireless landscape continues to feel competitive heat from the likes of Shaw’s Freedom Mobile, Rogers CFO Tony Staffieri remains confident any impact is manageable.
“We’ve competed with Freedom, and the prior names of Freedom for upwards of 10 years now,” Staffieri said, speaking Wednesday at Scotiabank’s Telecom, Media and Technology Conference. “We compete not only on price, but also on network quality and points of distribution, among other factors. Getting the customer is one thing, but keep the customer is something else.”
Despite the Q4 2017 price war which saw Freedom disrupt…
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BANFF – The internet is terrifying enough to me as an adult dealing with its underbelly of malice, lies, trolls, and subterfuge.
For unknowing children it’s too often a madhouse of horrors running the gamut from inappropriate content, to lurking strangers, to personality theft, to terribly wounding comments, to outright predators. Some times these web injuries even lead to suicide.
Yet from the minute they’re born, young ones are now exposed to digital surroundings that will inevitably be their way of life and since the World Wide Web plays an increasing role in our children’s and grandchildren’s lives, how do…
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