Telus announced late last week that it’s putting more streaming services into its EnContinu+ bundle for Telus and Koodo customers in Quebec.
Subscribers to the service will now get two options: a basic plan, which includes Netflix with ads, Club illico, Amazon Prime Video, and Telus Films and Series for $25 per month; and a premium plan, which all of the above and Netflix without ads for $38 per month. The bundles also include the Amazon Prime shipping service, whose subscription alone would give subscribers access to the video service.
“By bringing three of Quebec’s most popular streaming services into one plan, EnContinu+…
Continue Reading
Peladeau lambasts “contradictory” decision
By Ahmad Hathout
The CRTC said Thursday that Quebecor must come to an agreement on separate terms with Bell unrelated to the commission-approved tariff in order to access the telco’s national wireless network.
After the commission picked Bell’s access rate in final offer arbitration with the regional carrier last fall, Quebecor filed a complaint to the CRTC alleging Bell is attempting to delay its access to the large network by making it agree to terms that were outside of those already approved by the commission – and that there was an expected access date of…
Continue Reading
The CRTC is committing more than $17 million through its Broadband Fund to Bell Canada, TBayTel, Telus Communications and Sogetel Mobilité to build new cell towers and improve mobile wireless service along eight major roads, the telecom regulator announced Wednesday.
The four telecommunications service providers submitted their funding applications in response to the CRTC’s third call for applications to the Broadband Fund.
Bell has been approved for up to $1.05 million in funding to build a cell tower to serve approximately 15 kilometres of Route 330 near the community of Gander Bay South in Newfoundland and…
Continue Reading
Telus said Thursday it is participating in a U.S. Department of Commerce initiative to support the development and deployment of trustworthy and safe artificial intelligence.
The U.S. AI Safety Institute Consortium, announced in February, will “unite AI creators and users, academics, government and industry researchers, and civil society organizations in support of the development and deployment of safe and trustworthy artificial intelligence (AI),” a Commerce Department press release said.
Telus will be joining more than 280 artificial intelligence stakeholders in the initiative.
“At TELUS, we are determined to harness the power of technology to create a better future,” Pamela…
Continue Reading
As Jasper residents began returning home last week after being forced to evacuate in late July due to ongoing wildfires in the area, Telus technicians have been onsite at the Jasper Re-Entry Centre to provide immediate technical assistance and connectivity solutions for the community.
Telus customers can also pick up free temporary wireless home phone and internet solutions at the re-entry centre, located at Commemoration Park, 1324 Pyramid Lake Rd., Telus said in a press release last Friday.
“Over the past few weeks, TELUS crews have been working around the clock in the Jasper area to maintain critical…
Continue Reading
The Federal Court of Appeal (FCA) has upheld a lower court ruling in 2022 that found Videotron’s illico set top box platform did not violate patented technology claimed by U.S.-based Rovi, now known as Adeia Guides.
The FCA said in its August 6 decision that Rovi’s appeal was dismissed as “the Federal Court did not make a reviewable error in its obviousness analysis concerning the 870 Patent and the 344 Patent” — two of four patents at the centre of Rovi’s original patent infringement claims against Videotron involving interactive television program guide technology.
In its…
Continue Reading
Telus International, rebranding to Telus Digital Experience later in the third quarter, announced last week the launch of Telus Expert Messaging, a generative AI (GenAI)-powered asynchronous messaging tool available 24/7 through the My Telus app.
This new customer support tool provides flexible two-way interactions that allow customers to start, pause and resume conversations at their convenience, eliminating wait times associated with traditional phone and live chat queues, a Telus International press release says.
The tool “lets TELUS customers access human support whenever it is most convenient for them, 24×7, by sending…
Continue Reading
Competitors are left wondering about rates and implications of five-year access immunity
By Ahmad Hathout
The CRTC on Tuesday ordered the largest telephone companies to provide wholesale access to their existing last-mile fibre networks across the country by February 13, 2025, but is shielding from the regime any new builds for five years.
The order is an expansion of the temporary regime ordered in November 2023 that forced Bell and Telus to provide competitors bundled access to their middle- and last-mile fibre networks in Ontario and Quebec, which has been in force since May 7. The CRTC will keep the existing rates…
Continue Reading
Telus announced Tuesday, in partnership with Android, it is opening the fourth edition of its Telus Esports Series tournament to gamers across North America for the first time.
Happening this fall, Telus Esports Series 4 will feature the games Apex Legends, Rocket League and Valorant, powered by Telus Arena, a nationwide gaming platform that supports and empowers esport players, explains a Telus press release.
Canadian and American gamers aged 15 and up can now register and qualify at www.telus.com/tes4 by Sept. 22 at 11:59 p.m. ET to play for a chance to win from a…
Continue Reading
Telus and Doig River First Nation, in partnership with All Nations Trust Company (ANTCO), the governments of Canada and British Columbia, and the Northern Development Initiative Trust, last week announced ground has been broken on a $19.2-million project that will soon bring Telus PureFibre to several remote communities in Northeast B.C.
The PureFibre expansion project will connect more than 60 households and a dozen businesses in Doig River First Nation, located approximately 70 kilometres northeast of Fort St. John, as well as hundreds of households in another 14 communities, according to a Telus press release.
“This project moves…
Continue Reading
