Search Results for: telus

Cable / Telecom News, Radio / Television News

Cord-cutting slows thanks to Shaw’s BlueSky TV

However, it's likely just temporary OTTAWA – While Canada’s publicly traded television service providers lost almost 20% fewer TV subscribers in 2017 versus 2016, this is likely a temporary positive turn in a long road of permanent TV subscriber declines in the future, according to new research released Wednesday. Ottawa-based research and consulting firm Boon Dog Professional Services found that BCE, Rogers, Shaw, Vidéotron, Cogeco, and Telus combined lost approximately 166,000 in their respective 2017 fiscal years, down from an estimated 205,000 lost in the previous year. Boon Dog partner Mario Mota credited the improved cord-cutting numbers for 2017 to the… Continue Reading

Cable / Telecom News

Telus helps enterprise clients with “digital transformation”

VANCOUVER – Telus is offering their client base of enterprise organizations a helping hand with their digital needs through a partnership with Vancouver-based software development agency Two Tall Totems. Two Tall Totems offers custom software design and development with technical capabilities that include mobile development, AR & VR, IoT, AI, cloud computing, and enterprise solutions.  The new partnership enables Telus to leverage Two Tall Totems’ engineers and designers to include custom software development alongside their suite of services.  The partnership is a three year service agreement with an option to extend an additional two years. “We are excited to extend our… Continue Reading

Cable / Telecom News, Radio / Television News

CBSC’s Courtemanche among WCT annual award winners

OTTAWA – Canadian Broadcast Standards Council (CBSC) chair Sylvie Courtemanche has been named Woman of the Year by Women in Communications and Technology (WCT). Prior to joining CBSC in January, Courtemanche (pictured) was a senior executive at Corus for both regulatory matters and government relations.  She has also held roles as EVP policy and regulatory affairs for the Canadian Association of Broadcasters, legal counsel at the CRTC, and had her own consulting practice related to broadcasting and telecommunications in Canada. Cogeco Connexion was named company of the year, and WCT also named 9 other recipients of its annual awards, which recognize… Continue Reading

Cable / Telecom News

Billing and collection service to remain mandated, says CRTC

OTTAWA – The CRTC has denied requests from both Bell and Telus seeking forbearance from the regulation of billing and collection service (BCS). BCS is a mandated wholesale service that requires all local exchange carriers to bill and collect on behalf of alternate service providers (ASPs), such as long distance service providers, with respect to certain eligible services.  These eligible services include casual long distance services (also known as 10-10 services), 900 services, collect call services, and bill-to-third call services.  BCS enables an ASP to provide services to a local exchange customer without having a pre-existing billing relationship, or establishing… Continue Reading

Cable / Telecom News

EnStream launches enhanced consumer identity verification services

TORONTO – EnStream is offering more services that use real-time mobile network and account information to protect and confirm a consumer's online identity. The mobile commerce joint venture company owned by Bell, Rogers and Telus said that the new services include enhanced analytics for name and address matching, mobile device authentication and mobile location services covering over 90% of the Canadian market, all without requiring any pre-loaded software on mobile devices. "Validating identity is perhaps one of the biggest challenges on the Internet today, especially with the move to mobile," said EnStream’s chief identity officer Robert Blumenthal, in the news release…. Continue Reading

Cable / Telecom News, Radio / Television News

CCTS reminds consumers that service providers must be given first chance to fix problems

OTTAWA – After being deluged with over 1,600 complaints from Public Mobile customers last week after the company decided to increase a popular promotional pricing plan by $10 a month (which it subsequently backed down on), the Commission for Complaints for Telecom-Television Services (CCTS) is reminding consumers that they must first contact their telecom or TV service provider to try and resolve any grievances. In a letter published Tuesday entitled Lessons from the Public Mobile price increase, CCTS took issue with an iphoneincanada.ca article that repeated advice from a social media user about how to file a… Continue Reading

Radio / Television News

Altering the Acts: Why Facebook and others should pay for Cancon, too

And why CPE should be reduced for traditional media companies GATINEAU – Saying online content platforms have radically altered the Canadian broadcasting system is as undeniable as it is now cliché. Netflix itself, has an estimated six million subscribers in Canada, an amount greater than half of all cable TV subscriptions here. With Amazon Prime growing and the arrival of other online services in the future (BritBox arrived this week and CBS All Access is coming), the Canadian system needs to evolve with this new reality in mind, several have told the CRTC… Continue Reading

Cable / Telecom News

Telus posts higher Q4 revenues on wireless gains

VANCOUVER – “Robust customer growth” helped to lift fourth quarter revenues and profits at Telus, the company said Thursday. For the period ended December 31, consolidated operating revenue increased by 4.9% to $3.5 billion over the same quarter a year ago, reflecting growth in wireless network revenue and wireline data services. Earnings before interest, income taxes, depreciation and amortization (EBITDA) increased by 46% to $1.1 billion due to higher revenue growth and lower restructuring and other costs year-over-year, partially offset by higher acquisition and retention costs. Adjusted EBITDA was up 4.7% when excluding certain costs, including restructuring and other costs, which… Continue Reading

Cable / Telecom News, Radio / Television News

ANALYSIS: Why more mergers aren’t a good answer (part two)

The big four have not become the content exporters they were supposed to LAST WEEK, I RESPONDED to a Scotiabank report which said the success of Netflix in gaining subscribers, along with Google and Facebook’s dominance of the Canadian advertising market, meant a merger of Bell and Corus was a logical market response to ensure we remain competitive. I question the strategy of further vertical integration in light of its obvious failure. My core argument is VI has failed because it did not properly take into account the competitive advantages of the vertically integrated companies. As their… Continue Reading

Cable / Telecom News

Telus races past Bell, Rogers, in 4G speed tests: OpenSignal

LONDON, UK – Led by Telus, Canada now boasts some of the fastest LTE speeds in the world, says OpenSignal in its latest State of Mobile Networks: Canada report released Wednesday. The wireless mapping coverage company examined over 405 million measurements collected from 20,474 mobile test devices between October 1 and December 30, 2017. “In our 4G speed tests, Telus not only established a commanding lead over its competitors, it demonstrated some truly remarkable results”, reads the report.  “Our average 4G download for Telus was 44.5 Mbps, which is among the fastest individual operator results we've measured on a nationwide… Continue Reading