ALTHOUGH PEOPLE IN most Canadian communities take access to cable television and high-speed internet for granted, it’s safe to say that’s never been the case in Lytton, B.C.
Connecting the remote Interior B.C. community of about 250 people, nestled in the Fraser Canyon region two hours north of Abbotsford, has never been simple, but residents have always found a way. In the mid-1950s, according to the regional cable and internet provider LyttonNet, volunteers harnessed the power of a mountain stream with a hydroelectric turbine to bring electricity to the surrounding villages, carrying supplies for repairs up treacherous mountain roads that…
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TORONTO – Telus’ strategic investment arm, Telus Ventures, has added Canadian startup League, a digital employee health benefits platform, to its portfolio alongside other companies innovating in virtual care, mental health, personal health records, wellness, and patient engagement.
League Inc.’s suite of apps are designed to reduce the total operating costs for companies delivering benefits programs, while simplifying the process for administrators and increasing engagement with employees to improve health outcomes. The apps include a digital wallet that employers can customize for their specific needs; chat-based, always-on health navigation; behaviour-based health rewards; and a marketplace where members can access…
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OTTAWA –The responses filed to ISED’s consultations on the 3500 MHz and 3800 MHz band pit incumbent fixed wireless service providers against mobile operators eager to deploy 5G services. The terrestrial operators, however, face opposition from satellite operators eager to protect the C-band. Caught up in the cross-fire are customers and communities who are reliant on existing services – both terrestrial and satellite.
Comments by a number of parties have been posted in response to Gazette Notice SLPB-004-18 — Consultation on Revisions to the 3500 MHz Band to Accommodate Flexible Use and Preliminary Consultation on Changes to the…
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Plan savings require pre-authorized payments
CALGARY – With an eye on the upcoming back-to-school period, Shaw’s Freedom Mobile rolled out two cheaper entry-level data plans Thursday.
The first plan offers 1 GB of data and unlimited text to Canada and the U.S. for $25 per month, while the second provides 250 MB of data, 100 minutes of Canada-wide talk, and unlimited text to Canada and the U.S. for $15 per month.
As reported previously, Bell and Telus have offered 500MB for $30/month and Rogers 400MB for $25 in their proposed low-cost data only plans demanded by the CRTC earlier this year.
Shaw’s…
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Consumers, employees, stakeholders encouraged to come forward
OTTAWA – Canadians who have been on the receiving end of misleading or aggressive retail sales practices from the country’s telecommunication companies will now have the opportunity to tell their story to the CRTC. We suppose those who've had good experiences can also tell their stories, too, should the urge strike them.
The Commission said Monday it is kicking off an inquiry on whether high-pressure and unsavoury sales tactics are used by Canada’s large telecommunications service providers. It wants to hear from consumers – including those who are vulnerable due to their age,…
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VICTORIA – Telus is behind a new “clinic on wheels” delivering primary healthcare to the city’s most vulnerable citizens.
In association with Doctors of the World, the Mobile Health Clinic acts as a vital link between the community and the health authority, enabling the reconnection of homeless citizens to the public health and social services network.
Unveiled late Wednesday, the Mobile Health Clinic is equipped with Telus Health’s electronic medical record (EMR) technology and Telus LTE Wi-Fi network technology to assist the onboard care team in delivering immediate, quality care. Skilled practitioners may collect and store data, examine results over time, and…
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GATINEAU – Although the CRTC proceeding on lower-cost data-only plans or skinny wireless was not supposed to be targeted towards a means-tested subset of low-income households, the deaf, deaf-blind or hard of hearing Canadians (DDBHH), seem to have scored a victory.
In its final reply, Bell Mobility (BCE) indicated that they would extend an existing promotion for people with disability. “In order to ensure that new lower-cost data-only plans accommodate the needs of persons with disabilities, we would extend our 2 GB data add-on to our customers with disabilities in conjunction with our proposed plans. This means that persons with…
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RICHMOND, B.C. – Telus will invest $110 million to connect more than 90% of homes and businesses in Richmond and Steveston directly to its fibre optic network.
The gigabit-enabled Telus PureFibre network will enable connected residents to immediately take advantage of dramatically faster Internet speeds of up to 150 Mbps, while businesses, schools, healthcare providers, and other institutions can access even more speed and capacity, reads the news release. The network offers symmetrical service, meaning that customers can upload just as fast as they download.
Construction work is currently underway, and Telus said that it anticipates connecting the majority of homes and businesses by…
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TORONTO – EnStream and digital identity authentication company Payfone are teaming up to stamp out passwords with a new global mobile-based federated digital identity platform.
The new Mobile ID service, to be available initially in Canada, will allow consumers to log into accounts or verify transactions with any participating online service using a single mobile app on their phone. Backed by participating mobile network operators, the service will bring together EnStream's Mobile Connect solution with Payfone's Trust Score identity and fraud analytics solution, which is currently used by Fortune 100 banks, retailers, and health insurance companies, among others.
According to…
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Videotron, SaskTel ranked tops again
TORONTO – Canadians with smart home devices are willing to pay more for their internet but are quick to switch internet providers, according to new data from J.D. Power.
The 2018 Canada Internet Service Provider Customer Satisfaction Study measures overall satisfaction with internet service providers and is based on five factors (in order of importance): performance and reliability; cost of service; communication; billing; and customer service. The 2018 Canada Television Provider Customer Satisfaction Study is based on six factors (in order of importance): performance and reliability; cost of service; programming; communication; billing; and customer service. Continue Reading
