Search Results for: rogers

OTT, Radio / Television News

Corus’ StackTV now available on FuboTV

TORONTO — Sports-first live streaming service FuboTV and StackTV, Corus Entertainment’s multichannel streaming service, announced today StackTV’s suite of content is now available as part of a new FuboTV premium subscription package. Available to Canadian subscribers for $34.99 per month, FuboTV’s premium package bundles StackTV’s suite of programming with all 23 channels of FuboTV’s “essentials” package, which includes Premier League, Serie A, OneSoccer, CBC, beIN Sports, Paramount Network Canada and TYT, plus Fox Sports Racing, Big Ten Network, euronews, africanews and others, for a total of 42 channels in the package, according to information emailed to Cartt.ca by a FuboTV… Continue Reading

Cable / Telecom News

Telus is Canada’s fastest mobile operator; Shaw is fastest for fixed broadband: Ookla report

SEATTLE – Telus was Canada’s fastest national mobile operator and Shaw was the fastest fixed broadband service provider amongst the country’s top providers in the second quarter of 2022, according to Seattle-based broadband and mobile network testing company Ookla, which released its Q2 2022 results today. Mobile Ookla reported Telus had a median download speed of 79.09 Mbps. Bell, meanwhile, had a median speed of 72.46 Mbps and Rogers had a median speed of 60.36 Mbps. (Please see chart above.) Rogers, however, had the fastest median upload speed for Q2 2022 at 9.21 Mbps compared to Telus (7.98 Mbps) and Bell (7.42… Continue Reading

Cable / Telecom News

INDU to hold two meetings on Rogers outage by July’s end

By Christopher Guly OTTAWA – The House of Commons Standing Committee on Industry and Technology (INDU) adopted a motion this afternoon by Liberal member of parliament Han Dong to conduct a study and hold two special meetings before month’s end to investigate the Rogers Communications Inc. outage that left an estimated 10 million wireless and 2.25 million retail internet subscribers across Canada without service. “The public is owed some answers,” said Dong, who represents the Ontario riding of Don Valley North. His motion calls on the committee to review the causes of these widespread disruptions; the impact the service outage… Continue Reading

Cable / Telecom News

Xplore Mobile to shut down due to “cloud of uncertainty” caused by regulatory delays (updated)

WINNIPEG – Xplore Mobile announced today it will be shutting down service as of Aug. 31, 2022, due to regulatory delays. A letter to customers on the company’s website indicates while it was able to overcome “start up issues of our own making,” competition and the Covid-19 pandemic, it was unable to overcome the “cloud of uncertainty” caused by regulatory delays. This includes delays around the CRTC’s mobile virtual network operator (MVNO) process, as well as “the high roaming rates that significantly exceed retail prices,” the letter says. (While the CRTC issued a decision on regulating MVNOs last year, it has… Continue Reading

Cable / Telecom News

Government to seek more input on online harms legislation throughout summer

Expert group concludes work with little attention given to website blocking proposal By Amanda OYE OTTAWA – The work of the government’s Expert Advisory Group on Online Safety, which was appointed in March to provide advice on the government’s proposed approach to dealing with harmful content online, has come to an end with the summary of its final session being posted online last week, but the government will continue seeking input on the matter from Canadians and stakeholders throughout the summer. “I thank the expert advisory group for their work,” said Heritage Minister Pablo Rodriguez in a statement emailed to Cartt.ca…. Continue Reading

Cable / Telecom News

Rogers outage: It’s finally over

TORONTO – Rogers’ network is now fully operational following the nationwide outage last Friday, according to a letter posted on the company’s website from its president and CEO Tony Staffieri. “Our network outage last Friday was unacceptable,” the letter says. “Simply put, we failed on our promise to be Canada’s most reliable network.” After confirming Rogers’ network is back up, Staffieri said company’s customer service representatives have also caught up on a backlog of issues. He further made a personal commitment that the company “will make every change and investment needed to help ensure that it will not happen again,”… Continue Reading

Cable / Telecom News

Rogers outage: Customer compensation increased to equivalent of 5 days of service

TORONTO – Rogers Communications will compensate customers impacted by its nationwide outage with the equivalent of five days service, which has increased from a previously announced two days of service. “We have been listening to our customers and Canadians from across the country who have told us how significant the impacts of the outage were for them,” a Rogers spokesperson said in a statement emailed to Cartt.ca. “We know that we need to earn back their trust, and as a first step, we will be crediting our customers with the equivalent of five days service. We will continue to work around the clock… Continue Reading

Cable / Telecom News

Rogers outage: CRTC wants detailed report on what happened

CNOC supports PIAC’s call for inquiry on the responsibilities of telecom service providers OTTAWA – The CRTC is giving Rogers Communications 10 days to provide detailed information about the network outage that began last Friday. “The CRTC is requesting a detailed account from Rogers as to “why” and “how” this happened, as well as what measures Rogers is putting in place to prevent future outages,” said CRTC CEO and chair Ian Scott today in a statement. “We take the safety, security, and wellness of Canadians very seriously and we are responsible for ensuring that Canadians have access at all times… Continue Reading

Cable / Telecom News

Class action filed against Rogers over nationwide outage, “false representations”

Accuses Rogers of “gross negligence” MONTREAL – A class action lawsuit has been filed against Rogers Communications over the nationwide outage that began last Friday and “false representations”, particularly the company’s claim to be Canadas “most reliable” network. The lawsuit was filed by LPC Avocat Inc. on behalf of Arnaud Verdier in the Quebec Superior Court. The class action has not yet been authorized by a judge. An application for authorization specifies the lawsuit will include a class made up of Rogers, Fido, and Chatr customers who did not receive service on July 8 and/or July 9, 2022, and a… Continue Reading

Radio / Television News

CBC Sports to deliver exclusive coverage of 2022 World Athletics Championships

TORONTO — CBC Sports announced today it will be the exclusive Canadian broadcast and streaming home for the 2022 World Athletics Championships, taking place in Eugene, Oregon, from Friday, July 15 through Sunday, July 24. “Viewers can watch the live events streaming on cbcsports.ca, the CBC Sports App for iOS and Android devices, and CBC Gem, with extensive broadcast coverage on CBC TV and CBC Gem as part of CBC Sports weekend programming throughout the competition,” says a press release. The 2022 World Athletics Championships will bring together the world’s top athletes to compete in 16 stadium… Continue Reading