Cable / Telecom News

Rogers couldn’t restore 911 services any quicker during outage, company says in report to CRTC


Bell, Telus offered to help, but Rogers determined it was not possible OTTAWA – There were no other measures Rogers Communications could have taken to restore 911 services any quicker than it did during the July 8th network outage, the company has told the CRTC in a response to a demand for a detailed report on what happened that day and why. In a heavily redacted document made public by the CRTC last Friday, Rogers explained it explored the possibility of shutting down its RAN (radio access network), because if customers were unable to connect to it, they would “automatically...