TORONTO – Don’t miss Telecom 2013, the annual telecom showcase and forum for telecom, IT, and contact centre managers.
Scheduled for October 29 – 30 at the Old Mill Toronto, the event offers a unique chance to meet and exchange with key industry suppliers and independent experts. The event is organized by Neotelis and industry partners include Bell, Avaya, HP, Microsoft, Cisco, Genesys, Rogers, Telus, and many others.
For registration and more information, click here
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INDUSTRY MINISTER JAMES MOORE likely caused a number of folks in the Canadian subscription TV business to choke on their turkey this Thanksgiving weekend.
In a few media interviews, Moore dropped a preview bomb of this Wednesday’s Throne Speech by saying the federal Conservative government will make it its business to micromanage sectors of the economy, beginning with dismantling the TV channel packaging practices of Canadian broadcasters and broadcast distribution undertakings. “We don’t think it’s right for Canadians to have to pay for bundled television channels that they don’t watch,” he told CTV’s Question Period in an interview broadcast Sunday…
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TORONTO – Bob Berner had a long, sleepless night Wednesday. As previously reported, many Rogers Wireless customers were left with phones that could get online late that evening, but could not make phone calls nor text.
A software malfunction at one of its three mobile switching centres (the machines that handle and route all of its wireless customers’ calls) led to the hours-long outage. “All sorts of things happened in about the space of a minute and so the trick in determining the root cause was figuring out what happened sequentially and what happened in parallel,”…
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TORONTO – Rogers Wireless and Fido’s postpaid wireless customers will have their accounts credited with one day of service after enduring a country-wide wireless voice and text outage Wednesday evening.
Rogers Communications president and CEO Nadir Mohamed made the announcement in a press release issued at 1:43 AM ET the following day.
"I recognize this service interruption was unacceptable for our customers”, he said in the release. “We worked as quickly as possible to restore service and it was gradually restored over the course of the evening. I sincerely apologize to all of our customers for this significant inconvenience and…
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TORONTO – Rogers Wireless customers suffered through what was a country-wide wireless voice and text outage Wednesday evening.
“Rogers is experiencing a wireless outage affecting voice and some SMS services across the country. Data services are not affected,” the company said in a press release sent out at about 9:45 p.m.
“We are investigating the root cause and services are gradually resuming. At this time we do not have an estimate as to when full service will be restored. We sincerely apologize to our customers for the inconvenience. We are still experiencing service interruptions in some areas and we encourage customers…
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HAMILTON, Ont. – Cable 14 will launch in high definition on October 15th.
At noon that day the 100% local channel co-owned by Rogers Cable, Cogeco Cable and Source Cable will debut programming in HD. Cable subscribers will view their `Clearly Community` programs (some local outdoor ads are already touting it) at no additional cost on: Cogeco – 814; Rogers – 214; Source – 714.
Cable 14’s general manager Brent Rickert believes it was imperative the community station offer programming in HD to ensure Cable 14 keeps up with evolving technology and new viewing habits and trends. "The roll-out of Cable…
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TORONTO – Approximately 1.1 million Internet households in Canada have no paid TV subscription and cord shaving by those who are subscribers is on the increase says new research from Toronto’s Solutions Research Group.
The 1.1 million Canadian households which relied solely on Internet for video entertainment in Q2 2013, is up from 750,000 four years ago, according to SRG’s latest Digital Life Canada research. Analysis of the characteristics of these households also revealed:
• About half of existing “no paid TV” households with Internet report having cancelled their TV service within the past five years and 10% in the last…
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MARKHAM, ON – With the Ontario Association of Broadcasters’ fall conference less than a month away, organizers have added an industry executive town hall to the agenda.
Building upon the traditional President's Panel, the session will be expanded to include key high level industry executives from different areas of the broadcast industry providing their perspective on the state of radio, television and advertising.
The town hall will be moderated by radio executive Ross Davies and confirmed panelists include:
– Caroline Gianias; EVP trade & communications activation, Aegis Media;
– Patrick Grierson; president, Canadian Broadcast Sales;
– Catherine Kelly; VP electronic operations, BBM Canada;
– Geoff Poulton;…
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OTTAWA – C’mon kids, grab those old mobile devices: the Recycle My Cell student challenge is back for a fourth year.
As the national sponsor of Waste Reduction Week in Canada (October 21-27), Recycle My Cell is challenging all Canadian schools and post-secondary institutions to recycle as many old wireless devices as possible, including cell phones, smartphones, wireless PDAs, pagers, accessories and cell phone batteries.
The school in each province and territory that collects the most cell phones (based on school population) will be awarded $500 to be used towards a school environmental project. Last year, more than…
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WHILE THE CANADIAN WIRELESS world and the politicians who oversee it spent the dog days of summer 2013 barking at each other over policies they said were either wrecking the business or boosting competition (depending on your point of view) one player, Halifax-based Eastlink, remained largely silent.
While Eastlink is a big deal in Nova Scotia and Prince Edward Island especially, and does daily battle down East with Bell Aliant, CEO, Lee Bragg told Cartt.ca in a recent interview that adding his own voice to that cacophony would have accomplished little. And besides, even though he can’t side with government…
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