Search Results for: telus

Cable / Telecom News, Radio / Television News

New app connects Telus Optik TV customers with NFB content via their TV

VANCOUVER – Telus is offering a new app from the National Film Board that will allow Optik TV customers to stream new and classic NFB films to their televisions. The content includes 1,100 NFB films, including Oscar-winning animated shorts, new and classic documentaries, great Canadian dramas, and films for kids.  To access the NFB film app on Optik TV, customers must tune to channel 452 or 738 or press the "Apps/Interactive" button on their remote and select NFB. “Conceived specifically for Telus Optik TV, this free streaming service is the latest in a growing family of NFB applications and digital platforms”,… Continue Reading

Cable / Telecom News

Telus’ spending in Alberta centres on Edmonton

EDMONTON – Telus is investing $1 billion in Edmonton to connect more than 90% of homes and businesses directly to its fibre optic network over the next six years, the company said Friday. When the service is launched in Edmonton later this year, local residents and businesses will be able to take advantage of Internet speeds of up to 150 Mbps.  There is no requirement to be a current Telus customer to be connected to the network, nor are there any conditions to purchase services once the network construction is complete, the company added. “Our $1 billion investment in Edmonton will… Continue Reading

Cable / Telecom News

Telus shuttering Black’s photography stores

TORONTO – Telus is pulling the plug on its Black’s photography chain citing “technological innovations” that have changed the way that Canadians take and share photos. According to a Toronto Star report on Tuesday, the closures will take effect August 8 and affect about 485 employees.  The company said that it will try to find positions for them within Telus and Koodo. Company spokeswoman Luiza Staniec said that Canadians are sharing their pictures on social media sites like Instagram and choosing cloud storage solutions instead of printing out pictures, a primary business at Black’s. There were 113 Black’s locations in Canada when… Continue Reading

Cable / Telecom News

Telus offers free public Wi-Fi across B.C., Alberta

VANCOUVER – Seeking to keep up with its rival Shaw, Telus is making free public Wi-Fi available at more than 8,000 hotspots across B.C. and Alberta. Available to both Telus and non-Telus customers, the Wi-Fi network integrates with Telus' 4G wireless network, with Telus smartphones automatically establishing a secure connection to the #TELUSdirect network when they are in range. Non-Telus customers can connect to #TELUS through a splash page for the same service. Telus said that it has been actively expanding its public Wi-Fi network since early 2014 to strategically select locations with high foot traffic and/or dwell times.  Telus Wi-Fi is also… Continue Reading

Cable / Telecom News

CTS 2015: It’s time to do better than best-effort wireless, says Telus

TORONTO – The industry must harden its wireless and broadband networks in Canada because good enough isn’t good enough anymore, a top Telus executive told Canadian Telecom Summit delegates this week. “It was only 30 years ago that we deployed our first cellular networks in this country and about 25 years ago the internet, as we know it… were deployed,” said Telus chief technology officer Eros Spadotto. “At the time, these networks were the bleeding edge of technology, but perhaps ironically, they were deployed on a ‘best efforts basis.” That is, connectivity was not guaranteed. Calls were (and still are) dropped… Continue Reading

Cable / Telecom News

Telus volunteers dig in to mark 10th annual Days of Giving

VANCOUVER – More than 16,000 Telus employees, retirees and their friends and family are giving back with their hearts and hands and doing #actsofgood at more than 1,000 charitable and community activities during Telus Days of Giving from May 16 to June 14. Most activities took place on Saturday, with volunteers coming together to serve breakfast to the homeless, build tactile books for blind children, and escort disabled adults to a community waterfront event.  Social art rallies were held in Vancouver and Toronto. "Coming together as an organization to create positive change in the communities where we live, work and raise… Continue Reading

Cable / Telecom News

Telus launches new international travel passes; updates Europe travel passes

TORONTO – Telus is offering new travel passes for customers travelling far and wide this summer plus has revised its passes for some of Europe’s most travelled countries. The company revealed new international travel passes for East Asia, India, Australia and New Zealand on Wednesday that range from $30 for a text only package to $150 for 150 minutes, 300 texts and 700 MB. It also tweaked its passes for Austria, Belgium, Czech Republic, France, Germany, Greece, Iceland, Ireland, Italy, Netherlands, Portugal, Spain, Switzerland, Turkey and United Kingdom.  A text only package costs $30 for 350 texts, while the ‘Europe Combo… Continue Reading

Cable / Telecom News

CRTC okays early wireless upgrade program at Rogers and Telus; PIAC cautions consumers to read the fine print

OTTAWA – The CRTC has denied an application by Public Interest Advocacy Centre (PIAC) and the Consumers’ Association of Canada (CAC) challenging the early upgrade programs offered by Rogers and Telus. The Commission said Thursday that the programs, known respectively as Rogers “Next” and Telus “T-Up”, do not violate the Wireless Code, as the two consumer groups alleged in their complaint filed in June 2014.  Rather, the CRTC continued, the programs are consistent with the Wireless Code’s contract cancellation and extension rules, and are “examples of innovative plans and services that respond to the needs of consumers who value… Continue Reading

Radio / Television News

FNTSY Sports Network launches on Telus Optik TV

TORONTO – Telus has added Fantasy Sports Network (FNTSY) to its Optik TV lineup, increasing FNTSY’s total availability in Canada to over 2 million homes. FNTSY Sports Network, the first-ever channel dedicated to fantasy sports, will be available on free preview through August 31, 2015 on channel 921 in HD.  “With the latest launch of FNTSY Sports Network, Telus Optik TV subscribers in BC and Alberta now have access to cutting-edge fantasy sports content, in-depth analysis and more,” said Leonard Asper, CEO of Anthem Sports & Entertainment Corp., in the news release.  “There is a great nationwide demand for innovative content among… Continue Reading

Cable / Telecom News

Telus ramps up focus on customer service with new ‘Expect More’ campaign

TORONTO – Telus says Canadians should expect more from their telecom providers, and has launched a new platform to show that it’s putting its money where its mouth is. Rolling out in two phases, the Expect More campaign first acknowledges consumers’ frustrations with the Canadian telecommunications industry, and then seeks to address those frustrations by demonstrating how Telus delivers more. The campaign’s first TV spot, known as Scream, is airing now.  The Vancouver-based telco also pledged to initiate and participate in more real-time conversations with consumers. Anne-Marie LaBerge, Telus’ VP of brand and marketing communications, said in a blog post… Continue Reading