Search Results for: telus

Cable / Telecom News

Telus offers free public Wi-Fi across B.C., Alberta

VANCOUVER – Seeking to keep up with its rival Shaw, Telus is making free public Wi-Fi available at more than 8,000 hotspots across B.C. and Alberta. Available to both Telus and non-Telus customers, the Wi-Fi network integrates with Telus' 4G wireless network, with Telus smartphones automatically establishing a secure connection to the #TELUSdirect network when they are in range. Non-Telus customers can connect to #TELUS through a splash page for the same service. Telus said that it has been actively expanding its public Wi-Fi network since early 2014 to strategically select locations with high foot traffic and/or dwell times.  Telus Wi-Fi is also… Continue Reading

Cable / Telecom News

CTS 2015: It’s time to do better than best-effort wireless, says Telus

TORONTO – The industry must harden its wireless and broadband networks in Canada because good enough isn’t good enough anymore, a top Telus executive told Canadian Telecom Summit delegates this week. “It was only 30 years ago that we deployed our first cellular networks in this country and about 25 years ago the internet, as we know it… were deployed,” said Telus chief technology officer Eros Spadotto. “At the time, these networks were the bleeding edge of technology, but perhaps ironically, they were deployed on a ‘best efforts basis.” That is, connectivity was not guaranteed. Calls were (and still are) dropped… Continue Reading

Cable / Telecom News

Telus volunteers dig in to mark 10th annual Days of Giving

VANCOUVER – More than 16,000 Telus employees, retirees and their friends and family are giving back with their hearts and hands and doing #actsofgood at more than 1,000 charitable and community activities during Telus Days of Giving from May 16 to June 14. Most activities took place on Saturday, with volunteers coming together to serve breakfast to the homeless, build tactile books for blind children, and escort disabled adults to a community waterfront event.  Social art rallies were held in Vancouver and Toronto. "Coming together as an organization to create positive change in the communities where we live, work and raise… Continue Reading

Cable / Telecom News

Telus launches new international travel passes; updates Europe travel passes

TORONTO – Telus is offering new travel passes for customers travelling far and wide this summer plus has revised its passes for some of Europe’s most travelled countries. The company revealed new international travel passes for East Asia, India, Australia and New Zealand on Wednesday that range from $30 for a text only package to $150 for 150 minutes, 300 texts and 700 MB. It also tweaked its passes for Austria, Belgium, Czech Republic, France, Germany, Greece, Iceland, Ireland, Italy, Netherlands, Portugal, Spain, Switzerland, Turkey and United Kingdom.  A text only package costs $30 for 350 texts, while the ‘Europe Combo… Continue Reading

Cable / Telecom News

CRTC okays early wireless upgrade program at Rogers and Telus; PIAC cautions consumers to read the fine print

OTTAWA – The CRTC has denied an application by Public Interest Advocacy Centre (PIAC) and the Consumers’ Association of Canada (CAC) challenging the early upgrade programs offered by Rogers and Telus. The Commission said Thursday that the programs, known respectively as Rogers “Next” and Telus “T-Up”, do not violate the Wireless Code, as the two consumer groups alleged in their complaint filed in June 2014.  Rather, the CRTC continued, the programs are consistent with the Wireless Code’s contract cancellation and extension rules, and are “examples of innovative plans and services that respond to the needs of consumers who value… Continue Reading

Radio / Television News

FNTSY Sports Network launches on Telus Optik TV

TORONTO – Telus has added Fantasy Sports Network (FNTSY) to its Optik TV lineup, increasing FNTSY’s total availability in Canada to over 2 million homes. FNTSY Sports Network, the first-ever channel dedicated to fantasy sports, will be available on free preview through August 31, 2015 on channel 921 in HD.  “With the latest launch of FNTSY Sports Network, Telus Optik TV subscribers in BC and Alberta now have access to cutting-edge fantasy sports content, in-depth analysis and more,” said Leonard Asper, CEO of Anthem Sports & Entertainment Corp., in the news release.  “There is a great nationwide demand for innovative content among… Continue Reading

Cable / Telecom News

Telus ramps up focus on customer service with new ‘Expect More’ campaign

TORONTO – Telus says Canadians should expect more from their telecom providers, and has launched a new platform to show that it’s putting its money where its mouth is. Rolling out in two phases, the Expect More campaign first acknowledges consumers’ frustrations with the Canadian telecommunications industry, and then seeks to address those frustrations by demonstrating how Telus delivers more. The campaign’s first TV spot, known as Scream, is airing now.  The Vancouver-based telco also pledged to initiate and participate in more real-time conversations with consumers. Anne-Marie LaBerge, Telus’ VP of brand and marketing communications, said in a blog post… Continue Reading

Cable / Telecom News

Telus backs Canadian wellness startup Sprout

TORONTO – Telus has invested in Canadian wellness engagement company Sprout in an effort to help boost its existing wellness and patient engagement initiatives. Sprout works with companies and their workforces by providing technology-based tools that motivate employees to get fit and additional tools for leaders to manage and measure the positive impact to their business.  The company said that Telus’ funding stake will allow it to expand the reach of its platform and grow its engineering, account management and customer success teams. Telus Health also entered into a reseller arrangement with Sprout to promote the Sprout solution as part of… Continue Reading

Cable / Telecom News

2500 MHZ AUCTION: Wind fails to bolster spectrum holdings, Telus grabs lion’s share

OTTAWA – Wind Mobile’s hopes of securing spectrum in the 2500 MHz band to add to its meager holdings have been dashed, while Telus Corp. was able to secure 40 MHz of the valuable bandwidth in all regions of the country, according to results of the Industry Canada spectrum auction released on Tuesday. The auction, which had officially ended on May 5, netted federal government coffers more than $755 million. There were 11 companies to begin the auction with nine of them winning licences. Of the 318 licences available, 302 of them were sold. In addition to Wind,… Continue Reading

Cable / Telecom News

Telus’ spending in Ontario centres on Toronto, Ottawa

TORONTO and OTTAWA – Telus announced more details surrounding its planned investments in Ontario, which will include $101 million in the Greater Toronto Area and $18 million in Ottawa this year. The funds will allow Telus to continue to upgrade its wireless towers across Ontario to 4G LTE; commence planning for how to best leverage its newly purchased AWS-3 spectrum to add wireless capacity; continue to deploy 700MHz spectrum for use in rural and urban areas; enhance the role of Telus Health; and, foster new Internet of Things solutions for businesses. Telus said last month that it will invest $2.1 billion in… Continue Reading