By Christopher Guly
OTTAWA – On any given day last month, about 180 drug users dropped by a supervised injection site operated by Ottawa Inner City Health in the parking lot of a homeless shelter in the city’s Byward Market neighbourhood. Most were men, with an average age of 45, struggling with mental-health issues and addicted to opioids.
“Many of them don’t have access to healthcare and mental-health care, which will drive opioid use,” Wendy Muckle, CEO of Ottawa Inner City Health, told Cartt.ca.
That will now change following Telus’s announcement on Tuesday that it has expanded its Health for Good program…
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Wants independent experts to examine Competition Bureau’s confidential information
By Denis Carmel
GATINEAU – Telus has asked the CRTC to again delay the public hearing portion of its wireless policy review hearing because it says the Competition Bureau’s handling of confidential information filed with to the Commission in November is unfair to other participants.
In its November 22nd submission to the CRTC’s wireless policy review proceeding, the Competition Bureau, “makes a number of findings that directly contradict Telus’s own submissions,” reads a document sent to the CRTC on December 23. “These findings are based on data that certain providers were directed…
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GATINEAU – While everybody else was requesting an extension to the 90-day deadline to file a R&V with the CRTC over its decision on wholesale internet access rates, Telus quietly filed its own application on November 13th.
It requests the Commission to vary some determination of the Telecom Order 2019-288.
The following excerpts are highly technical. Mature audiences only.
To determine the rates Telus must charge its resellers, the Commission relies on Phase II costing methodology, but Telus argues, however, “the effectiveness of Phase II hinges on adhering to and implementing the underlying principles of this methodology. If…
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VANCOUVER – Telus announced late Wednesday it has agreed, through its Telus International division, to acquire privately-owned Competence Call Center (CCC) for approximately $1.3 billion, consisting of debt and equity, subject to customary closing adjustments.
CCC, says the press release, is a “provider of higher-value-added business services with a focus on customer relationship management and content moderation. Telus International is the Canadian carrier’s customer experience company. It “designs, builds and delivers next-generation digital solutions for global brands,” says the release.
This comes on the cusp of another recent report which said Telus has acquired the 45% of…
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MONTREAL — Telus Health is expanding its LivingWell Companion personal emergency response service (PERS) with the acquisition of Quebec-based DirectAlert, which now makes Telus the largest Canadian-owned PERS provider, the company announced Wednesday.
The Telus LivingWell Companion service is designed to support the 85% of Canadian seniors who report they want to age in their own homes, while also offering peace of mind to their family and loved ones with the assurance of safety and security.
DirectAlert will continue providing service under the new DirectAlert by Telus Health brand into early 2020, ensuring a smooth transition for current customers so they…
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VANCOUVER – Telus and edge computing provider MobiledgeX announced today the MobiledgeX Early Access Program will soon open in Canada.
A first for North America, the program will allow developers to “build, experiment, and test applications and experiences using next-generation, low-latency edge computing powered by MobiledgeX,” powered by the Telus network, reads the announcement.
Edge computing hosts applications and content across operator networks at key locations that are closer to the user, says the release. This means developers don’t have to rely on the cloud – which could be countries away. “Combined with future 5G infrastructure that also lowers latency…
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PAKUA SHIPU, QC — Families and businesses in remote communities between Blanc-Sablon and Pakua Shipu on Quebec’s Lower North Shore now have access to wireless services and can browse the Internet at similar speeds to those available in urban areas, thanks to a joint investment of more than $23 million by the provincial and federal governments and Telus.
Quebec Minister of Energy and Natural Resources and Minister responsible for the Côte-Nord Region, Jonathan Julien, and members of the Innu community and Telus joined local representatives of the Lower North Shore in Pakua Shipu today to celebrate the availability of high-speed…
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VANCOUVER — Just in time for the holiday shopping season, Telus is selling certified pre-owned phones at a discounted rate for a limited time on its website.
Backed by a one-year warranty from Telus, the certified pre-owned phones on offer have been refurbished, tested and inspected, to ensure 100% functionality, Telus says here. Cleaned and re-packaged to look like new, these pre-owned phones meet Telus’s high standards for physical condition, the company adds.
Telus says phone purchasers can save up to $360 on a pre-owned phone — this highest discount applies to the purchase of an iPhone Xs 64GB Certified…
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MONTREAL — Walmart Canada announced Wednesday it will use Telus Health’s pharmacy management solution, Ubik, for all of its Accès pharma locations throughout the province of Quebec.
The province-wide rollout is modernizing 68 franchised pharmacy locations and will allow patients in Quebec to access more clinical health services, while also enabling pharmacists to streamline operations management and collaborate digitally with other healthcare professionals within a connected healthcare ecosystem, Telus said in a company news release.
“Following an evaluation of our pharmacy management solution across Quebec, we came to the conclusion that Telus Health was the best partner to help us…
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VANCOUVER — The remote Indigenous community of Ahousaht, located off the west coast of Tofino on Vancouver Island, is getting high-speed wireless voice, text and Internet service for the first time, thanks to a $500,000 investment in a new cell site by Telus.
Telus said Tuesday in a news release that construction on the cell tower is nearing completion and the company anticipates the site will be live this December, providing residents and visitors in the area access to Telus’s 4G LTE network.
“We have been engaged with the community of Ahousaht First Nation for over a year to collaboratively…
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