MONTREAL — Telus Health announced today the expansion of its MyCare mental health counselling services to Quebec residents, who can now speak to provincially licensed, bilingual counsellors from home.
Citing research from the Institut national de santé publique du Québec, Telus Health says in a press release that 20% of the Quebec population will experience a mental illness during their lifetime and less than half of the people who experience mental illness consult a professional.
Other data from the Canadian Institute for Health Information shows, since the start of the pandemic, “half of Canadians…
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CALGARY — Telus Communications announced today its Telus Health for Good program is expanding to Calgary with the launch tomorrow of The Alex Mobile Care Clinic, powered by Telus Health technology.
Launched in partnership with The Alex Community Health Centre in Calgary, the new mobile clinic “will ensure even the most marginalized Calgarians have access to immediate, high-quality and compassionate care, when and where they need it,” says a media advisory for the official launch taking place tomorrow.
The Alex Mobile Care Clinic will be staffed with both a nurse and a peer support liaison. It “will…
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Canada’s women’s national team will play Nigeria’s Super Falcons
TORONTO – Mediapro Canada announced today OneSoccer, its dedicated soccer channel, will air live coverage of Canada Soccer’s women’s national team playing a series of two friendly matches against Nigeria’s Super Falcons.
The first match will take place at BC Place in Vancouver, tonight at 7:30 p.m., and the second will take place at Starlight Stadium in Victoria on Monday April 11 at 7:30 p.m.
The series is part of the celebration tour launched by Canada Soccer in 2021 to commemorate the Canadian women’s victory at the 2020 Olympic Games and represents “the…
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WIND MOBILE FOUNDER Anthony Lacavera (above) wants Canadians (and the federal government) to know he knows they deserve better.
In an open letter posted to his website, Lacavera argues Canada now has the “opportunity to permanently solve our decades-old mobile competition problem.”
That opportunity, of course, is centred around the sale of Freedom Mobile.
Early last month, Minister of Innovation, Science and Industry François-Philippe Champagne issued a statement saying he would not allow Rogers Communications to acquire all of Shaw Communications’ wireless licences.
Rogers’ acquisition of Shaw requires approval from ISED, the Competition Bureau and the CRTC. (The CRTC is the…
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OTTAWA – The CRTC yesterday initiated a show cause proceeding and call for comments on the use of the term “manufacturer’s suggested retail price” (MSRP) in the Wireless Code.
The CRTC is examining the term after Quebecor submitted a letter to the Commission last March, which claimed it had observed Bell, Rogers (RCCI) and Telus “appear to be inflating the retail price of their mobile devices,” the CRTC’s notice of consultation says.
The retail price of mobile devices is relevant to the fees consumers are on the hook for if they terminate their wireless contracts early.
Termination costs are limited “to the…
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OTTAWA – Canadian consumer complaints made to the Commission for Complaints for Telecom-television Services (CCTS) are down 26%, according to CCTS’s mid-year report, which covers the timeframe between Aug. 1, 2021, and Jan. 31, 2022.
During this period there were 6,682 complaints accepted and 6,655 complaints concluded, according to the report. Of the complaints concluded, 797 were closed, 5,857 were resolved and 1 recommendation was accepted.
“We continue to observe problems with service providers failing to disclose important information to their customers when signing up for a new phone, internet or TV service,” said CCTS Commissioner and CEO, Howard Maker, in…
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OTTAWA – The Government of Canada announced today is supporting affordable high-speed Internet in Canada through a second phase of the Connecting Families initiative.
“In partnership with 14 participating ISPs across the country that are voluntarily contributing to the initiative by offering $20 a month high-speed Internet services, the Government of Canada will help connect hundreds of thousands of low-income families and seniors to affordable high-speed Internet,” a press release explains.
The second phase of Connecting Families, which was originally announced last August, is introducing faster speeds, in line with the government’s connectivity strategy, which aims to ensure all Canadians…
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TORONTO – Telus announced today it has partnered with the Vector Institute to launch the Energy Optimization System (EOS), which is designed to help reduce operational costs and electricity consumption in data centres across Canada using AI technology.
“This collaborative development uses model-based reinforcement learning (MBRL) to fine tune the heating, ventilation, and air conditioning (HVAC) systems across network locations, allowing for energy-efficient temperature control,” a press release explains.
“Annually, an estimated 40 per cent of energy consumed across Telus network locations is directed towards cooling telecommunications equipment, which is critical to maintaining optimal network performance,” according to the release.
“Telus team…
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COQUITLAM, B.C. and kʷikʷəƛ̓əm (KWIKWETLEM) – Telus Communications announced yesterday it is investing $110 million to bring its fibre optic network to homes and businesses in Coquitlam and kʷikʷəƛ̓əm First Nation.
The company’s advanced, PureFibre X network provides Internet speeds of 2.5 Gbps, a press release explains.
A direct connection to the pure fibre-to-the-home network does not cost taxpayers or residents anything, according to the release. Work has already begun in Coquitlam and Telus anticipates most homes and businesses will be connected by the end of next year.
“Telus is proud to be making this generational investment in Coquitlam and kʷikʷəƛ̓əm First…
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SEVERAL CANADIAN TELECOMS have decided to continue waiving fees for Canadians connecting to loved ones in Ukraine.
As Cartt.ca reported last month, many Canadian telecoms chose to waive fees for calls and texts from Canada to Ukraine, with several stating they intended to do so until the end of this month. Most, however, have now extended this deadline.
SaskTel announced last Friday it will continue to waive long-distance charges for wireless, landline and business calls from Canada to Ukraine, international text messages from Canada to Ukraine and roaming charges for calls, texts and data overages for customers currently in…
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