VANCOUVER – Telus announced late Wednesday it has agreed, through its Telus International division, to acquire privately-owned Competence Call Center (CCC) for approximately $1.3 billion, consisting of debt and equity, subject to customary closing adjustments.
CCC, says the press release, is a “provider of higher-value-added business services with a focus on customer relationship management and content moderation. Telus International is the Canadian carrier’s customer experience company. It “designs, builds and delivers next-generation digital solutions for global brands,” says the release.
This comes on the cusp of another recent report which said Telus has acquired the 45% of…
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MONTREAL — Telus Health is expanding its LivingWell Companion personal emergency response service (PERS) with the acquisition of Quebec-based DirectAlert, which now makes Telus the largest Canadian-owned PERS provider, the company announced Wednesday.
The Telus LivingWell Companion service is designed to support the 85% of Canadian seniors who report they want to age in their own homes, while also offering peace of mind to their family and loved ones with the assurance of safety and security.
DirectAlert will continue providing service under the new DirectAlert by Telus Health brand into early 2020, ensuring a smooth transition for current customers so they…
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VANCOUVER – Telus and edge computing provider MobiledgeX announced today the MobiledgeX Early Access Program will soon open in Canada.
A first for North America, the program will allow developers to “build, experiment, and test applications and experiences using next-generation, low-latency edge computing powered by MobiledgeX,” powered by the Telus network, reads the announcement.
Edge computing hosts applications and content across operator networks at key locations that are closer to the user, says the release. This means developers don’t have to rely on the cloud – which could be countries away. “Combined with future 5G infrastructure that also lowers latency…
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PAKUA SHIPU, QC — Families and businesses in remote communities between Blanc-Sablon and Pakua Shipu on Quebec’s Lower North Shore now have access to wireless services and can browse the Internet at similar speeds to those available in urban areas, thanks to a joint investment of more than $23 million by the provincial and federal governments and Telus.
Quebec Minister of Energy and Natural Resources and Minister responsible for the Côte-Nord Region, Jonathan Julien, and members of the Innu community and Telus joined local representatives of the Lower North Shore in Pakua Shipu today to celebrate the availability of high-speed…
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VANCOUVER — Just in time for the holiday shopping season, Telus is selling certified pre-owned phones at a discounted rate for a limited time on its website.
Backed by a one-year warranty from Telus, the certified pre-owned phones on offer have been refurbished, tested and inspected, to ensure 100% functionality, Telus says here. Cleaned and re-packaged to look like new, these pre-owned phones meet Telus’s high standards for physical condition, the company adds.
Telus says phone purchasers can save up to $360 on a pre-owned phone — this highest discount applies to the purchase of an iPhone Xs 64GB Certified…
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MONTREAL — Walmart Canada announced Wednesday it will use Telus Health’s pharmacy management solution, Ubik, for all of its Accès pharma locations throughout the province of Quebec.
The province-wide rollout is modernizing 68 franchised pharmacy locations and will allow patients in Quebec to access more clinical health services, while also enabling pharmacists to streamline operations management and collaborate digitally with other healthcare professionals within a connected healthcare ecosystem, Telus said in a company news release.
“Following an evaluation of our pharmacy management solution across Quebec, we came to the conclusion that Telus Health was the best partner to help us…
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VANCOUVER — The remote Indigenous community of Ahousaht, located off the west coast of Tofino on Vancouver Island, is getting high-speed wireless voice, text and Internet service for the first time, thanks to a $500,000 investment in a new cell site by Telus.
Telus said Tuesday in a news release that construction on the cell tower is nearing completion and the company anticipates the site will be live this December, providing residents and visitors in the area access to Telus’s 4G LTE network.
“We have been engaged with the community of Ahousaht First Nation for over a year to collaboratively…
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VANCOUVER – Telus was the last of the big telecoms to report their Q3 2019 results, and on Thursday reported consolidated adjusted EBITDA of $1.46 billion with revenues of $3.7 billion for the period ended September 30th a 2.6% increase over Q3 last year, excluding the gain on the sale of Telus Garden in 2018.
For the quarter, the company’s net income of $440 million marked a 1.6% decrease over the same period last year. EBITDA growth was primarily offset by higher depreciation and amortization due to growth in the company’s asset base, including from investments in broadband technologies and…
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VANCOUVER – Telus announced today it has completed the previously announced $700 million acquisition of ADT Security Services Canada.
The company is one of Canada’s leading providers of security and automation solutions with more than 500,000 customers and over 1,000 employees in the country, all of whom Telus is bringing on board.
While the acquisition instantly makes Telus’ in home and business suite of security and automation products and services much more robust, “perhaps most critically, this acquisition supports the continued advancement of our consumer health strategy which includes helping Canadians, notably elderly citizens, enjoy their…
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Freedom customers still the only ones with subway connectivity
TORONTO – BAI Communications has launched an online petition at iwantaccess.ca to try and pressure Rogers, Bell and Telus to come to the negotiation table and use the underground network it built for the Toronto Transit Commission.
Coverage in TTC stations has been live since 2015 for Freedom Mobile customers, “however, the Big 3 Telcos have yet to join the network,” says the petition. “Now, BAI is committed to educating cellular customers of the Big 3 Telcos about why they can’t access this network, and what they can…
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