TORONTO – Today, Rogers Communications will start bringing its products right to its customers.
Rogers Pro On-the-Go is a new, personalized retail service which aims to make buying a wireless device more convenient, and easy. Within hours of ordering, a connected solutions pro will meet a customer at their time and location of choice, with their device, and will set it up for them based on their preferences.
Launching first with phones and to current Rogers wireless customers in the GTA, Rogers Pro On-the-Go brings “the store to your door,” all at no extra cost, says the press release.
This should be…
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OTTAWA — Canada’s broadcasters are committing themselves to achieving gender parity in TV and film production, where 50% of key creative roles will be held by women by 2025.
On Tuesday, the CRTC posted the results so far from its Women in Production initiative to promote gender parity, which included the formation of a steering committee and the convening of a summit in December 2018 that brought together executives from Canada’s largest public and private broadcasters. Those broadcasters have now published their respective action plans for achieving gender parity in key creative positions, such as producer, director, writer, showrunner,…
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OTTAWA – Reactions were quick after the Federal Court’s Friday announcement to grant a temporary stay of the CRTC’s third party internet access rates decision.
On September 13, the cable companies (Rogers, Shaw, Cogeco, Vidéotron and Eastlink) filed a leave to appeal CRTC Telecom Order 2019-288, which lowered the rates independent ISPs must pay to access incumbent networks and forced those incumbents to reimburse the independents hundreds of millions of retroactive fees. They also requested an interim stay of the CRTC Order, request that was granted on September 27.
“We’re disappointed that the…
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VANCOUVER – Telus announced today it will purchase ADT Security Services Canada for approximately $700 million.
ADT Canada is a leading provider of security and automation solutions, serving residential and business customers. It has approximately 500,000 customers and 1,000 employees across the country, according to the Telus press release. Last fiscal year, ended December 31st, ADT’s Canadian operations generated US$229 million in revenue, said the release from the Boca Raton, Fla.-based company.
While the company had already launched a security solution via its SmartHome Security app, this acquisition brings Telus more in line with other Canadian network operators such as Rogers…
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OTTAWA – On Friday, the Federal Court of Appeal granted a temporary stay of CRTC Telecom Order 2019-288, the decision which set new, lower, wholesale rates for third party internet access providers and also forced the incumbent network operators to pay hundreds of millions of dollars in retroactive fees to the independent resellers.
Cable companies Rogers, Shaw, Cogeco, Videoton and Eastlink were the first to file for a stay as well as for leave to appeal the CRTC decision, as we reported here. Bell Canada has also filed its own appeal application…
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KELOWNA — Rogers said Thursday it will open a new customer solution centre in Kelowna, BC, next year, which will create initially 350 new high-quality jobs in the local market and will handle roughly one million Rogers and Fido customer interactions each year.
“Our centres play a vital role in our customers’ experience, and we’re pleased to add 350 new team members to serve our customers across Canada,” said Eric Agius, senior vice-president of customer care at Rogers Communications, in a news release. “We’re proud to grow our presence in the province and tap into the incredible Okanagan workforce.”
The…
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TORONTO – Rogers Media’s Sportsnet 590 The FAN today announced its new lineup of hosts and shows heading into the NHL and NBA seasons.
Tim & Sid (Tim Micallef and Sid Seixeiro) will return to radio with a multi-platform version of their TV show, and will include a combination of journalists, former pro athletes and other insiders.
“Every show offers a different flavour but there’s one thing they have in common – they are going to bring insight and opinions that ignite the passion of Toronto sports fans,” said Dave Cadeau, program director, in the press release
The new lineup launches…
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LONDON – Global mobile measurement company Opensignal released a report this morning showing Canada appears to be ahead many other countries when it comes to delivering wireless services beyond major population centres.
With rural connectivity front and centre in the federal election campaign (not to mention pricing of wireless services in Canada), the results of Opensignal’s analysis “showed Canadians do get what they pay for – speeds and availability which exceed or rival the overall figures of developed countries,” reads its release.
That said, the report acknowledges rural dwellers often pay higher monthly costs for connectivity, and…
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TORONTO – Bell Media’s Discovery will be on a month-long free preview from October 10 to November 7.
Along with the free preview release, Discovery announced new seasons of two of its marquee Canadian series. Season nine of Highway Thru Hell will begin production this fall and Mighty Trains is already in production on season four, with filming taking place in Peru, Japan, Serbia, and other regions.
The free preview is available via participating television service providers including Bell, Cogeco, Eastlink, Rogers, Telus, Shaw, SaskTel, and others.
www.discovery.ca
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ATLANTA – Tech trade-in company Phobio announced this week former Rogers Communications EVP Raj Doshi will join the organization as an executive consultant as the company continues to push into Canada.
Doshi (right) left his position as EVP 5G and wireless in May after 30 years with Rogers and his joining Phobio comes on the heels of SaskTel selecting the company’s omni-channel trade-in software platform for its corporate and dealer retailer locations. Phobio already supports trade-in programs at Vidéotron, Loblaws, Staples, and Apple.
Phobio enables the buyback and recapture of smartphones, tablets, computers, accessories, and any…
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