Search Results for: crtc

Cable / Telecom News

Iristel calls Rogers’ traffic pumping allegations “vexatious fiction”

MARKHAM, ON – Iristel has not only denied Rogers’ allegations of traffic pumping, it says that the claims are “at best a result of recklessly poor due diligence and at worst, a vexatious fiction intended to injure Iristel’s business reputation”. Rogers’ November 18 application accused Iristel of “being unjustly enriched by gaming the regulatory framework for local competition” by profiting from the higher local termination charges applicable in the Northwest Territories.  In its December 2 response, Iristel said that excessive calling by a group of customers leading to correspondingly high call termination charges stem from Rogers’ own business decision… Continue Reading

Cable / Telecom News

UPDATED: TNW Networks set to enter mobile market with data-only SoIP service

VANCOUVER – Wireless upstart TNW Networks last week announced plans to launch a data-only smartphone-over-IP (SoIP) mobile service in Canada, billed as a high quality, low cost alternative to existing mobile services. The CLEC said Friday that it will utilize Internet Personal Communication System (iPCS), its proprietary, patented, login-based mobile connectivity access technology, that provides Internet connectivity with voice and text services. The mobile service will be operated through its new subsidiary RuralCom Communications, acquired by TNW Networks Corp's parent company Investel Capital Corporation last week. Once that acquisition receives regulatory approved, RuralCom will operate as TNW… Continue Reading

Cable / Telecom News, Radio / Television News

Super Bowl Simsub battle: NFL urges federal government to sack CRTC decision

“Arbitrary and discriminatory” WASHINGTON – In a letter to the Canadian Ambassador to the United States, the National Football League has taken the unusual step of asking the federal government, through its top diplomat in the U.S., to prevent the CRTC order suspending simultaneous substitution of the Super Bowl broadcast, from coming into effect. Banning simultaneous substitution of the Super Bowl, annually the most-watched single TV show in Canada, was announced in January of 2015 as one of the first decisions to come out of the CRTC’s Let’s Talk TV process. Every year, some Canadians complain to the CRTC that they… Continue Reading

Radio / Television News

Reflections from the Writers’ Room: “He Rode a Blais-sing Saddle!”

(Notes on a Very Silly CRTC Dustup) Did you hear the one where a six-figure-earning chair of the CRTC hijacked his own hearing to go after some guy who hurt his feelings on “The Twitter?” In the world of content creation it wasn’t the most important twist to come out of the group license renewal hearing last week, but it sure was the most surprising. Here’s what happened at the end of the Writers Guild of Canada executive director Maureen Parker’s thoroughly-researched presentation to CRTC chair Jean-Pierre Blais, on November 30: THE CHAIRPERSON: Ms. Parker, we’ve known each other for a while. And,… Continue Reading

Cable / Telecom News, Radio / Television News

CRTC restructures regional offices

OTTAWA-GATINEAU – The CRTC is overhauling some of its regional office functions as the result of “a significant shift towards digital first”. An internal memo sent to Commission employees Tuesday said that effective immediately, Client Services will be centralized at CRTC headquarters under web, creative and client services director Shannon Hines.  In addition, a new virtual regional administrative support hub has been created for Commissioners, reporting to a secretariat at headquarters, which in turn will report to Dale Moore of the Secretary General’s office.  “This new model will afford the CRTC the opportunity to develop a more integrated approach to Client Services, enhance… Continue Reading

Cable / Telecom News

Telus to discontinue Extend service, calling CRTC’s 9-1-1 directive “technically unworkable and cost-prohibitive”

VANCOUVER – Telus is pulling the plug on its nomadic local VoIP service Telus Extend after the CRTC ordered it to add 9-1-1 emergency service by the end of the year. “Enabling 9-1-1 on this service in such a short timeframe would be technically unworkable and cost-prohibitive”, a Telus spokesperson told Cartt.ca via email.  “As a result, we won’t be able to continue the beta trial of Telus Extend, and customers will no longer have the option of making calls via WiFi on their wireless devices.” Telus Extend is a downloadable mobile application available to select Telus mobility customers that allows them to… Continue Reading

Cable / Telecom News

Bandwidth throttling complaints drop to just 30: CRTC

OTTAWA – The CRTC received only 30 consumer complaints regarding bandwidth throttling by their Internet service providers (ISPs) in 2016, down from 42 last year. In its latest status report released Wednesday, the Commission said that it received 7 complaints regarding Internet Traffic Management Practices (ITMPs) in the fourth quarter between October 1 and December 31, 2015.  Nine complaints were received in both the first and second quarter of this year, with six recorded in the third quarter ended September 30, 2016. There are nine active complaints as of June 30, and 10 complaints were closed this quarter.  Closed complaints include those where CRTC… Continue Reading

Cable / Telecom News

Napster, Tidal next to join Videotron’s Unlimited Music service

MONTREAL – Videotron added two more music streaming services to its controversial Unlimited Music service. The company said Tuesday that Napster and global music and entertainment platform Tidal have joined Unlimited Music, bringing the total number of supported apps to 17.  Unlimited Music, which allows Videotron Mobile customers to stream music using popular music apps without using up any of their data plan, prompted the CRTC’s recent hearing into differential pricing practices related to Internet and wireless data plans.  A decision on that is expected in the first quarter of 2017. “These additions to Unlimited Music will allow music-lovers to enjoy their… Continue Reading

Cable / Telecom News

Rogers accuses Iristel of “gaming the telecommunications regulatory scheme”

TORONTO – Rogers Communications has asked the CRTC to step in to an alleged case of “traffic pumping” that it says could put nationwide flat rate calling plans at risk. Traffic pumping,  also known as “access stimulation” or “traffic stimulation”, is the name given to a mechanism for local exchange carriers to profit from increasing the volume of incoming traffic for termination on their local exchange network.  Typically, the arrangement involves a local exchange in a high cost area where call termination rates are higher than the norm. The local exchange carrier encourages the location of in-bound calling services in its… Continue Reading

Cable / Telecom News

Telus Extend’s non-compliance poses public safety risk, says CRTC

OTTAWA – The CRTC has ordered Telus to add 9-1-1 emergency service to its nomadic local VoIP service Telus Extend by the end of the year. Telus Extend is a downloadable mobile application available to Telus mobility customers that allows them to use their Telus Mobility telephone number to make/receive calls or text messages over Wi-Fi.  The service, launched in 2014, is available by invitation only to select customers with Android and iOS devices. In a letter to the company’s telecom policy and chief regulatory legal counsel Stephen Schmidt, the Commission directed Telus to bring itself into compliance with the nomadic local VoIP… Continue Reading