Telus to discontinue Extend service, calling CRTC’s 9-1-1 directive “technically unworkable and cost-prohibitive”

VANCOUVER – Telus is pulling the plug on its nomadic local VoIP service Telus Extend after the CRTC ordered it to add 9-1-1 emergency service by the end of the year.“Enabling 9-1-1 on this service in such a short timeframe would be technically unworkable and cost-prohibitive”, a Telus spokesperson told Cartt.ca via email. “As a result, we won’t be able to continue the beta trial of Telus Extend, and customers will no longer have the option of making calls via WiFi on their wireless devices.”Telus Extend is a downloadable mobile application available to select Telus mobility customers that allows them to use their...