Telus Extend’s non-compliance poses public safety risk, says CRTC

OTTAWA – The CRTC has ordered Telus to add 9-1-1 emergency service to its nomadic local VoIP service Telus Extend by the end of the year.Telus Extend is a downloadable mobile application available to Telus mobility customers that allows them to use their Telus Mobility telephone number to make/receive calls or text messages over Wi-Fi. The service, launched in 2014, is available by invitation only to select customers with Android and iOS devices.In a letter to the company’s telecom policy and chief regulatory legal counsel Stephen Schmidt, the Commission directed Telus to bring itself into compliance with the nomadic local VoIP 9-1-1 service...