NEW YORK — Telstra announced today the appointment of Eric Dalessio (above) as vice-president of customer service delivery for the Americas.
In this role, Dalessio is “responsible for driving digital…
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OTTAWA – Earlier this month, the CRTC asked Rogers for more information about its July nationwide outage, according to a letter posted on the CRTC’s website last night.
The letter,…
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WITH THE 1972 CANADA-USSR SUMMIT SERIES marking its 50th anniversary this September, CBC announced last week the first episode of its new original four-part documentary series Summit 72 will…
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REGINA — Access Communications Co-operative in partnership with the Collectors Car Club of Saskatchewan today announced its 15th Annual Labour Day Show N Shine fundraising event will take place…
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By Connie Thiessen
WHEN WADE OOSTERMAN took the helm of Bell Media early last year, he signalled that the division was going through unprecedented transition following three rounds of top-down layoffs –…
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City Wide petitions the Governor in Council to vary the decision
By Amanda OYE
OTTAWA – Eastlink is arguing Dartmouth, Nova Scotia-based independent Internet service provider City Wide Communications merely restated…
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BURNABY, NEW WESTMINSTER, RICHMOND, SURREY and VANCOUVER — Telus announced last Friday several investments it is making in B.C. cities as part of its previously announced $17.5-billion investment in…
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By Denis Carmel
OTTAWA – On Aug. 4, the CRTC sent a letter to Pelmorex regarding the impact of Rogers’ Canada-wide service outage on its role as the operator…
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LaFlamme “blindsided” and “shocked” by Bell Media’s decision to end her contract
TORONTO — CTV’s long-time chief news anchor and senior editor Lisa LaFlamme is being let go by the…
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Shows increase in instances of service providers submitting incomplete info on complaints
OTTAWA – The Commission for Complaints for Telecom-television Services (CCTS) today announced it has published its 2021 Compliance…
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