Cable / Telecom News

CCTS takes on TV service provider complaints

OTTAWA-GATINEAU – The Commissioner for Complaints for Telecommunications Services (CCTS) is adding TV service provider watchdog to its role after the CRTC officially expanded its mandate Thursday. The CCTS will… Continue Reading

CRTC regulatory costs to top $30M this year

OTTAWA – The CRTC estimates that its regulatory costs under section 9(1) of the broadcasting regulations will total $30.33 million for the 2016-2017 fiscal year. The annual adjustment amount referred to… Continue Reading

Cogeco honoured for customer service

MONTREAL – Cogeco Connexion has won four customer service excellence awards from the Service Quality Measurement Group (SQM), marking the seventh time in nine years that the Montreal-based company… Continue Reading