Letter to the Editor: Headline told a misleading story

Dear Editor,The headline of your March 21 story “CRTC says survey research is still telemarketing” does not correctly tell the story of what the Commission actually decided.Although it may seem to be splitting hairs, the CRTC already provides exemptions to survey research — “the exemption of survey calls from the Telemarketing Rules is contingent upon such calls being void of solicitation” — therefore, the Commission recognizes that survey research is not a synonym for telemarketing.Most importantly, survey research calls were exempted from the need to respect the Do Not Call list: “calls made for the sole purpose of collecting information...