CALGARY – Shaw Direct has chosen speech analytics technology from Nexidia for its three call centres as it strives to improve upon its level of customer service.
Nexidia’s integrated recording and…
Continue Reading
TORONTO – Canadians have not just embraced mobile advertising, 65% of mobile media users said that mobile media can influence them to buy a product or service.
That’s just one…
Continue Reading
TORONTO – Rogers has completed the quintuple play after launching its new home monitoring and automation system Wednesday.
Called Smart Home Monitoring, the security and energy management service allows customers…
Continue Reading
TORONTO and HALIFAX – EastLink has selected Ericsson to build the backbone of its new mobile broadband network which is scheduled to launch next year.
The two companies confirmed Wednesday…
Continue Reading
TORONTO – Wind Mobile launched in its sixth market Tuesday, flipping the switch on its wireless service in the Kitchener-Waterloo region of Ontario.
In addition to growing its coverage areas,…
Continue Reading
LOS GATOS, CA – Netflix is making it easier for families to find kid-friendly TV shows and movies on its streaming service thanks to a new feature called ‘Just…
Continue Reading
KINGSTON, JAMAICA – Jamaica’s first broadband network provider Flow has invested over $250 million (U.S.) in Jamaica’s ICT infrastructure to power a broadband network to deliver digital cable television,…
Continue Reading
MOUNTAIN VIEW, CA and LIBERTYVILLE, IL – Google Inc. is buying Motorola Mobility Holdings for US$12.5 billion in cash.
The software and search engine giant said Monday that the deal,…
Continue Reading
EXTON, PA – With three months still to go until SCTE Cable-Tec Expo in November, the Society of Cable Telecommunications Engineers said that interest in the popular event is…
Continue Reading
WHILE 3D ON MOBILE DEVICES requires a more advanced technical solution for both viewing and capturing than movie theatres and televisions, the tremendous size of the mobile market is…
Continue Reading
