CRTC cracks down on cross-border telemarketers

OTTAWA-GATINEAU – The CRTC has struck an agreement with two Mexican-based companies selling Cancun vacation packages in violation of Canada’s do-not-call rules. The Commission said Monday that it received “thousands of complaints” about Marketing 4 Sunset Group and Cancun Unlimited’s telemarketing activities, prompting an investigation which included working with Mexico’s consumer protection agency PROFECO. The investigation confirmed that calls were made on behalf of the two companies to Canadians registered on the National Do Not Call List (DNCL). In certain instances, the calls were made using automated calling devices without prior express consent, while on other occasions, the calls referred...