Cable / Telecom News

UPDATE: “There is no slamming,” says Primus

TORONTO – Primus Communications president Ted Chislett told www.cartt.ca it denies “slamming” Bell Canada customers. As first reported by www.cartt.ca on Tuesday, Bell Canada filed a complaint with the CRTC demanding sanctions be placed on VOIP provider Primus for “slamming” Bell customers. Slamming means changing a customer’s phone company without their permission and the CRTC has strict guidelines governing how such a switch must happen.“There is no slamming,” said Chislett, who added he was confused as to why Bell chose to pursue a CRTC response rather than go through normal processes for resolving such disputes. In its December 12th submission...