Telus latest to see higher mobile wireless churn, pressure on internet revenue

By Ahmad Hathout Telus is the last of the three largest telecoms to report Thursday a higher rate of customer turnover in its mobile wireless business. The Vancouver-based telecom pointed to aggressive retail pricing in the second half of 2023 that seeped into the first quarter as having an outsized impact on the defection rate this quarter, which was up to 1.13 per cent compared to the 0.9 per cent it held in the same period last year. Telus prides itself on its low churn, as for years it held the distinction of being able to tout a sub-1 per...