OTTAWA – Telus has won a seven-year, $176 million contract from the federal government to upgrade its communications services to include Voice over Internet Protocol (VoIP) telephone, instant messaging, and desktop videoconferencing.
Thursday’s announcement by Shared Services Canada (SSC) says the Feds will replace over 80,000 legacy landlines with VoIP in a move that will help shave the costs of supporting legacy infrastructure and improve reliability. SSC added that it already has more than 100,000 VoIP lines in use.
“Upgrading our communication services will equip employees with the modern tools they need to enhance productivity to deliver the programs and services…
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CALGARY – Telus has restored service to customers in southeastern Alberta after power outages caused by a winter storm disrupted some wireless and home services in the region.
The telco said late Tuesday that its crews managed to resolve the various network issues once power was restored and road access to its infrastructure were cleared and safe.
www.telus.com
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VANCOUVER – Telus customers now have access to YouTube’s HD and 4K videos on their home’s biggest screen after the app was added to Optik TV 4K set-top boxes.
Telus said Monday that customers may easily access YouTube via channel 322 or through the Apps Launchpad on multiple televisions in the home. Key features include playback of content in 4K, predictive search, ability to sign-in via smartphone to access YouTube subscriptions and playlists and smartphone casting capabilities.
“The way Canadians consume content is changing”, said Telus’ VP of products, services, and content Blair Miller, in the news release. “Between traditional television, on…
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MONTREAL – After getting into wireless last year with the purchase of Wind (now Freedom) Mobile, many expect Shaw to soon start offering wireline/wireless bundles in the west just as Telus, its biggest competitor, already offers.
But the telco isn’t worried, Stephen Lewis, Telus’ senior vice-president and treasurer, told a CIBC investor conference on Wednesday. “We’ve seen this coming for a number of quarters and we are very confident in the preparation we’ve done for when they do bring the Shaw wireless brand to market,” he said.
He cited the “robustness” of Telus’ Internet and OptikTV offering and its continuing installation of…
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VANCOUVER – Telus hit wireless speeds of nearly 1 Gbps in its downtown Vancouver 5G Living Lab last week, the company announced Wednesday.
Telus said that it successfully completed the first test of Licensed Assisted Access (LAA) on indoor and outdoor live networks in Canada, delivering download speeds of 970 Mbps indoors and 966 Mbps outdoors using 80 MHz of aggregated spectrum in a live, dynamic production network.
LAA is one of the key LTE Advanced Pro technologies that will enhance the Telus network as it continues to evolve toward next-generation 5G speeds. The technology works by combining licensed wireless spectrum…
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TORONTO – Telus has teamed up with entrepreneur and Dragon’s Den judge Arlene Dickinson on a new contest aimed at helping small businesses succeed.
On now through October 29, the inaugural Telus Pitch asks Canadian entrepreneurs to enter the annual contest by sharing how winning the grand prize of $100,000 will help them achieve their business goals and take their small business to the next level of excellence.
The judging panel will also award four other business owners a total of more than $50,000 in additional cash prizes, hardware, technology and marketing services, and select finalists will be provided ongoing…
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TORONTO and CORK, Ireland – Telus International is buying Irish business process outsourcing firm Voxpro, the companies said Wednesday. Financial terms of the deal were not disclosed.
The Telus subsidiary is a global business process and IT outsourcing company boasting revenues of over $10 billion and 28,000 employees around the world.
The Ireland headquartered company, now operating as 'Voxpro – powered by Telus International,' provides customer experience, technical support and sales operations solutions to international customers.
With locations in Folsom, California and Athens, Georgia, the partnership grows Telus International's U.S. footprint, providing a more comprehensive onshore offering to existing and prospective…
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VANCOUVER — Adding 99,000 net new postpaid wireless subscribers in its most recent quarter represents a 62% increase over the same quarter in 2016 means a great boost to revenue for Telus, but due to the costs of subscriber acquisition, net income was down compared to last year.
Telus reported EBITDA (earnings before interest, taxes, depreciation and amortization) of $1.19 billion in the second quarter of 2017, a 0.4% increase over Q2 2016. The company’s adjusted EBITDA was marginally better at $1.23 billion in Q2 2017, a 3.6% increase when compared to its adjusted EBITDA of $1.19 billion in the…
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TORONTO and MOUNTAIN VIEW, CA — Telus is getting into the network as a service (NaaS) market thanks to a partnership with Nuage Networks, a Nokia venture focused on software-defined networks.
Telus Network as a Service is a new software-defined wide area network (SD-WAN) solution that enables businesses to virtually build, manage and cloud-optimize their networks quickly, easily and cost effectively through a flexible self-serve platform, Telus announced in a press release.
Establishing or expanding a network, or changing its configuration, can be a complex, expensive and time-consuming process for Canadian businesses, Telus said. Citing market research from IDC Analyst…
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TORONTO – While older Canadians are the most likely to benefit from digital health technology, they are also the least likely to adopt it, says a new study commissioned by Telus Health.
According to the survey, Canadians in the baby boomer (52+) and greatest generation (age 71+) categories reported they were the most likely to access a healthcare provider (78%). However, while 58% in this demographic agreed that digital health tools would help them connect with their healthcare provider, this group ranked the lowest to use them (20%). Further, Canadians 52+ are 10% less likely than younger generations to agree…
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