TORONTO and CORK, Ireland – Telus International is buying Irish business process outsourcing firm Voxpro, the companies said Wednesday. Financial terms of the deal were not disclosed.
The Telus subsidiary is a global business process and IT outsourcing company boasting revenues of over $10 billion and 28,000 employees around the world.
The Ireland headquartered company, now operating as 'Voxpro – powered by Telus International,' provides customer experience, technical support and sales operations solutions to international customers.
With locations in Folsom, California and Athens, Georgia, the partnership grows Telus International's U.S. footprint, providing a more comprehensive onshore offering to existing and prospective…
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VANCOUVER — Adding 99,000 net new postpaid wireless subscribers in its most recent quarter represents a 62% increase over the same quarter in 2016 means a great boost to revenue for Telus, but due to the costs of subscriber acquisition, net income was down compared to last year.
Telus reported EBITDA (earnings before interest, taxes, depreciation and amortization) of $1.19 billion in the second quarter of 2017, a 0.4% increase over Q2 2016. The company’s adjusted EBITDA was marginally better at $1.23 billion in Q2 2017, a 3.6% increase when compared to its adjusted EBITDA of $1.19 billion in the…
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TORONTO and MOUNTAIN VIEW, CA — Telus is getting into the network as a service (NaaS) market thanks to a partnership with Nuage Networks, a Nokia venture focused on software-defined networks.
Telus Network as a Service is a new software-defined wide area network (SD-WAN) solution that enables businesses to virtually build, manage and cloud-optimize their networks quickly, easily and cost effectively through a flexible self-serve platform, Telus announced in a press release.
Establishing or expanding a network, or changing its configuration, can be a complex, expensive and time-consuming process for Canadian businesses, Telus said. Citing market research from IDC Analyst…
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TORONTO – While older Canadians are the most likely to benefit from digital health technology, they are also the least likely to adopt it, says a new study commissioned by Telus Health.
According to the survey, Canadians in the baby boomer (52+) and greatest generation (age 71+) categories reported they were the most likely to access a healthcare provider (78%). However, while 58% in this demographic agreed that digital health tools would help them connect with their healthcare provider, this group ranked the lowest to use them (20%). Further, Canadians 52+ are 10% less likely than younger generations to agree…
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VANCOUVER and NEW YORK – Telus has tapped U.S. content-management service provider Mediamorph to help streamline its contract management and programmer fee calculations in Canada’s à la carte TV ecosystem.
Mediamorph said that it’s cloud-based content-orchestration and financial-processing platform brings together contract, financial, and rights information in a single platform to help customers better understand content value, optimize how content is used, and provide value and optimal outcomes for consumers.
“Telus is committed to offering our customers the most compelling and flexible content packaging and pricing options available so they can choose how best to experience their favourite entertainment,” said…
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OTTAWA – The CRTC has approved some, but not all, of Telus’ ideas on how the telco should use the remaining $1.34 million of its deferral account funds to improve access to mobile wireless telecommunications services for persons with disabilities.
The Commission said Monday in Telecom Decision 2017-252 that Telus' initiatives will increase access to accessible wireless handsets for Canadians with disabilities, as well as provide them with the product information necessary to make informed selections of wireless products and services.
The decision comes after a proceeding last year when Telus was asked to show cause why it should not be…
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TORONTO – Telus is offering Canadian businesses a new cloud-based call-handling solution for smartphones and tablets.
In tandem with enterprise cloud communication and collaboration solutions provider RingCentral Inc., Telus said Thursday that Telus Business Connect Mobile makes the features of an enterprise-grade PBX phone system available on smartphones and tablets, eliminating the need for a landline or expensive on-premise equipment.
This solution is designed to drive productivity and cost savings for businesses of any size with mobile or remote workforces through features including:
– an easy setup and an administrative self-serve web tool;
– an auto-attendant feature to answer every call…
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VANCOUVER – Telus is test driving a new pilot project with B.C.-based mobile app company eBrake Technologies to help curtail distracted driving.
eBrake is a new, Canadian-made mobile innovation for Android and iOS smartphones that completely blocks a driver from using their device while driving, but grants passengers unrestricted use. When it detects vehicle-related motion, the software-based solution locks any device it is installed on and blocks incoming notifications. To unlock the device, the user must complete eBrake's patent pending Passenger Unlock Test, something a driver cannot complete while driving. It is this test, continues the news release, that…
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TORONTO – TNW Wireless is asking the CRTC to compel Bell and Telus to provide it with wholesale roaming agreements in order to further the rollout of its proprietary iPCS technology that it says will offer Canadians a new low cost mobile service.
The company says that Bell and Telus have refused to sign roaming agreements with it, contrary to the Commission’s regulatory framework for wholesale mobile wireless services, because the two big incumbents “believe TNW will allow permanent roaming on their respective networks”. But that is not the case, continued TNW, which has also asked the CRTC to rule…
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VANCOUVER – Telus and Huawei say that they have achieved a significant breakthrough in the race to 5G after completing a 5G wireless connection using the global 3GPP technology standards platform at their joint 5G "Living Lab" in Vancouver.
The successful pilot not only demonstrates the dramatically faster wireless speeds customers will enjoy as 5G technology becomes mainstream – up to 200 times faster than current LTE networks, says the release, it also showcases the potential for 5G technology to deliver Wireless-to-the-Premise (WTTx) connectivity with speeds and reliability necessary to power the smart homes and businesses of tomorrow.
The pilot network was…
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