By Ahmad Hathout
Telus is asking the Federal Court to quash a decision by the Governor in Council to force the CRTC to consider banning the three largest telecoms from accessing the bundled last-mile fibre networks of Bell and Telus in part because cabinet allegedly held “dozens of closed-door meetings between various parties adverse” to the Vancouver-based telecom without providing an opportunity to respond.
Those meetings, it argues, are outside the legal bounds of the review process permitted under the Telecommunications Act, which requires all parties who submit comments to the CRTC on a matter be given an opportunity to respond…
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With Black Friday fast approaching, Telus announced Tuesday a new campaign aimed at transforming the annual shopping event into “a force for social good this holiday season” by replacing traditional Buy One, Get One deals with a Buy One, Give One promotion supporting youth in need.
“In a uniquely Canadian promotion, TELUS is flipping the script on Black Friday deals with a powerful initiative: For every new customer who purchases a phone between November 29 and December 1, TELUS will provide a free phone and plan to a youth aging out of foster care through our Continue Reading
Telus announced Tuesday it has launched a petition looking to drum up support for the Vancouver-based telecom’s plans to use the CRTC’s aggregated last-mile fibre regime to bring its PureFibre internet to Ontario and Quebec, following a federal cabinet decision earlier this month asking the commission to reconsider allowing the Big 3 telecom providers to use the bundled fibre networks of Bell and Telus in those two provinces.
Telus said in its Tuesday press release that it is “calling on Canadians to protect their right to choose their Internet service…
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Telus said Tuesday that it is bringing its PureFibre internet with gigabit speeds to Ontario and Quebec.
The Vancouver-based telco said it is offering download speeds of up to 1.5 Gbps and upload speeds of 1 Gbps.
The company confirmed to Cartt that it is wholesaling the fibre using the CRTC’s aggregated last-mile fibre regime – the interim rates of which were set last month – to deliver the plans. Telus currently has its own networks in a small part of Quebec.
The plans include the latest in Wi-Fi 6 technology.
“The expansion of TELUS PureFibre in Eastern Canada gives more Canadians access to…
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By Ahmad Hathout
Telus executives on Friday pointed to competitor aggression for dampening its average revenue per user (ARPU) on wireless, but the company said it is keeping firm on its retention strategy as it heads into the hottest quarter of the year.
The Vancouver-based telecom reported a mobile wireless ARPU of $58.85 in the third quarter, a decline of roughly $2 compared to the same period last year. The company that prides itself on customer loyalty and its historically low churn saw that rate of defection increase to 1.09 per cent from 1.03 over the same period.
The telco said this…
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Telus said Thursday that its strategic investment arm is investing in two American health technology companies.
Telus Global Ventures is participating in two new equity funding rounds from Illinois-based Homethrive and Massachusetts-based Rhino Health. Telus’s investment is expected to assist Homethrive in scaling its services, which includes care coordination, healthcare navigation and emotional support for caregivers and recipients.
“The support of TELUS Global Ventures is an exciting opportunity for us to expand our reach and deepen the impact we have on caregivers and their loved ones,” Homethrive Co-CEO David Greenberg said in a release. “Their expertise in healthcare will help us…
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Telco says it did not receive any wholesale orders in Quebec
By Ahmad Hathout
Telus is asking the CRTC for a four-month extension to provide competitor access to its last-mile fibre network in British Columbia and Alberta.
The Vancouver-based telecom said in a review-and-vary application made public Wednesday that — after two months of work on the framework since the August decision mandated that access — “it will be impossible to implement an automated and reliable system” by the current deadline of February 13, 2025. It is asking for that to be extended to June 13.
“TELUS’ implementation work so far has made…
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Telus said Wednesday that the latest smartwatches from Apple and Samsung are now available through its retail locations.
The Apple Watch Series 10, Apple Watch SE, Apple Watch Ultra 2, and the Samsung Galaxy Watch7 and the Samsung Galaxy Watch Ultra are now available with the purchase of a separate SIM card for the devices.
Koodo is also introducing a new data plan for the smartwatches, called One Number 5GB, which provides said amount of data at 4G LTE speeds for $10 per month.
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Telus announced Monday that part of its fibre network will serve as the platform for British Columbia-based Photonic Inc. to test its next-generation quantum communications technology.
The telco will provide a 30-kilometre stretch of fibre network in B.C., “configured to test increasingly complex quantum networking that leverage quantum encryption for ultra-secure, tamper-evident transfer of information over long distances,” a press release says.
The fibre infrastructure will allow the Canadian startup to test and advance critical capabilities in quantum technology, including solving complex computation problems beyond today’s computers, such as for materials development and quantum key distribution, which lays the foundation for…
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Telus announced Wednesday that it is partnering with the Institute for Canadian Citizenship (ICC) to provide new immigrants with special offers on purchases of the telecom’s services through the ICC’s app Canoo.
Newcomers using the Canoo app will get exclusive access to discounts on Telus, Koodo, Public Mobile, and Mobile Klinik – and they won’t necessarily need a Canadian credit history, a press release said.
“We are thrilled to partner with the Institute for Canadian Citizenship’s Canoo program to help newcomers start their journey in Canada with confidence through reliable, accessible solutions at TELUS,” said Chris Datta, Telus’s vice president of…
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