SEATTLE – Telus was Canada’s fastest national mobile operator and Shaw was the fastest fixed broadband service provider amongst the country’s top providers in the second quarter of 2022, according to Seattle-based broadband and mobile network testing company Ookla, which released its Q2 2022 results today.
Mobile
Ookla reported Telus had a median download speed of 79.09 Mbps. Bell, meanwhile, had a median speed of 72.46 Mbps and Rogers had a median speed of 60.36 Mbps. (Please see chart above.)
Rogers, however, had the fastest median upload speed for Q2 2022 at 9.21 Mbps compared to Telus (7.98 Mbps) and Bell (7.42…
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WINNIPEG – Xplore Mobile announced today it will be shutting down service as of Aug. 31, 2022, due to regulatory delays.
A letter to customers on the company’s website indicates while it was able to overcome “start up issues of our own making,” competition and the Covid-19 pandemic, it was unable to overcome the “cloud of uncertainty” caused by regulatory delays.
This includes delays around the CRTC’s mobile virtual network operator (MVNO) process, as well as “the high roaming rates that significantly exceed retail prices,” the letter says. (While the CRTC issued a decision on regulating MVNOs last year, it has…
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Expert group concludes work with little attention given to website blocking proposal
By Amanda OYE
OTTAWA – The work of the government’s Expert Advisory Group on Online Safety, which was appointed in March to provide advice on the government’s proposed approach to dealing with harmful content online, has come to an end with the summary of its final session being posted online last week, but the government will continue seeking input on the matter from Canadians and stakeholders throughout the summer.
“I thank the expert advisory group for their work,” said Heritage Minister Pablo Rodriguez in a statement emailed to Cartt.ca….
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TELUS FLANKER BRAND Public Mobile announced today it is now offering 4G speed plans in addition to its current 3G speed plans.
“With Public Mobile’s new 4G speed plans, subscribers can take advantage of 30x faster speeds enabling them to seamlessly stream HD videos, scroll through their favourite social platforms and share life’s best moments without buffering,” reads a press release emailed to Cartt.ca.
“No matter what plan they choose, they’ll always enjoy coast-to-coast coverage for great value with Public Mobile on Telus’ award-winning network,” the release says.
In addition, Public Mobile announced it is going “100% digital” and has redesigned its…
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Accuses Rogers of “gross negligence”
MONTREAL – A class action lawsuit has been filed against Rogers Communications over the nationwide outage that began last Friday and “false representations”, particularly the company’s claim to be Canadas “most reliable” network.
The lawsuit was filed by LPC Avocat Inc. on behalf of Arnaud Verdier in the Quebec Superior Court. The class action has not yet been authorized by a judge.
An application for authorization specifies the lawsuit will include a class made up of Rogers, Fido, and Chatr customers who did not receive service on July 8 and/or July 9, 2022, and a…
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OTTAWA – After meeting with representatives from several Canadian telecommunications service providers, Innovation, Science and Industry minister François-Philippe Champagne announced he has directed them to take immediate steps to address network resiliency in Canada.
The meeting, attended by representatives from Rogers, Telus, Bell, Videotron, Shaw, SaskTel and Eastlink, comes as Rogers continues to work to restore its networks, which are close but not quite fully operational, following a nationwide outage that began early Friday morning.
“I’ve demanded that they take immediate initial steps to improve the resiliency of our networks,” Champagne told reporters during a conference call this afternoon…
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By Ahmad Hathout
OTTAWA – Innovation Canada and the CRTC have released an advance notice today stating they intend to award a $1.5-million contract to a broadband measurement company to collect performance data on fixed-wireless speed claims of up to 50 Mbps download and 10 Mbps upload – the federal objective.
In the notice, ISED said it is seeking only data from wireless service providers claiming to provide Internet service of “up to” 50/10 to households over wireless signals for verification purposes. The contractor will test performance by metric, time, location, service plan, distance to service towers and technology, according to…
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Rogers continues to monitor the situation, is aware of ongoing issues for some customers
TORONTO – Over the weekend Rogers Communications continued to make progress on getting its networks fully operational and explained what caused the nationwide outage on Friday.
“We now believe we’ve narrowed the cause to a network system failure following a maintenance update in our core network, which caused some of our routers to malfunction early Friday morning,” reads a letter from Rogers president and CEO Tony Staffieri, which was posted on the company’s website on Saturday.
“We disconnected the specific equipment and redirected traffic, which allowed…
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TORONTO – It has been a rough Friday morning for Rogers customers.
The telecom has been experiencing network issues across the country since early this morning, according to an online service map and London, England-based global Internet monitor NetBlocks.
A tweet from TekSavvy Assistance also indicates there is an incumbent outage impacting third-party providers with no timeline for things to be up and running again.
“Please note that there is currently a large spread incumbent outage that is impacting all internet and wireless (including cellphone) users, as well as third-party customers like TekSavvy,” the tweet says. “This also impacts…
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OTTAWA – Bell Mobility is asking the CRTC to review and vary its recent decision directing Bell, Rogers and Telus to make changes to the proposed terms and conditions outlined in their GSM-based wholesale mobile wireless roaming tariffs that incorporate seamless hand-off and 5G roaming.
Telecom Decision CRTC 2022-102 was issued April 6, 2022, in connection with the tariffs filed by Bell, Rogers and Telus in relation to a previous CRTC decision (TRP 2021-130) on implementing a regulated mobile virtual network operator (MVNO) system, which included determinations regarding seamless roaming.
Bell is arguing CRTC 2022-102 reaches beyond the scope of the…
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