VANCOUVER – With road trip season in full swing, Telus today launched exclusive, complimentary access to Telus Health MyCare Travel for Telus and Koodo customers with a US Easy Roam package or Canada-US plan.
Telus Health MyCare Travel is available through the Telus Health MyCare app. It enables Telus and Koodo customers travelling in the US to connect to a team of US registered nurses over the phone, according to an email from a Telus spokesperson.
Customers have 24/7 access to confidential triage services, information on navigating the US healthcare system and “Trusted medical advice for non-urgent health concerns and symptoms,”…
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LEDUC, Alta. – Telus announced today it is investing $10 million in Leduc this year as part of its $17 billion investment in operations and infrastructure in Alberta from now through 2026.
“Earlier this year, TELUS announced it is using the power of its Smart Hub technology and award-winning 5G network to bring rural Canadians in B.C. and Alberta home Internet speeds up to 100 Mbps,” a press release says.
“Residents in Leduc were among the first in the country to access these ultrafast home Internet speeds, which is up to four times faster than speeds currently available through a 4G…
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SEATTLE – Telus was Canada’s fastest mobile network during the first two quarters of 2022, according to the Seattle-based broadband and mobile network testing company Ookla.
Ookla gave Telus a speed score of 91.3 – which is faster than Bell (87.78), Rogers (69.94), Fido (67.57) and Videotron (55.71).
The results are based on “703,540 user-initiated tests taken on the Speedtest iOS and Android mobile apps from all the major mobile carriers in Canada during the award period,” Ookla’s report explains. The results consider only carriers with at least 3% of the total test samples in the market for the award period.
Ookla’s…
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OTTAWA – TekSavvy and Bell have both proposed changes to the federal government’s proposed policy direction to the CRTC, which would impact how the government directs the Commission to handle its regulated wholesale Internet regime in very different ways.
TekSavvy argues the government’s proposed policy direction “emphasizes the importance of a healthy wholesale regime” and yet “does nothing concrete to address any of the basic problems that have destabilized the regime over the past 7 years.”
The independent Internet and voice service provider points out the policy direction was issued as the government also rejected petitions to overrule the CRTC’s…
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TELUS FLANKER BRAND Koodo announced today its customers can now add the Stream+ bundle, announced by Telus in April, to their plan for $25 per month.
Stream+ bundles together Netflix Premium, Apple TV+ and discovery+.
“Whether you’re a fan of Stranger Things on Netflix, Severance on Apple TV+ or Shark Week on discovery+, your household can now watch from numerous devices simultaneously, and combine your bundle with your existing Koodo plan so you can stay caught up on your favourite shows at home or on the go,” reads an emailed press announcement.
For more information, please click here.
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OTTAWA – The CRTC has denied Bell Mobility’s request for it to review and vary a decision directing the company, along with Rogers and Telus, to make changes to the proposed terms and conditions outlined in their GSM-based wholesale mobile roaming tariffs incorporating seamless hand-off and 5G roaming.
“Bell has not presented any compelling arguments or evidence to support its review and vary application,” reads a CRTC letter to Bell, dated July 21, 2022.
Bell’s application, submitted to the CRTC earlier this month, argued the decision (TD 2022-102) reaches beyond the scope of the proceedings that led to it and…
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IT HAS NOW BEEN over two weeks since the start of Rogers Communications’ nationwide network outage, which impacted the company’s phone, Internet and cable subscribers – some, for days.
Rogers’ president and CEO Tony Staffieri has issued an apology and attributed the outage to “a network system failure following a maintenance update in our core network”, the company submitted a detailed report to the CRTC about what happened, and a House of Commons standing committee spent the day yesterday hearing from witnesses about the outage – what went wrong, why and what needs to be done…
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VANCOUVER — Telus today launched its new PureFibre Ultimate Gamer Internet bundle, starting at $120 per month for the first two years, which includes a two-year Priority membership subscription to Nvidia’s GeForce Now cloud gaming service.
Telus customers in B.C. and Alberta can sign up for the new PureFibre Ultimate Gamer bundle starting today.
“Backed by Telus’ world-leading PureFibre network, its symmetrical upload and download speeds, and our latest-gen Wi-Fi-6 and Wi-Fi Plus services, users experience low latency and a seamless online gaming experience, unmatched by any other provider,” said Amit Nag, vice-president of entertainment and education services at Telus, in…
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VANCOUVER — Telus Agriculture is now Telus Agriculture and Consumer Goods.
“Telus is broadening its business strategy to deliver data insights and a wide range of integrated digital solutions to customers beyond the agricultural sector, and changing the name of its agriculture unit to Telus Agriculture & Consumer Goods as a signal of its commitment,” explains a Telus press release today.
Having grown its assets and capabilities since launching two years ago, the rebranded business unit is “well positioned to connect participants across the entire value chain, from seed growers to food and consumer goods retailers, and enable them to make…
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Bell, Telus offered to help, but Rogers determined it was not possible
OTTAWA – There were no other measures Rogers Communications could have taken to restore 911 services any quicker than it did during the July 8th network outage, the company has told the CRTC in a response to a demand for a detailed report on what happened that day and why.
In a heavily redacted document made public by the CRTC last Friday, Rogers explained it explored the possibility of shutting down its RAN (radio access network), because if customers were unable to connect to it, they would…
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