OTTAWA – Telus has told the CRTC this week that Timeless Inc.’s complaint that Rogers’s refusal to carry its OneSoccer channel gives it an undue preference should be investigated by the regulator as “timely,” as Rogers pushes to buy Shaw Communications.
Rogers has refused to carry the channel because it said it has limited appeal with its viewers. Timeless, which said it has been trying to get a carriage agreement with Rogers for over a year, has argued in its original complaint last month that there is a “surge in popularity and success for Canadian soccer” and that Rogers…
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OTTAWA – Canada’s major telecommunications providers have agreed on an initial five-year term to allow customers to roam on each others’ networks on an emergency basis in the event of a major network outage to ensure Canadians are not left out of essential services, such as 911 access, according to a formal agreement announced Wednesday by the Minister of Innovation.
The companies, including Bell, Rogers, Telus, and Shaw, have also committed to assisting each other in such an event and also “to providing clear and timely communications to keep Canadians and appropriate authorities informed about response and restoration during major…
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Telus receiving $9.8M to connect 1,600 rural B.C. homes
OTTAWA — The governments of Canada and British Columbia are jointly providing almost $1.9 million in funding for two projects by Prince Rupert-based CityWest to bring high-speed Internet access to 663 households on Keats Island and in New Brighton on Gambier Island, both located northwest of Vancouver.
The announcement was made today by the federal government, which explained these two projects are part of a larger $108-million federal-provincial funding commitment announced in May 2022, which in turn is part of a $830-million partnership between the two levels…
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THE BIGGEST STICKING point for the proposed merger of Rogers Communications and Shaw Communications continues to be Shaw’s wireless assets.
As Cartt.ca previously reported, this is even after the companies came to a definitive agreement with Quebecor for the sale of Shaw’s Freedom Mobile. (The agreement is contingent on the Rogers/Shaw merger closing and on necessary approvals.)
Both the federal government and the Competition Bureau have been clear they have concerns about competition in Canada’s wireless market and about the impact Rogers’ acquisition of Shaw could have on it.
Industry minister François-Philippe Champagne issued a statement back in March…
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VANCOUVER — Telus Health today launched Telus Health MyPet, a new virtual veterinary care service app that allows dog and cat owners in British Columbia to have their furry friends’ non-urgent health problems treated remotely by provincially licensed vets.
Telus Health MyPet’s qualified vets provide care “for anything from nutritional management and parasite control to behavioural challenges, and can prescribe certain medications,” explains a press release.
The service is designed with the support of veterinarians “to reduce the number of non-urgent visits to emergency clinics, and to ensure pet owners who live in remote areas, or whose pets don’t travel well…
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Asks for Telus’ application to amend its general tariff to include the new charge be suspended
OTTAWA – The Public Interest Advocacy Centre (PIAC) and National Pensioners Federation (NPF) are asking the CRTC to launch a consultation on the implementation of credit card surcharges by Canadian telecoms and broadcasting distribution undertakings.
In a letter submitted today to the CRTC, obtained by Cartt.ca, the two consumer advocacy groups point out surcharging “soon will become possible as a result of a 20 year legal saga”, and, referring to an application to amend its general tariff to implement such a charge that was…
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Will rule on the tariff application within 45 business days
OTTAWA – The CRTC has informed Telus it will not approve the telecom’s request for permission to charge customers a 1.5% credit card processing fee on an interim basis due to the “many” interventions it has received in opposition of the request.
In a letter dated Aug. 15, the CRTC said it will make a decision on Telus’ application to change its general tariff to include the added charge within 45 business days of receipt of the filing.
Telus submitted its application on Aug. 8. Since then, over 2,500 interventions on…
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OTTAWA – Earlier this month, the CRTC asked Rogers for more information about its July nationwide outage, according to a letter posted on the CRTC’s website last night.
The letter, sent to Rogers on Aug. 5, asks the telecom to submit answers to a second series of questions about the outage. The request was made after Rogers filed a report on July 22 responding to a list of initial questions from the CRTC.
In the second list of questions, which is partially redacted as it refers to some information Rogers filed in confidence, the CRTC asks Rogers to “quantify…
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BURNABY, NEW WESTMINSTER, RICHMOND, SURREY and VANCOUVER — Telus announced last Friday several investments it is making in B.C. cities as part of its previously announced $17.5-billion investment in infrastructure, operations and spectrum across the province of British Columbia through 2026.
Telus is investing $40 million in Burnaby, $13 million in New Westminster, $4 million in Richmond, $33 million in Surrey and $105 million in Vancouver.
All of the press releases for these announcements say the investments “will connect more local homes and businesses to the PureFibre network and expand access to Telus’ 5G network.”
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Rogers wins for upload speed experience, Bell wins for download speed experience
LONDON, U.K. – Opensignal, a U.K.-based mobile analytics company has released two new reports on mobile experience in Canada – its Mobile Network Experience Report and its 5G Experience Report, both authored by technical analyst Hardik Khatri and based on data collected from April 1 to June 29, 2022.
Telus has the most consistent mobile network experience in the country, according to the Mobile Network Experience Report, which provides an analysis of the overall experience of Opensignal users across all network technologies for the three national carriers.
The analytics…
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