Telecoms formally agree to support each other during outages, more measures requested

OTTAWA – Canada’s major telecommunications providers have agreed on an initial five-year term to allow customers to roam on each others’ networks on an emergency basis in the event of a major network outage to ensure Canadians are not left out of essential services, such as 911 access, according to a formal agreement announced Wednesday by the Minister of Innovation. The companies, including Bell, Rogers, Telus, and Shaw, have also committed to assisting each other in such an event and also “to providing clear and timely communications to keep Canadians and appropriate authorities informed about response and restoration during major...