Telus said Wednesday it will launch a new national rewards program on Thursday that welcomes all Telus customers to its loyalty program.
The new Telus Rewards program features a redesigned tiers-based system that rewards customers for their loyalty and unlocks exclusive benefits and perks, shifting from a points-only approach to a more comprehensive points-and-perks model, Telus said in an emailed announcement.
The program introduces a number of new perks, including a free Mobile Klinik screen protector service, international roaming passes, video on demand rentals for Optik TV customers, complimentary Telus Health MyPet virtual consultations, and…
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Telus announced Wednesday its entertainment bundle combining the most popular streaming services and live TV channels is being launched in Ontario and more regions of Quebec.
“Customers in select regions can now build their ideal mix of premium streaming platforms like Netflix, Disney+, Amazon Prime, Apple TV+ and illico+ with core live TV channels,” reads a Telus press release.
“At TELUS, our customers are the centre of every innovation we deliver,” said Zainul Mawji, executive vice president and president of Telus Consumer Solutions, in the release. “With this launch, TELUS becomes the only…
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Telus and Calgary-based dark fibre solutions provider F3 Networks announced last week Telus PureFibre services will soon be available to 90 per cent of homes in Red Deer, Alberta, thanks to a $168-million investment by F3 Networks.
“In the coming weeks, residents and businesses can expect to see construction notices and communications from F3 Networks, the owner of the fibre-to-the-premise (FTTP) network, and AFL, the primary construction contractor,” reads a Telus press release. “Once the project is complete, TELUS will engage newly connected residents and businesses to help them find the services that will best meet…
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Telus says report “represents a snapshot in time”
For the first time, Vancouver-based telecom Telus has accounted for the highest number of complaints to the Commission for Complaints for Telecom-Television Services (CCTS), with 19.7 per cent of all complaints accepted by the CCTS during the six-month period from Aug. 1, 2024 to Jan. 31, 2025.
That’s according to the CCTS’s Mid-Year Report 2024-25, published early Wednesday morning, which examines complaints received from Canadian phone, TV and internet customers.
Rogers accounted for 18.7 per cent of all complaints accepted by the CCTS during the reporting period, followed by Bell…
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In honour of Earth Month, Telus has launched two new initiatives offering customers a way to join the telecom in reforestation efforts, following two record-breaking wildfire years in Canada.
From April 17 to May 15, for every new or certified pre-owned Android device purchased by a new or returning customer, Telus will plant a tree in a wildfire-affected region of Canada. In addition, when a customer trades in any used device, Telus will plant a bonus tree. This promotion is available in select Telus and Koodo stores, online or via customer service reps.
On April 22, Telus launched limited-edition “Tree Totes”…
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Telus announced Tuesday it plans to establish its first Sovereign AI Factories in Rimouski, Que., and Kamloops, B.C., with the former facility starting operations this summer followed by expansion to the latter facility.
Originally announced in March, Telus’s Sovereign AI Factories are designed to be secure facilities providing Canadian businesses and researchers access to supercomputers and software needed to train AI and to help develop AI products, while keeping data safe within Canada’s borders.
“As the first North American service provider to become an official NVIDIA Cloud Partner, TELUS will deploy NVIDIA’s latest Hopper-…
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Telus announced last week the launch of GameRx, a digital resource designed to let users explore the potential wellness benefits of interactive gaming.
“This first-of-its-kind, wellness-focused gaming website aims to break down the stigma surrounding gaming, offering Canadians evidence-based recommendations for video games that can address various concerns such as stress, mobility, focus, memory and loneliness,” reads a Friday press release from Telus.
Available now in English, with French language support coming by the end of April, GameRx offers a curated selection of video games tailored to improve users’ wellness.
“As a leader in connectivity, TELUS…
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Telco suggests ‘rare’ use of subpoena power if AG doesn’t hand over materials
By Ahmad Hathout
Last month, Canada’s attorney general (AG) filed a motion to strike as moot an application filed by Telus in December that asked the Federal Court to quash a cabinet order that asked the CRTC to reconsider allowing the three largest telecoms to use the fibre facilities of Bell and Telus in Ontario and Quebec.
The AG argues that, because the CRTC declined to change the interim decision after a proceeding on that order, Telus’s application – which alleges that cabinet…
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Telus’s CEO Darren Entwistle confirmed Wednesday that the telco is “evaluating a potential plan” to sell a minority stake in its wireless towers to pay down debt.
The Globe and Mail, citing anonymous sources and documents, reported that the company has hired TD Securities to roadshow a 49.9-per-cent stake in its portfolio of 3,000 towers.
“We have engaged with advisors to explore the monetization of our tower infrastructure,” Entwistle said in a press release. “If we are able to do this within the parameters of our desired economics, it would enhance the efficiency and effectiveness of our network…
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By Connie Thiessen
Telus, in collaboration with NVIDIA, has announced plans to build a Sovereign AI Factory, a secure facility promising to provide supercomputers and software needed to train AI, while keeping data safe within Canada’s borders.
The telco says the factory, which will leverage its high-speed fibre-optic network, will give Canadian businesses and researchers access to cutting-edge technology to develop smarter AI products, streamline operations and stay competitive.
NVIDIA’s latest Hopper- and Blackwell-based supercomputers will power the AI Factory. Telus plans to deploy NVIDIA’s latest-generation graphics processing units (GPUs), following NVIDIA Cloud Partner (NCP) Reference Architectures and software stack, at its data…
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