Telus announced Tuesday it will invest more than $70 billion over the next five years to expand its network infrastructure and operations across Canada.
Priorities for its investments through 2029 include enhancing connectivity, supporting Canadian AI leadership and fuelling economic growth, the Vancouver-based telecom said in a press release.
Telus is pledging to bring Telus PureFibre connectivity to more homes and businesses across B.C., Alberta, Quebec and Ontario. In addition, it will deploy targeted enhancements to its 5G and LTE services at more than 500 macro and micro sites nationwide this year, significantly increasing wireless coverage and capacity,…
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By Ahmad Hathout
Telus is alleging in an undue preference complaint made public Wednesday that Bell is deliberately obstructing its ability to introduce its broadcasting services over the larger telco’s last-mile fibre facilities in eastern Canada.
Telus claims in the complaint that it has made “repeated requests … over the course of several months” to pave the way to include its BDU systems on Bell’s fibre facilities but was allegedly denied based on reasons that are redacted from the complaint.
Telus says it wants the CRTC to force Bell to allow it to distribute its own programming services in these leased network…
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Internet outages across Canada were reported just after 9 a.m. ET Wednesday morning from users of Bell, Telus and Rogers, as well as third-party ISPs, according to Downdetector.ca.
Downdetector received outage reports from users for Bell, Bell Aliant, Bell MTS, Lucky Mobile, Virgin Mobile, Rogers, Fido, Chatr, Telus, Koodo, Public Mobile, Videotron, Freedom Mobile, Continue Reading
By Ahmad Hathout
Telus has filed a notice of discontinuance requesting the Federal Court of Appeal no longer consider its judicial review application challenging an order from the federal cabinet recommending the CRTC contemplate banning the “Big Three” from access to the last-mile fibre regime.
The Vancouver-based telco insisted in March that its case was still relevant – despite the CRTC declining to change its November 2023 interim decision in response to the cabinet order – because the government still had another opportunity to vary or rescind that subsequent decision by May 5.
That date has come and gone…
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Telus said Wednesday it will launch a new national rewards program on Thursday that welcomes all Telus customers to its loyalty program.
The new Telus Rewards program features a redesigned tiers-based system that rewards customers for their loyalty and unlocks exclusive benefits and perks, shifting from a points-only approach to a more comprehensive points-and-perks model, Telus said in an emailed announcement.
The program introduces a number of new perks, including a free Mobile Klinik screen protector service, international roaming passes, video on demand rentals for Optik TV customers, complimentary Telus Health MyPet virtual consultations, and…
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Telus announced Wednesday its entertainment bundle combining the most popular streaming services and live TV channels is being launched in Ontario and more regions of Quebec.
“Customers in select regions can now build their ideal mix of premium streaming platforms like Netflix, Disney+, Amazon Prime, Apple TV+ and illico+ with core live TV channels,” reads a Telus press release.
“At TELUS, our customers are the centre of every innovation we deliver,” said Zainul Mawji, executive vice president and president of Telus Consumer Solutions, in the release. “With this launch, TELUS becomes the only…
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Telus and Calgary-based dark fibre solutions provider F3 Networks announced last week Telus PureFibre services will soon be available to 90 per cent of homes in Red Deer, Alberta, thanks to a $168-million investment by F3 Networks.
“In the coming weeks, residents and businesses can expect to see construction notices and communications from F3 Networks, the owner of the fibre-to-the-premise (FTTP) network, and AFL, the primary construction contractor,” reads a Telus press release. “Once the project is complete, TELUS will engage newly connected residents and businesses to help them find the services that will best meet…
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Telus says report “represents a snapshot in time”
For the first time, Vancouver-based telecom Telus has accounted for the highest number of complaints to the Commission for Complaints for Telecom-Television Services (CCTS), with 19.7 per cent of all complaints accepted by the CCTS during the six-month period from Aug. 1, 2024 to Jan. 31, 2025.
That’s according to the CCTS’s Mid-Year Report 2024-25, published early Wednesday morning, which examines complaints received from Canadian phone, TV and internet customers.
Rogers accounted for 18.7 per cent of all complaints accepted by the CCTS during the reporting period, followed by Bell…
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In honour of Earth Month, Telus has launched two new initiatives offering customers a way to join the telecom in reforestation efforts, following two record-breaking wildfire years in Canada.
From April 17 to May 15, for every new or certified pre-owned Android device purchased by a new or returning customer, Telus will plant a tree in a wildfire-affected region of Canada. In addition, when a customer trades in any used device, Telus will plant a bonus tree. This promotion is available in select Telus and Koodo stores, online or via customer service reps.
On April 22, Telus launched limited-edition “Tree Totes”…
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Telus announced Tuesday it plans to establish its first Sovereign AI Factories in Rimouski, Que., and Kamloops, B.C., with the former facility starting operations this summer followed by expansion to the latter facility.
Originally announced in March, Telus’s Sovereign AI Factories are designed to be secure facilities providing Canadian businesses and researchers access to supercomputers and software needed to train AI and to help develop AI products, while keeping data safe within Canada’s borders.
“As the first North American service provider to become an official NVIDIA Cloud Partner, TELUS will deploy NVIDIA’s latest Hopper-…
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