MONTREAL – TELUS and the Quebec government have partnered on a $1.6 million training program and on the creation of 149 new jobs in the telco’s Quebec technical support team.
Nearly $405,000 of the training money will come from the provincial government’s Emploi-Québec, it was announced Thursday.
TELUS said it’s investing in superior quality technical support as the smartphone becomes increasingly popular. The wide array of phones and the diverse functions they offer call for advanced technical skills and specialized training for technicians to assist customers quickly and easily, TELUS said in a media release.
“By supporting TELUS in…
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TORONTO – TELUS on Thursday launching a business centre offering communications solutions to local firms at the Toronto Board of Trade.
Called the TELUS Business Centre, the facility includes work stations, thin-client computers, printing facilities, private meeting spaces, access to video and audio conferencing, GPS and visual voice mail.
Businesses can use the centre to extend partnerships, connect with colleagues in different cities and meet new clients.
“TELUS’ partnership with the Toronto Board of Trade was a natural fit as we both share the same goal – to help promote small business growth in Canada,” said Dan Golberg, vice-president,…
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MONTREAL – TELUS on Wednesday announced it was investing $33 million in an eco-friendly IT data centre in Laval. The facility will be an Uptime Institute Tier III certified Internet data centre that will be designed according to the Leadership in Energy and Environment Design (LEED) standard.
The centre will house extremely powerful computer services with redundant power, cooling and security systems.
TELUS currently operates eight data centres across Canada, which are connected to the company’s national Internet protocol (IP) network.
“Our customers, whether they serve the health, financial or transportation sector, rely on TELUS’ leading IT team to…
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TORONTO – While the recent advanced wireless spectrum auction has no immediate ratings’ impact, the outlook for the Canadian Wireless sector has been revised to stable from positive because of prospective changes in the business environment, Moody’s Investors Service said Wednesday.
"The auction is one milestone in a series of events that are expected to unfold over the next three-to-five years," says Moody’s vice-president Bill Wolfe.
In the near term, participation by new entrants is expected to increase competition. "The number of spectrum holders has increased in every region, and most now have at least one new entrant with…
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OTTAWA/GATINEAU – Tickets for the October 29th Telecom Laureate Awards Gala at the Canadian Museum of Civilization in Ottawa/Gatineau are now on sale.
The 2008 Telecom laureates who will be honoured are: Jim Balsillie (RIM); Mike Lazaridis (RIM); Carol Stephenson (Stentor, Lucent, Richard Ivey School of Business); David Golden (Telesat Canada); The late David Simmonds and his sons, Robert Simmonds, Gordon Simmonds and Donald Simmonds (Clearnet, Lenbrook Communications).
The 2008 Special Recognition Award winner is the Western government telephone companies and their successor companies for 100 years of service: Manitoba Telephone System (MTS Allstream) – Pierre Blouin, CEO; Alberta…
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RIMOUSKI – A strong majority of the members of the Syndicat des agents de maîtrise de Telus (SAMT) have voted to accept the Memorandum of Agreement reached with Telus management on July 4, 2008, as recommended by the negotiating committee.
The SAMT covers more than 500 people employed in professional and supervisory positions working in the Lower Saint Lawrence, the Gaspé, Montreal, Quebec, Sainte-Marie, Saint-Georges, Baie-Comeau and Sept-Iles regions.
"The new collective agreement accepted by Telus professionals and supervisors affirms our commitment to our team and to our clients, while reflecting the reality of today’s dynamic telecommunications environment," said…
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TORONTO – In seven years, newcomers to the wireless game in Canada will have about 8.2 million Canadian wireless subscribers (about 24% of the market), says a new report published Tuesday by Toronto’s Convergence Consulting Group.
And just about all of those subs will be tied to three big new wireless players, Globalive, Shaw Communications and Videotron.
At the end of 2015, those three companies “will each have a 7% share,” says the report.
Approximately 75% of new entrant subscribers will be consumer postpaid. Those customers currently comprise 53% of all Canadian wireless subscribers, but the company estimates that…
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OTTAWA – Wireless incumbents Rogers Communications and Telus have asked Industry Canada to hold a public proceeding into wireless newcomer Globalive’s Canuck bona fides.
Globalive, a Canadian VOIP operator and long-distance re-seller, backed by Egypt-based wireless supplier Orascom, bid over $440 million for wireless spectrum during the summer’s advanced wireless spectrum auction. But both Telus and Rogers say the new wireless company’s ownership structure violates the Canadian legislation which says telecom companies must be majority-owned by Canadians.
Last month, Telus requested Industry Canada hold an open public proceeding to review the eligibility of new holders of wireless spectrum to…
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VANCOUVER – The city of Vancouver has awarded Telus a contract to provide the city’s new IP telephony system and contact centre suite.
Through the $7 million deal, Telus will supply, install and support the Vancouver’s new IP telephony system and contact centre suite, which will in turn support 200 City sites including City Hall, the 311 contact centre, the Vancouver Police Department, the Vancouver Fire and Rescue Department, the Vancouver Board of Parks and Recreation and the Vancouver Public Library.
Telus’ contact centre solutions will route calls for the city of Vancouver’s new 311 contact centre, to be…
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TORONTO – A new multiplatform advertising deal between national telco Telus and Discovery channel will weave the telecom firm’s brand into all iterations of the specialty service’s newest series, Cash Cab.
Premiering today and Friday on Discovery HD, Cash Cab is modeled on the worldwide hit format of the same name where passengers/contestants in a specially designed taxi are offered the chance to win money by answering a series of trivia questions on the way to their destination.
Since the original series premiered in the U.K. in 2005, it has become an international hit. In June, Cash Cab (U.S.)…
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