Cable / Telecom News

Telus union raises outsourcing scare

VANCOUVER – The Telecommunications Workers Union held a press conference in Vancouver today decrying Telus' moves to outsource jobs overseas. Saying it's "alarmed at the ongoing loss of hundreds of Canadian jobs to the Philippines and other overseas locations," the union also tried to raise the anxiety level of Telus customers by adding it has "grave concerns about customer privacy issues based on the fact that workers outside Canadian jurisdiction are accessing customer records. On June 18, Telus shipped forty more Canadian jobs to Manila, says the union. "By year's end, 200 Filipino workers will be fielding calls from Telus...