Search Results for: telus

Cable / Telecom News

700 MHZ AUCTION: List of bidders stands at a dozen

OTTAWA – Industry Canada made public the list of fully qualified bidders on Friday and little has changed. Three applicants who entered the auction process, Birch Hill Equity, Vecima Networks and a numbered Alberta company headed by CCI Wireless CEO Amir Bigloo have withdrawn, leaving a dozen others, all well-known telecom industry players still in the game. They are: Bell Mobility, Bragg Communications (Eastlink), Feenix Wireless (Mobilicity founder John Bitove is leading this one), Globalive Wireless (whose CEO, Tony Lacavera, runs Wind), MTS, Novus Wireless, Rogers Communications, SaskTel, TBayTel, Telus, The Catalyst Capital Group (one of the original Mobilicity financiers), and… Continue Reading

Cable / Telecom News

Telecom complaints jump 26% in 2012-2013, but two companies fared better than others: CCTS report

OTTAWA – Wireless services once again topped the list of complaints made to Canada's Commissioner for Complaints for Telecommunications Services (CCTS) for the fifth straight year, according to its 2012-2013 Annual Report ‘When You Need Help’ released Wednesday. The CCTS handled 14,036 customer complaints in 2012-2013, well up from 10,678 in the previous year, which is not surprising as more and more Canadians ditch feature phones for rich smartphones. Wireless services complaints comprised 60.4% of all complaints, followed by 19.5% for Internet access, 16.4% for local telephone service and 3.7% for long distance. Continue Reading

Cable / Telecom News

Little difference in ‘Big Three’s’ performance, speed, reliability: independent report

BELLEVUE, WA – Canada’s ‘Big Three’ wireless providers all offer strong performance, fast data speeds, and outstanding coverage in the country’s three biggest markets, according to tests done by an independent mobile analytics firm. U.S.-based RootMetrics released its first set of reports on Canada's mobile experience on Tuesday, which share results from testing done last August in Vancouver, Montreal and Toronto on the performance of Bell, Rogers and Telus. According to 47,495 data, call and text tests designed to replicate real-world consumer behavior, Bell, Rogers and Telus showed strong and similar performances in each market.  Continue Reading

Radio / Television News

HEARING: Corus touts benefits of Teletoon et al transaction; others sound alarm

GATINEAU – Corus Entertainment was on the hot seat today, defending its proposed $400 million purchase of specialty services Teletoon, Historia and Series+ in front of the CRTC. The company is buying the assets from Bell Media as part of the latter’s requirement to divest assets resulting from its purchase of Astral. “We are here today to convince you that we are not only the best possible home for these assets but that our acquisition of these services is in the public interest. Allowing Corus to continue to grow will translate into more spending on Canadian programming and healthy competition… Continue Reading

Radio / Television News

Al Jazeera English launches on SaskTel

TORONTO – Al Jazeera English launched on SaskTel this week, making it available to over 97,000 SaskTel maxTV subscribers through channel 58. The international news channel, which launched in Canada in 2010, is now available through Telus, Bell TV, Rogers, Cogeco, Shaw Cable, Videotron, MTS Allstream and CCSA member cable systems.  Al Jazeera already reaches more than 250 million homes in over 130 countries around the world. “Subscribers to SaskTel maxTV service now have access to Al Jazeera English’s comprehensive offering of news, documentaries and programmes from over seventy bureaus worldwide,” said Kimeran Daley, head… Continue Reading

Cable / Telecom News

CRTC confirms tab contracts fall under new Wireless Code

OTTAWA – The CRTC cleared up confusion around how the new Wireless Code applies to wireless services with tab billing models (tab contracts) in response to queries from Rogers and Telus. Under a tab contract, the customer obtains a device at a reduced upfront cost and the amount of the device subsidy goes onto the customer’s “tab.” Thereafter, a percentage of the customer’s monthly bill is used to “pay down” their tab. In its response, the Commission also provided clarification on how the maximum early cancellation fee may be calculated for tab contracts, and what… Continue Reading

Radio / Television News

Alberta Flood Aid benefit concert raises over $2M

CALGARY – Alberta Flood Aid’s concert held last August at McMahon Stadium in Calgary raised nearly $2.2 million for flood recovery after the devastating southern Alberta floods of June 2013. Hosted by Brent Butt, the evening featured Canadian artists including Nickelback, Jann Arden, Randy Bachman, Tom Cochrane, Matthew Good, Colin James, Loverboy, Corb Lund, Johnny Reid, The Sadies, The Sheepdogs and Ian Tyson who donated their time and services to contribute to the effort. Telus funded the live, online broadcast of the concert for viewers across Canada free of charge. "We couldn't have hoped for a more perfect evening or a… Continue Reading

Cable / Telecom News

Telecom 2013 kicks off next week

TORONTO – Don’t miss Telecom 2013, the annual telecom showcase and forum for telecom, IT, and contact centre managers. Scheduled for October 29 – 30 at the Old Mill Toronto, the event offers a unique chance to meet and exchange with key industry suppliers and independent experts.  The event is organized by Neotelis and industry partners include Bell, Avaya, HP, Microsoft, Cisco, Genesys, Rogers, Telus, and many others. For registration and more information, click here Continue Reading

Radio / Television News

COMMENTARY: Industry must embrace feds a-la-carte push. It’s the only option

INDUSTRY MINISTER JAMES MOORE likely caused a number of folks in the Canadian subscription TV business to choke on their turkey this Thanksgiving weekend. In a few media interviews, Moore dropped a preview bomb of this Wednesday’s Throne Speech by saying the federal Conservative government will make it its business to micromanage sectors of the economy, beginning with dismantling the TV channel packaging practices of Canadian broadcasters and broadcast distribution undertakings. “We don’t think it’s right for Canadians to have to pay for bundled television channels that they don’t watch,” he told CTV’s Question Period in an interview broadcast Sunday… Continue Reading

Cable / Telecom News

Fix domestic wholesale roaming, Eastlink tells CRTC

OTTAWA – There is no working market for domestic wholesale roaming in Canada, which has led to sky-high rates that injure competition, says Halifax-based cable and wireless company Eastlink. Conversely, Bell Mobility argues new entrants have the choice of three providers, all of which are girding for roaming business. In comments to the CRTC’s investigation into domestic and international roaming, Eastlink says the incumbents’ wholesale domestic roaming rates are much higher than their retail rates and thus “are inherently commercially unreasonable.” It adds these rates “are a significant obstacle to new entrants’ ability to compete over… Continue Reading