Search Results for: telus

Cable / Telecom News

Telus seeking permission to charge customers 1.5% credit card processing fee

OTTAWA – Telus Communications is asking the CRTC to approve revisions to its general tariff, which would allow it to charge customers a 1.5% credit card processing fee. If approved, new and current Telus customers making a payment by credit card will be charged the fee. The company is proposing this change be effective as of Oct. 17, 2022. If the Commission is not able to issue a decision in time, Telus is requesting the effective date be set at three weeks after the Commission’s decision is released. In its application to revise its tariff, Telus notes in 2018, there was… Continue Reading

Cable / Telecom News

Telus investing $3M in Fort McMurray, $10M in St. Albert

FORT MCMURRAY and ST. ALBERT, Alta. — Telus announced today it is investing $3 million in Fort McMurray and $10 million in St. Albert this year as part of its $17-billion investment in operations, network infrastructure and spectrum across Alberta from now through 2026. In Fort McMurray, Telus’ investment is being used to continue to bring the company’s “blistering-fast 5G network speeds to the city,” according to a press release. In a separate release regarding Telus’ investment in St. Albert, the city’s mayor, Cathy Heron, said access to online resources at home, work or on the go “is becoming… Continue Reading

Cable / Telecom News

Telus launches national awards program for youth

VANCOUVER — Telus announced today the launch of the Friendly Future Makers Awards and is inviting Canadians to nominate inspiring youth who are creating long-lasting positive change in their communities. From now until Sept. 26, Canadians can nominate a Friendly Future Maker aged 13-19 at telus.com/YouthAwards. “Nominees will be entered to win one of six prize packs worth $7,000, which includes $5,000 for an RESP or to help fund their initiative, a $1,000 Telus gift card, and a $1,000 donation to the registered charity of their choice,” explains a press release. One winner will be chosen from each of six social… Continue Reading

Cable / Telecom News

Telus reports strongest Q2 on record for customer growth

VANCOUVER – Telus Corporation today released its second quarter 2022 results, reporting operating revenues increased 6.4% to $4.4 billion compared to the same quarter of 2021 and adjusted EBITDA increased 8.9% to $1.6 billion. The company’s mobile network revenue was reported to have increased by $97 million, or 6.4%, for Q2 2022 compared to Q2 2021, “due to growth in the mobile phones and connected device subscriber bases over the past 12 months, in addition to higher mobile phone ARPU,” a press release says. Mobile phone ARPU was reported to be $57.74 for Q2 2022, an increase of $1.18 or 2.1%… Continue Reading

Cable / Telecom News

Telus launches Telus Health MyCare Travel

VANCOUVER – With road trip season in full swing, Telus today launched exclusive, complimentary access to Telus Health MyCare Travel for Telus and Koodo customers with a US Easy Roam package or Canada-US plan. Telus Health MyCare Travel is available through the Telus Health MyCare app. It enables Telus and Koodo customers travelling in the US to connect to a team of US registered nurses over the phone, according to an email from a Telus spokesperson. Customers have 24/7 access to confidential triage services, information on navigating the US healthcare system and “Trusted medical advice for non-urgent health concerns and symptoms,”… Continue Reading

Cable / Telecom News

Telus announces $10M investment in Leduc, Alberta

LEDUC, Alta. – Telus announced today it is investing $10 million in Leduc this year as part of its $17 billion investment in operations and infrastructure in Alberta from now through 2026. “Earlier this year, TELUS announced it is using the power of its Smart Hub technology and award-winning 5G network to bring rural Canadians in B.C. and Alberta home Internet speeds up to 100 Mbps,” a press release says. “Residents in Leduc were among the first in the country to access these ultrafast home Internet speeds, which is up to four times faster than speeds currently available through a 4G… Continue Reading

Cable / Telecom News

Telus was Canada’s fastest mobile network in Q1-Q2 2022, says Ookla

SEATTLE – Telus was Canada’s fastest mobile network during the first two quarters of 2022, according to the Seattle-based broadband and mobile network testing company Ookla. Ookla gave Telus a speed score of 91.3 – which is faster than Bell (87.78), Rogers (69.94), Fido (67.57) and Videotron (55.71). The results are based on “703,540 user-initiated tests taken on the Speedtest iOS and Android mobile apps from all the major mobile carriers in Canada during the award period,” Ookla’s report explains. The results consider only carriers with at least 3% of the total test samples in the market for the award period. Ookla’s… Continue Reading

Cable / Telecom News

Koodo customers can now get Telus’ Stream+ bundle

TELUS FLANKER BRAND Koodo announced today its customers can now add the Stream+ bundle, announced by Telus in April, to their plan for $25 per month. Stream+ bundles together Netflix Premium, Apple TV+ and discovery+. “Whether you’re a fan of Stranger Things on Netflix, Severance on Apple TV+ or Shark Week on discovery+, your household can now watch from numerous devices simultaneously, and combine your bundle with your existing Koodo plan so you can stay caught up on your favourite shows at home or on the go,” reads an emailed press announcement. For more information, please click here. Continue Reading

Cable / Telecom News

Telus announces PureFibre Ultimate Gamer bundle

VANCOUVER — Telus today launched its new PureFibre Ultimate Gamer Internet bundle, starting at $120 per month for the first two years, which includes a two-year Priority membership subscription to Nvidia’s GeForce Now cloud gaming service. Telus customers in B.C. and Alberta can sign up for the new PureFibre Ultimate Gamer bundle starting today. “Backed by Telus’ world-leading PureFibre network, its symmetrical upload and download speeds, and our latest-gen Wi-Fi-6 and Wi-Fi Plus services, users experience low latency and a seamless online gaming experience, unmatched by any other provider,” said Amit Nag, vice-president of entertainment and education services at Telus, in… Continue Reading

Cable / Telecom News

Telus Agriculture expands scope to include consumer goods

VANCOUVER — Telus Agriculture is now Telus Agriculture and Consumer Goods. “Telus is broadening its business strategy to deliver data insights and a wide range of integrated digital solutions to customers beyond the agricultural sector, and changing the name of its agriculture unit to Telus Agriculture & Consumer Goods as a signal of its commitment,” explains a Telus press release today. Having grown its assets and capabilities since launching two years ago, the rebranded business unit is “well positioned to connect participants across the entire value chain, from seed growers to food and consumer goods retailers, and enable them to make… Continue Reading