Will rule on the tariff application within 45 business days
OTTAWA – The CRTC has informed Telus it will not approve the telecom’s request for permission to charge customers a 1.5% credit card processing fee on an interim basis due to the “many” interventions it has received in opposition of the request.
In a letter dated Aug. 15, the CRTC said it will make a decision on Telus’ application to change its general tariff to include the added charge within 45 business days of receipt of the filing.
Telus submitted its application on Aug. 8. Since then, over 2,500 interventions on…
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BURNABY, NEW WESTMINSTER, RICHMOND, SURREY and VANCOUVER — Telus announced last Friday several investments it is making in B.C. cities as part of its previously announced $17.5-billion investment in infrastructure, operations and spectrum across the province of British Columbia through 2026.
Telus is investing $40 million in Burnaby, $13 million in New Westminster, $4 million in Richmond, $33 million in Surrey and $105 million in Vancouver.
All of the press releases for these announcements say the investments “will connect more local homes and businesses to the PureFibre network and expand access to Telus’ 5G network.”
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Rogers wins for upload speed experience, Bell wins for download speed experience
LONDON, U.K. – Opensignal, a U.K.-based mobile analytics company has released two new reports on mobile experience in Canada – its Mobile Network Experience Report and its 5G Experience Report, both authored by technical analyst Hardik Khatri and based on data collected from April 1 to June 29, 2022.
Telus has the most consistent mobile network experience in the country, according to the Mobile Network Experience Report, which provides an analysis of the overall experience of Opensignal users across all network technologies for the three national carriers.
The analytics…
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TELUS ANNOUNCED TODAY it is investing $9 million in Lloydminster and Stony Plain, Alberta and $27 million in Whistler, Squamish and Prince George, British Columbia in 2022.
In Alberta, the company is investing $3 million in Lloydminster and $6 million in Stony Plain. These investments are part of a previously announced $17-billion investment Telus is making in operations, infrastructure and spectrum in Alberta now through 2026. (For Telus’ press release on its Lloydminster announcement, please click here, and for its Stony Plain announcement, please click here.)
In British Columbia, Telus is investing $8 million in Whistler and Squamish and…
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OTTAWA – Telus Communications is asking the CRTC to approve revisions to its general tariff, which would allow it to charge customers a 1.5% credit card processing fee.
If approved, new and current Telus customers making a payment by credit card will be charged the fee. The company is proposing this change be effective as of Oct. 17, 2022. If the Commission is not able to issue a decision in time, Telus is requesting the effective date be set at three weeks after the Commission’s decision is released.
In its application to revise its tariff, Telus notes in 2018, there was…
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FORT MCMURRAY and ST. ALBERT, Alta. — Telus announced today it is investing $3 million in Fort McMurray and $10 million in St. Albert this year as part of its $17-billion investment in operations, network infrastructure and spectrum across Alberta from now through 2026.
In Fort McMurray, Telus’ investment is being used to continue to bring the company’s “blistering-fast 5G network speeds to the city,” according to a press release.
In a separate release regarding Telus’ investment in St. Albert, the city’s mayor, Cathy Heron, said access to online resources at home, work or on the go “is becoming…
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VANCOUVER — Telus announced today the launch of the Friendly Future Makers Awards and is inviting Canadians to nominate inspiring youth who are creating long-lasting positive change in their communities.
From now until Sept. 26, Canadians can nominate a Friendly Future Maker aged 13-19 at telus.com/YouthAwards.
“Nominees will be entered to win one of six prize packs worth $7,000, which includes $5,000 for an RESP or to help fund their initiative, a $1,000 Telus gift card, and a $1,000 donation to the registered charity of their choice,” explains a press release.
One winner will be chosen from each of six social…
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VANCOUVER – Telus Corporation today released its second quarter 2022 results, reporting operating revenues increased 6.4% to $4.4 billion compared to the same quarter of 2021 and adjusted EBITDA increased 8.9% to $1.6 billion.
The company’s mobile network revenue was reported to have increased by $97 million, or 6.4%, for Q2 2022 compared to Q2 2021, “due to growth in the mobile phones and connected device subscriber bases over the past 12 months, in addition to higher mobile phone ARPU,” a press release says.
Mobile phone ARPU was reported to be $57.74 for Q2 2022, an increase of $1.18 or 2.1%…
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VANCOUVER – With road trip season in full swing, Telus today launched exclusive, complimentary access to Telus Health MyCare Travel for Telus and Koodo customers with a US Easy Roam package or Canada-US plan.
Telus Health MyCare Travel is available through the Telus Health MyCare app. It enables Telus and Koodo customers travelling in the US to connect to a team of US registered nurses over the phone, according to an email from a Telus spokesperson.
Customers have 24/7 access to confidential triage services, information on navigating the US healthcare system and “Trusted medical advice for non-urgent health concerns and symptoms,”…
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LEDUC, Alta. – Telus announced today it is investing $10 million in Leduc this year as part of its $17 billion investment in operations and infrastructure in Alberta from now through 2026.
“Earlier this year, TELUS announced it is using the power of its Smart Hub technology and award-winning 5G network to bring rural Canadians in B.C. and Alberta home Internet speeds up to 100 Mbps,” a press release says.
“Residents in Leduc were among the first in the country to access these ultrafast home Internet speeds, which is up to four times faster than speeds currently available through a 4G…
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