Search Results for: telus

Cable / Telecom News

Bell, Rogers, Telus register to lobby SaskTel officials

REGINA – Bell, Rogers and Telus have reportedly registered to lobby SaskTel, something which came to light just days after a privatization bill was passed that allows the provincial government to sell up to 49% of the Crown corporation. That law, known as Bill 40, received Royal Assent late last week.  According to a Regina Leader-Post report, representatives of the Big Three are listed on Saskatchewan’s lobbyist registry.  The report quotes SaskTel as saying that the activity regarding the company is “in reference to day to day wholesale negotiations for each other’s services and this relationship has been occurring for… Continue Reading

Cable / Telecom News

Courteous, knowledgeable service reps delight wireless customers: J.D. Power study

TORONTO – Bell’s Virgin Mobile ranks highest in wireless customer satisfaction, followed closely by Telus’ Koodo Mobile and Videotron, says an annual study by J.D. Power & Associates released Thursday. According to the J.D. Power 2017 Canadian Wireless Customer Care Study, customers who are delighted with their wireless carrier experience cite high rates of behaviours that demonstrate courtesy, concern and knowledge.  Delighted customers also have much higher levels of loyalty and advocacy. The study measured wireless customers’ perceptions of their carrier’s performance and is based on an online survey of more than 5,500 wireless customers in September-October 2016 and March 2017.  Satisfaction… Continue Reading

Cable / Telecom News

New Android-powered BlackBerry arrives in Canada next month

TORONTO – BlackBerry’s new Android smartphone, the BlackBerry KEYone, will be available in Canada next month at Bell, Bell MTS, Rogers, SaskTel and Telus Business. BlackBerry’s global smartphone licensing partner TCL Communication said Thursday that the new device sports a sleek aluminum frame and soft grip textured back, a Smart Keyboard with customizable shortcuts and touch navigation, extended battery life, and a 12MP rear camera and an 8MP front camera. The BlackBerry KEYone will start at $199 CAD on a two year term.  Ahead of its May 31st official on-sale date, the device will be available for… Continue Reading

Cable / Telecom News

Telus connects Jewish General Hospital to free Wi-Fi

MONTREAL – The Jewish General Hospital (JGH) and Telus today announced the successful implementation of a new telecommunications network to improve wireless reception in the hospital. Thanks to a $1 million investment by Telus, healthcare professionals, patients and visitors now have access to free Wi-Fi service in several key locations, such as major entrances, waiting rooms and food-service areas, reads the press release. "We are delighted to provide this new service to patients, visitors and the entire staff, thanks to fast, reliable and free access to Wi-Fi in clearly identified areas," says Bob Lapointe, director of information resources for the… Continue Reading

Cable / Telecom News, Radio / Television News

BCE Q1 profits sag under weight of MTS deal, waning TV subscribers; new OTT TV product coming soon

MONTREAL – The acquisition of MTS combined with slowing television and Internet subscribers helped to pull down first quarter profits by 4.4%, BCE said Wednesday. Net earnings fell to $725 million in Q1 while net earnings attributable to common shareholders dropped 4.0% to $679 million due to higher severance, acquisition and other costs and an increased average number of BCE common shares outstanding, both due to the acquisition of MTS. Excluding severance, acquisition and other costs, net losses or gains on investments, impairment charges and early debt redemption costs, adjusted net earnings increased 3.3% to $758 million. Operating revenue was up… Continue Reading

Cable / Telecom News, Radio / Television News

Telus launches new contract free, location free (within the footprint), skinny TV service

$20/month Pik TV aimed at cord-nevers VANCOUVER – Telus has soft-launched a new, live, subscription television service to seven communities in British Columbia and Alberta. Called Pik TV, it provides live TV and on demand content, as well an interface to popular streaming services like Netflix and YouTube, without a contract, starting at $20/month. The new service offers a slimmed-down feature set from Optik TV, giving customers more choice to design an entertainment experience around how they want to watch. It runs on smartphones, tablets and an Android TV powered box the company is distributing. The news was… Continue Reading

Radio / Television News

TV Advertising: “I’ve heard a lot of reasons why things can’t change. It’s all bullshit.”

TORONTO – Irwin Gotlieb’s company is in charge of a third of the world’s advertising budget and he came to Toronto last week to tell Canada’s broadcasters to get on with addressable advertising, measure better, and work co-operatively, or his company will soon be spending its clients’ money elsewhere. In an appearance at the Future of TV Ads Conference Thursday at Steam Whistle Brewery and in an interview with Cartt.ca, the global chairman of Group M implored Canadian broadcasters – especially those with TV distribution arms as well – to follow the lead of much of the rest of the… Continue Reading

Cable / Telecom News

Telus brings C-RAN wireless technology to Quebec; connects Old Port of Montréal

MONTREAL – Telus has signed a 20-year partnership with the Old Port of Montréal Corporation (OPMC) to equip the historic site with the latest next-generation wireless technology, including a new free WiFi zone. Telus will also deploy a C-RAN (Centralized Radio Access Network) technology that will maximize the performance of its LTE-A (Long Term Evolution-Advanced) wireless network throughout the Old Port site. This new technology will enable the company to intelligently allocate radio capacity where it is most needed in the network, providing increased coverage even in crowded urban areas and during special events, reads the news release. As a… Continue Reading

Cable / Telecom News, Radio / Television News

Natale stresses culture as key, just a few hours into his new gig

TORONTO – While Joe Natale plans to spend Thursday with some of Rogers Cable’s technicians, and then visiting stores and call centres in the days after that “to see what it’s like to be our customer”, the new RCI CEO stressed yesterday that success begins by building the right corporate culture. Speaking to the board, shareholders and employees during the company’s annual general meeting held in the Velma Rogers Graham Theatre at the company’s Toronto headquarters just hours into the start of his tenure, Natale stressed he has “an overarching belief that everything starts and ends with culture. It’s the… Continue Reading

Cable / Telecom News

Beanfield snaps up over 9,000 Toronto condo units from Telus

TORONTO – Beanfield Metroconnect has moved in to the Concord CityPlace condominiums in downtown Toronto, taking over residents’ Internet and home phone services from Telus. CityPlace is a 44-acre site consisting of 24 condo buildings with approximately 9,200 units.  The Toronto-based independent telco said Wednesday that the process of replacing the existing infrastructure with its new fibre is underway, with full roll-out to all condo buildings scheduled to be completed by the end of the summer. The Beanfield fibre-optic network will be delivered to each individual suite. “We are thrilled to be able to offer our services to the residents of… Continue Reading