Search Results for: telus

Cable / Telecom News

Telus to trial edge computing with MobiledgeX

VANCOUVER – Telus will trial mobile edge computing after teaming up with San Francisco-based MobiledgeX Inc. Third parties like mobile apps developers, consumer device makers and IoT hardware manufacturers will be able to test new innovations that take advantage of end-to-end low latency. Ecosystem players with use cases that bring demanding performance and data governance requirements, like Industry 4.0, immersive augmented reality and multiplayer mobile gaming, may start working with MobiledgeX now to begin planning for trial participation and future use of the edge, enabled by MobiledgeX’s global network of participating operators. Telus will pilot MobiledgeX Edge-Cloud R1.0, which aggregates processors… Continue Reading

Cable / Telecom News

Wireless Review: Competition Bureau wants CRTC to reconsider and force cellcos to give more data

Needs local data for a proper analysis OTTAWA – It’s rare for a bureaucratic back-and-forth to be quite so public, but with so much at stake, the Commissioner for Competition doesn’t want to take no for an answer when it comes to the granular market data he wants from Canadian wireless companies. As part of its submission to the CRTC’s review of mobile wireless services, the Competition Bureau wants to do a detailed study on what happened in regions and cities (not just in provinces and nationally) when new wireless competitors to the Big Three (Rogers, Bell and Telus) were introduced…. Continue Reading

Cable / Telecom News

Ericsson adds new AI hub in Montreal

MONTREAL — An announcement of new jobs that won't even fill a school bus isn't usually enough to warrant a visit from the federal industry minister, but 30 new jobs in artificial intelligence at a global high-tech company working on the latest wireless technology prompted excitement from the man who has science and innovation literally in his title, so Navdeep Bains paid a visit to Ericsson's new Montreal home on Thursday. The wireless giant announced it is building what it calls a "Global Artificial Intelligence Accelerator innovation hub" based out of Montreal, which will work with similar teams around the… Continue Reading

Cable / Telecom News

Telecom Act trumps provincial laws, says Quebec Court

MONTREAL – In a ruling handed down earlier this month, The Court of Quebec ruled the federal Telecommunications Act not only has precedence over the provincial Consumer Protection Act but also that the sections of the provincial law that deal with contractual issues in telecommunications are null and void. Investigators with Quebec’s Consumer Protection Agency (in French, the Office de la protection du consommateur, or OPC) originally found that contracts from telecommunications providers contravened sections of the CPA (in French, the Loi sur la protection du consommateur, or LPC), enacted in 2009. Infractions were deemed to… Continue Reading

Cable / Telecom News

UPDATED: Telus, Rogers, Bell throw support behind flood relief efforts

MONTREAL – The company's Big Three wireless companies are offering a helping hand to Canadians impacted by the spring floods in Quebec, Ontario, Manitoba and New Brunswick. Telus said that it is providing $50,000 in funding and in-kind support, including cash donations for local flood relief as well as food and items such as chargers and comfort kits for those in the hardest hit areas.  Its employees are also pitching in by helping to fill and deliver sandbags to homes in vulnerable zones in Ottawa and Pierrefonds-Roxboro in the Greater Montreal Area, and by participating in local clean-up activities in the region of La Beauce. In addition: – the Telus… Continue Reading

Cable / Telecom News

Telus appeals CRTC’s interim wholesale decision to Federal Court

OTTAWA – Back in 2015, the CRTC concluded a review of telecommunications wholesale wireline services. In that decision the Commission set a speed threshold for aggregated wholesale services of 100 Mbps. In November 2018, the Canadian Network Operators Consortium  (CNOC) filed an application to review and vary the 2015 decision. Amongst others, CNOC sought, the removal of the Speed Cap on aggregated wholesale services on an expedited basis. On March 20, 2019, the CRTC granted that interim relief while it continued to examine the file in front of it. As said Chris Seidl, Executive Director, Telecommunications, in… Continue Reading

Cable / Telecom News

Internet code of conduct: A decent idea that needs work, say ISPs

GATINEAU – After hearing from a range of Canadians via Facebook in February and March (some who had cogent complaints and arguments, some who, um, did not…), the CRTC this week gathered up final written submissions on its new proposed Internet code of conduct for providers of retail fixed internet services. Canadian carriers generally support such a code, or at least the idea of one, which would “enhance the transparency of Internet contracts, help consumers, regardless of who their Internet provider is, to better understand their rights and responsibilities under these contracts and enable them to… Continue Reading

Cable / Telecom News

Another chapter in Iristel vs. Telus stayed by court

TORONTO – In a ruling issued Tuesday, April 23,2019, the Ontario Superior Court decided to stay a case brought by Iristel/Ice Wireless against Telus which relates to a dispute between the two companies over failed calls to the North. This is the latest development between the two telcos who have each blamed the other for hundreds of phone calls to northern Canada failing to get through. While the CRTC issued its interim ruling in November, making sure calls went through properly, it still must determine whether the traffic at issue is wrongly stimulated by Iristel as Telus claims… Continue Reading

Cable / Telecom News

Telus makes technology, devices inclusive for Canadians with disabilities

VANCOUVER – Telus is helping customers with disabilities to connect with customized technology and devices. Assistive Tech for Good is a partnership between Telus and Neil Squire Society.  Currently available in British Columbia and Alberta, the program offers Canadians with disabilities specialized support in selecting the right assistive technology based on their diverse needs, plus assistance with selecting a compatible smartphone or tablet, and free set-up and training needed to independently control their mobile device. “At Telus, we understand that technology is the great equalizer, but only if we all have access to it equally,” said… Continue Reading

Cable / Telecom News

Public Mobile rides into malls

TORONTO – Telus has rolled out the first wave of kiosks for Public Mobile, marking the brand’s entry into the retail space. Inspired by the commuter bike design, the new kiosks are available now at CF Galeries D’Anjou (Montreal), Edmonton City Centre (Edmonton), Marlborough Mall (Calgary) and CF Richmond Centre (Richmond).  Ten additional kiosks are slated to roll out later this year. The Public Mobile kiosks sell SIM cards and payment vouchers that allow customers to add money to their accounts, though all customer support will continue to be offered online.  Customers may also take the kiosk for a spin, which simultaneously charges… Continue Reading