Internet code of conduct: A decent idea that needs work, say ISPs

GATINEAU – After hearing from a range of Canadians via Facebook in February and March (some who had cogent complaints and arguments, some who, um, did not…), the CRTC this week gathered up final written submissions on its new proposed Internet code of conduct for providers of retail fixed internet services.Canadian carriers generally support such a code, or at least the idea of one, which would “enhance the transparency of Internet contracts, help consumers, regardless of who their Internet provider is, to better understand their rights and responsibilities under these contracts and enable them to participate in the competitive market...