MONTREAL — As students in Quebec are about to start gradually returning to class, Telus announced today it is providing distance-learning support to students in the province by offering access to up to 15,000 free data plans through an agreement with the Quebec ministry of education.
This initiative will support continued learning by providing families with LTE access until the end of June, says the news release.
“This public-health crisis allows us to highlight both the indispensable role played by our networks and our desire to maintain connections so that everyone can stay virtually connected with their friends and family,…
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VANCOUVER — Telus is now offering next-generation, broadband push-to-talk (PTT) service on its wireless network for its business and government customers, thanks to a partnership with California-based ESChat, a provider of secure PTT technology for LTE communications.
According to a news release from ESChat on Tuesday, the companies first completed a commercial contract in May 2019 and have been in soft-launch with a number of customers since late 2018. After testing new features and adding customers over the past year, carrier integration has been completed and the ESChat solution is now commercially available for Telus business and government customers,…
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MONTREAL and TORONTO — To thank frontline healthcare workers in Quebec and Ontario, Telus announced Monday it is crediting monthly rate plan charges for two months for healthcare workers at select hospitals which have been significantly impacted by Covid-19 across the two provinces. The two-month credit will be available to eligible Telus and Koodo customers.
“One of the many heartbreaking impacts of this pandemic is that many doctors, nurses and healthcare workers are isolating themselves to avoid risking the health of their families and their community. We want these heroes to know that our Telus team is extremely grateful for…
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JD Power survey says 91% of Canadians say service meets speed needs
TORONTO – Canada’s wireless networks are continuing to meet most customers’ expectations according to the J.D. Power 2020 Canada Wireless Network Quality Study, released this week.
“In our current state of self-isolation, telecommuting and an exponential rise in the use of streaming service —from video conferencing to movies—are stretching network infrastructures to unprecedented levels,” said Adrian Chung, director of the technology, media and telecom practice at J.D. Power Canada, in a press release. “Many consumers are able to take advantage of home Wi-Fi for now but the demand for…
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VANCOUVER – The Telus Friendly Future Foundation today announced a $250,000 donation to support a number of community healthcare leaders with their Covid-19 response for homeless and marginalized Canadians.
“The funding will bolster efforts to provide a multitude of services, including Covid-19 assessments; triage service at temporary isolation shelters; and personal protective equipment and cleaning supplies to ensure a clean and safe environment for patients and clinicians,” says the press release.
This $250,000 donation is the latest contribution by Telus Friendly Future Foundation in response to the Covid-19 crisis. Recently the foundation announced a $10 million commitment to help urgently…
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VANCOUVER – This week, Telus Health announced it has expanded its Home Health Monitoring (HHM) solution in British Columbia so nurses and other healthcare providers there can digitally monitor more patients remotely while they recover from Covid-19.
Launched in partnership with the B.C. Ministry of Health and local health authorities, the digital health dashboard enables healthcare providers to track symptoms and provide medical help for more patients as they recover outside of hospitals and in their own homes.
Through any mobile device, the program sends daily prompts to the patient to report things like their temperature, physical symptoms and overall health…
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QUEBEC CITY, MONTREAL, OTTAWA, TORONTO, VANCOUVER, VICTORIA and KELOWNA — Telus announced Tuesday several of its community boards across the country are donating additional funding to local charities to support organizations responding to the Covid-19 pandemic. Last week, Telus said it was committing $1 million in donations in 2020 to charities in Calgary and Edmonton.
Today, Telus announced it is providing $1 million immediately in grants to grassroots charities in Quebec City, Montreal, Ottawa, Toronto, Vancouver, Victoria and the Okanagan region of B.C., with a commitment to provide another $2.4 million in…
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VANCOUVER – Telus announced Monday it is giving over 10,000 free mobile devices and $0 rate plans to hundreds of organizations across the country to help Canadians in vulnerable communities or isolated in hospitals stay connected through the Covid-19 crisis.
The devices are letting hospitalized Covid-19 patients virtually connect with loved ones, for example, as well as providing a needed lifeline for isolated seniors, low-income families, homeless, and at-risk individuals so they can see and speak to to families, health practitioners and social support services.
Telus has already donated more than 6,000 mobile devices paired with $0 rate plans including unlimited…
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GENEVA — The World Health Organization (WHO) and the International Telecommunication Union (ITU), with support from the United Nations Children’s Fund (UNICEF), are calling on global telecommunication companies to join their initiative to use information technology to defeat Covid-19.
In a news release issued Monday, the WHO and ITU say they are ready to work with telecom companies to text people directly on their mobile phones with vital health messaging to help protect them from Covid-19. The text messages will reach billions of people that aren’t able to connect to the Internet for information, explains the release.
This initiative builds…
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By Ahmad Hathout
THE CANADIAN NETWORK OPERATORS Consortium (CNOC) is facing fresh denials from some incumbents to a request by the organization to lift certain network restrictions during the Covid-19 crisis.
The three-part ask from CNOC, which represents smaller third party internet access operators that rent part of the network of the larger providers, includes a lifting of capacity restraints free-of-charge, expedited network augmentations through more physical interconnections, and wholesale payment term flexibility of 60 additional days to help support customers who are unable to pay on time.
The letter was sent over the course of the past couple of weeks to…
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