Wireless issues top the list with largest share of complaints
By Ahmad Hathout
OTTAWA – A watchdog that fields telecommunications complaints said in a report released today that Canadian complaints about their services have dropped 25% compared to the same period last year, with wireless taking the top spot for issues and with some trending issues that one advocate said are “disturbing.”
All telecommunications services recorded by the Commission for Complaints for Telecom-Television Services reported declines in complaints for the 2021-2022 year compared to the previous 2020-2021 period. The CCTS said it resolved 88% of complaints, often within 30 days.
Wireless topped issues…
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CALGARY — Shaw Communications today released its financial results for its fourth quarter and fiscal year that ended August 31, 2022, reporting a 1.5% year-over-year (y-o-y) decline in quarterly revenue to $1.36 billion and a 1.1% y-o-y decrease in full-year revenue to $5.45 billion.
Shaw’s adjusted EBITDA increased by 1.6% to $624 million in Q4 2022 and by 1.4% to $2.53 billion in fiscal 2022, when compared to the same periods of fiscal 2021.
Funds flow from operations declined 5.3% to $487 million in the fourth quarter of 2022 and fell 11.4% to $1.99 billion…
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OTTAWA — The Community Radio Fund of Canada (CRFC) announced today the election of three new members to its board of directors — Melissa McAvoy, Shane O’Neill and Sandra Hines.
All three were elected to two-year terms by CRFC members at the organization’s annual general meeting held on Nov. 22.
McAvoy is chief financial officer at Pacific Tubulars Ltd., a position she has held since 2019, overseeing the accounting, business support, financial planning and analysis, treasury, investor relations, internal audit and tax functions within the company, a press release says. She was previously chief financial…
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By Connie Thiessen
Corus Entertainment has announced that Daniel Eves, SVP, Networks will be stepping down next month.
Eves has been with Corus since 2016, starting as senior vice president of specialty networks, overseeing the network’s cable portfolio. He’d been in his current role since 2019, helping launch Corus’ STACKTV video streaming package. He had previously served as vice president of content, specialty brands and digital, for Shaw Communications and prior to that, vice president of strategic programming, specialty, at Canwest.
“There are few executives who have programmed as many different networks as Daniel – from scripted to lifestyle, from factual to kids,…
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By Ken Kelley
The president of Bell subsidiary Northwestel said Tuesday that the company is aiming to increase its fiber in the north over the next 12 months, which would improve access to at least the minimum speed objective to an increasing percentage of households in the region.
On the second day of the Canadian Telecom Summit, Northwestel President Curtis Shaw noted that as recently as 2016, not one northern household met the CRTC’s universal service objective of 50 Mbps download with unlimited data. Today, he said more than 22,000 northern homes — over 80% of households — not only have…
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Company believes they will capture those customers with their own offering
OTTAWA — The Competition Tribunal heard evidence today that while Quebecor subsidiary Videotron had the opportunity to purchase Shaw Mobile along with Freedom Mobile, they turned it down because they believe they will be able to capture those customers on their own.
Jean-François Lescadres, Videotron’s vice-president of finances answered questions today before the tribunal, which is currently hearing evidence on an application made by the Commissioner of Competition to block the proposed merger of Rogers Communications and Shaw Communications.
Because of concerns about the impact of the deal…
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OTTAWA — A lawyer for Rogers Communications today pushed back on the testimony of Dr. Nathan Miller, a professor at Georgetown University who compiled a report for the Commissioner of Competition supporting his opposition of the merger of Rogers and Shaw Communications and the proposed remedy that would see Quebecor subsidiary Videotron acquire Shaw’s Freedom Mobile.
Miller yesterday referred to the remedy as “inadequate” and claimed the divestiture would mean less incentive for the new owner to invest in Freedom. As he reiterated today, he is “skeptical” a divested Freedom would be profitable.
When questioned by Rogers’ lawyer Crawford Smith,…
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OTTAWA – The remedy Rogers Communications and Shaw Communications offered in an attempt to gain the necessary regulatory approvals for their proposed merger is “inadequate”, according to Dr. Nathan Miller, a professor at Georgetown University who was asked to put together a report on the matter for the Competition Bureau.
Miller spoke today about his report at the Competition Tribunal hearing into the bureau’s application to block the merger.
The remedy he referred to is the sale of Shaw’s Freedom Mobile to Quebecor subsidiary Videotron to address concerns about the impact of the merger on wireless competition in Canada.
Miller argued the…
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CALGARY — Shaw Communications announced today the launch of Disney+ on Shaw TV and Shaw Stream.
With the launch, Shaw’s Fibre+ Internet customers can “watch classic and original shows and movies available from Disney’s six premium brands — including Disney, Pixar, Marvel, Star Wars, National Geographic and Star — through one integrated in-home platform,” says a press release.
“With the integration of Disney+ into Shaw’s robust content lineup, it’s now easier than ever for Shaw TV and Shaw Stream customers to watch the Disney classics they already know and love, as well as discover new originals, movies, mini-series, documentaries and…
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OTTAWA – Documents newly made public today at the Competition Tribunal’s hearing into the Competition Bureau’s application to block the proposed merger of Rogers Communications and Shaw Communications reveals Telus’ strategy to stop and delay the deal.
The document, prepared for Telus’ board on the company’s second quarter of 2022, says Telus continued to execute its “top-of-house strategy” where its executive leadership team met “with political leaders to kill, shape and slow the deal.”
Additionally, the document notes that during the quarter, “NDP leader, Jagmeet Singh, repeatedly asked PM Trudeau during Question Period to block the merger, using TELUS talking points”…
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