CALGARY – On Monday, Shaw Communications released the dates and locations for customer consultation sessions to share thoughts on Internet usage allowances and billing.
"Last week, we said that we wanted to hear directly from our own customers before we introduce any kind of program on usage-based charges. Today we’re announcing the dates and locations for these meetings," said Peter Bissonnette, President of Shaw Communications. "We’ve been very pleased by some of the reaction we’ve seen to last week’s announcement. We want to explore all of the alternatives and we’re already seeing some constructive and interesting suggestions from customers…
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OTTAWA – National media folks have written this morning that “big telco” rose up to defend itself yesterday in front of the Standing Committee on Industry, Science and Technology which met again Thursday to discuss wholesale usage-based billing.
We listened in – and to be honest took few notes. There was nothing said by the likes of MTS Allstream, CAIP, OpenMedia, Bell and Shaw that we have not heard many, many times already – be it over the past number of days, or dating back months to prior CRTC hearings.
(And we still believe UBB has now become a poisonous…
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NOT LONG AGO I ASKED A CRTC senior policy advisor I know how work was going. It was one of those just-making-conversation questions we all ask, but I was a little surprised at his response:
“Livin’ the dream,” he excitedly told me. Now, I’m not sure my facial expression betrayed my wonder at that statement and I don’t remember what I said next, but he continued to add that he found it exciting, interesting and fun to debate and then help craft what would become the “law of the land.”
Upon reflection, it shouldn’t have come as such a shock –…
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CALGARY – Shaw Communications said today that thanks to the national backlash over the concept of usage-based billing, it is asking customers to participate in consultation sessions to share their thoughts on how the big ISP should handle Internet usage allowances and billing.
That’s despite the fact the whole UBB furor has little to do with Shaw as it has just a single third party ISPs riding on its network and hadn’t yet begun charging retail customers for exceeding the gigabit download thresholds the company had set (“High Speed” has a 60 GB file transfer limit, “Extreme” has a 100…
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GATINEAU – The winds of criticism were blowing Pelmorex Communications’ way during the first day of its licence renewal hearing in Gatineau on Tuesday as CRTC chair Konrad von Finckenstein and Pelmorex senior VP of regulatory and strategic affairs Paul Temple sparred over aspects of the company’s licence renewal application.
In addition to asking for a seven-year licence renewal, Pelmorex is requesting an extension to the 2009 mandatory order on 9(1)(h) that would keep the Weather Network and MétéoMédia on basic carriage until 2018. The company says that it needs the extension to help offset the costs of operating…
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GATINEAU – After a week of vitriol, legitimate consumer anger and utter political silliness, the CRTC today officially opened up a new review into wholesale broadband usage based billing
“The great concern expressed by Canadians over this issue is telling of how much the Internet has become an integral part of their lives,” said Konrad von Finckenstein, chairman of the CRTC, in a press release.
“Our approach is based on two fundamental principles: as a general rule, ordinary consumers served by Small ISPs should not have to fund the bandwidth used by the heaviest residential Internet consumers; and it is in…
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VANCOUVER – A class action lawsuit filed has been filed in the Federal Court of Canada against Shaw Cablesystems alleging the company does not properly disclose the interest it charges on overdue accounts.
The suit was filed January 31, 2011 by the law firm of Poyner Baxter of North Vancouver (which also issued the press release), alleging a violation of the federal Interest Act. Such a suit is typically brought in the name of one or more individuals as "representative of a class," and, if successful, would apply to all charges imposed by Shaw on overdue accounts during the past…
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HOW DID A CRTC DECISION on usage-based billing that affects so few total Canadians become a national story and potentially an election issue?
It’s your fault, big ISPs.
According to recent research, most customers of the large Canadian ISPs were not even aware their Internet packages were subject to bandwidth caps and extra billing if they went over those limits. They didn’t know they were capped and sure didn’t know how much extra it could cost.
In short, the big ISPs were and are doing a poor job letting their customers know their limits and what they mean. People aren’t…
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GATINEAU – Tuesday afternoon, BCE president and CEO George Cope (who looked a little grey as he fought through a bad cold) was unequivocal when it came to MPEG-4 video compression technology: Without benefits money, the company won’t do that upgrade.
Ever.
Bell’s proposed benefits package proposes an MPEG-4 conversion for Bell Satellite TV that would then see it able to carry all local OTA TV stations which are eligible for the local programming improvement fund (LPIF is a fund created by the CRTC in 2009 to assist small local TV broadcasters). Those local ‘casters have long complained that the fact…
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GATINEAU – While producers and others argued how and where the $220-million BCE/CTV benefits package should be spent, the two largest carriers without broadcast or specialty TV divisions warned the CRTC that something must be done to rein in the power a combined BCE/CTV will have.
While the Commission has long prohibited content exclusives on the TV side (CTV has to make Comedy Network available to all carriers and can’t sign an exclusive with any one or two), our exploding media world has all experimenting, looking for new business models and lines of revenue on new, unregulated, platforms.
Part of that…
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