CALGARY — Shaw Communications announced Wednesday it will reorganize its customer service operations over the next 11 months, a move affecting 1,600 employees at its Calgary, Edmonton and Kelowna customer contact centres, which are scheduled to close in the next year.
Shaw’s customer care operations will be realigned around its expanding contact centres in Victoria, Vancouver, Winnipeg and Montreal. Shaw’s contact centres in Nanaimo and Mississauga are not affected by these changes, Shaw said in a news release.
As part of the move, Shaw’s Edmonton contact centre operations and part of its Kelowna operations will be closed in June, and…
Continue Reading
TORONTO — Shaw Direct satellite TV customers will soon be able to watch exclusive live matches, tournaments and worldwide sporting events thanks to the addition of beIN Sports to Shaw Direct’s channel lineup.
beIN Sports provides live games, original sports programming, news and highlight shows with in-depth analysis of worldwide sporting events, leagues and tournaments. According to a beIN Sports news release, Canadian sports fans will now receive unrivalled coverage of top soccer leagues, including Spain’s La Liga, Italy’s Serie A, France’s Ligue 1, England’s Football Championship and the 2015 Copa America tournament, along with other exclusive soccer matches…
Continue Reading
LAST WEEK WE SPECULATED that the big, vertically integrated Canadian telecom, cable, wireless and media companies could get out of media.
We talked to a few broadcasters who spoke on condition of anonymity who angrily wondered – with the CRTC apparently not listening to their concerns about costs, nor about being able to use their content as a point of differentiation with wireless or broadband customers while also taking simsub away, at least for the Super Bowl – why should carriers continue to own broadcasters?
The answer is cash flow, capex and a lack of available suitors.
Bell…
Continue Reading
OTTAWA — Consumers who want to sign up for CraveTV or shomi without first being Bell or Rogers/Shaw customers could be the potential beneficiaries of applications filed with the CRTC on Friday by the Public Interest Advocacy Centre (PIAC) and the Consumers’ Association of Canada (CAC).
PIAC-CAC submitted two applications to the CRTC, challenging the tied selling of the two online streaming services linked to the consumption of the service providers’ other telecom or broadcasting services.
In the application regarding CraveTV, PIAC-CAC are challenging whether Bell can restrict access to its subscription video-on-demand service to customers who already have a TV…
Continue Reading
THERE WAS TOO MUCH symbolism to ignore with the choice of London, Ont., as the place where CRTC chairman Jean-Pierre Blais chose to begin dismantling simultaneous substitution and to shift the ground under Canadian TV companies, forcing the vertically integrated behemoths to ask themselves this question: “Why do we need to own media companies?”
Blais spoke in London a week ago to make three announcements, two of which were decisions from the Commission’s Let’s Talk TV hearing held in September 2014.
London is generally acknowledged as the first city in Canada to get cable over 60 years…
Continue Reading
CALGARY – Shaw Communications is offering residents of Thunder Bay, ON free access to its Shaw Go WiFi network now through February 22, 2015.
Shaw Go WiFi is offering carrier-grade Internet connectivity at over 800 hotspots across the city, allowing users to access content on the go using their portable connected devices while avoiding potentially expensive cellular data charges. Residents who are not Shaw customers can connect to the network for free on their laptop and mobile devices by selecting "ShawGuest" on the list of available WiFi hotspots at participating locations and following the steps to register their devices. Registration…
Continue Reading
MARKHAM – The Ontario Association of Broadcasters will be holding its 10th annual Career Development Day on March 2 at 1:00 PM at Corus Quay, 25 Dockside Drive in Toronto.
Career Day 2015 will include a panel discussion followed by the ever popular roundtable discussions, which will include broadcasters from all areas of radio and television. This is a one of a kind opportunity for soon to be graduating students to speak candidly with experienced broadcasters in all areas of the business, says the OAB, providing students with first-hand information on all aspects of broadcasting. Many of OAB’s broadcasters who…
Continue Reading
OTTAWA – Prime Time in Ottawa is serving up an opportunity for delegates to dine with some top industry executives.
The new ‘Lunch With’ feature allows registered conference delegates to reserve their spot at a table of eight and break bread with:
– Helen Asimakis, Senior Director, Drama, CBC;
– Wendy Bernfeld, Founder, Managing Director, Rights Stuff;
– Sarah Jane Flynn, Senior Director, Original Factual Production, Shaw Media;
– Tom Hastings, Director, Independent Production, Bell Media;
– John MacDonald, VP Television, Head of Women’s and Family Networks, Corus Entertainment;
– Karen Miller, Vice President, Worldwide Programming Strategy, Acquisitions & Co-Productions, Disney Channels Worldwide; or
– Liz Wise,…
Continue Reading
OTTAWA – Shaw Communications has signed on as the newest long-term national partner for the Canada Games.
The three-games national partnership will see Shaw become the official telecommunications provider and a major partner for the 2015 Canada Winter Games in Prince George, BC, the 2017 Canada Summer Games in Winnipeg, and the 2019 Canada Winter Games in Red Deer, AB.
Shaw will provide cash and in-kind support, and will leverage its Internet and telecommunications services to keep the Canada Games connected. The Calgary-based company will also provide spectators and athletes with complementary guest access to its Shaw Go WiFi network throughout…
Continue Reading
TORONTO – Rogers is gearing up to deliver live pay-per-view coverage of the 2015 ICC Cricket World Cup and will extend access to that coverage to Bell, MTS, SaskTel, Shaw/Shaw Direct and Telus subscribers.
The 2015 ICC Cricket World Cup kicks off on February 13 at 5:00 PM ET/2:00 PM PT with Sri Lanka vs. New Zealand, and continues through to the final match on March 28. Canadian fans without a pay-per-view subscription can catch Pakistan as it meets defending champion India on February 14 at 10:30 PM ET/7:30 PM PT on OMNI.2.
As the exclusive national distributor, Rogers will offer all 49 matches…
Continue Reading
