OTTAWA – After meeting with representatives from several Canadian telecommunications service providers, Innovation, Science and Industry minister François-Philippe Champagne announced he has directed them to take immediate steps to address network resiliency in Canada.
The meeting, attended by representatives from Rogers, Telus, Bell, Videotron, Shaw, SaskTel and Eastlink, comes as Rogers continues to work to restore its networks, which are close but not quite fully operational, following a nationwide outage that began early Friday morning.
“I’ve demanded that they take immediate initial steps to improve the resiliency of our networks,” Champagne told reporters during a conference call this afternoon…
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By Ahmad Hathout
OTTAWA – Innovation Canada and the CRTC have released an advance notice today stating they intend to award a $1.5-million contract to a broadband measurement company to collect performance data on fixed-wireless speed claims of up to 50 Mbps download and 10 Mbps upload – the federal objective.
In the notice, ISED said it is seeking only data from wireless service providers claiming to provide Internet service of “up to” 50/10 to households over wireless signals for verification purposes. The contractor will test performance by metric, time, location, service plan, distance to service towers and technology, according to…
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Rogers continues to monitor the situation, is aware of ongoing issues for some customers
TORONTO – Over the weekend Rogers Communications continued to make progress on getting its networks fully operational and explained what caused the nationwide outage on Friday.
“We now believe we’ve narrowed the cause to a network system failure following a maintenance update in our core network, which caused some of our routers to malfunction early Friday morning,” reads a letter from Rogers president and CEO Tony Staffieri, which was posted on the company’s website on Saturday.
“We disconnected the specific equipment and redirected traffic, which allowed…
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Still no word on when full service will be restored
TORONTO – As the day comes to an end, Rogers has said it is making progress on bringing its networks back online after an outage that started in the early hours of the morning.
In a letter posted on Rogers’ website, the company’s president and CEO Tony Staffieri apologized to Canadians.
“We know going a full day without connectivity has real impacts on our customers, and all Canadians,” the letter reads. “On behalf of all of us here at Rogers, Rogers for Business, Fido, chatr and cityfone, I want to…
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OTTAWA – The Public Interest Advocacy Centre (PIAC) today requested the CRTC immediately open an inquiry into the Rogers network outage impacting Canadians across the country starting around 4:30 a.m. ET this morning.
In a letter submitted to the CRTC, signed by PIAC’s executive director and general counsel John Lawford, and obtained by Cartt.ca, PIAC further requested the CRTC launch a public notice to examine whether Canadian telecommunications providers “should be required to provide a baseline of emergency planning, refund requirements, notice and transparency and other consumer protections, interconnection, wholesale and other requirements as conditions of service to operate…
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OTTAWA – Videotron, a subsidiary of Quebecor, has filed a notice of motion with the Competition Tribunal, asking to be granted leave to intervene in the proceeding dealing with the Commissioner of Competition’s application to the tribunal to have the proposed merger of Rogers Communications and Shaw Communications blocked.
The notice of motion, posted to the tribunal’s website today, indicates Videotron is further seeking a confidentiality order on terms to be discussed should leave to intervene be granted.
Videotron intends to intervene in the proceeding in support of Rogers and Shaw. Last month the three companies announced they reached an…
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TORONTO – It has been a rough Friday morning for Rogers customers.
The telecom has been experiencing network issues across the country since early this morning, according to an online service map and London, England-based global Internet monitor NetBlocks.
A tweet from TekSavvy Assistance also indicates there is an incumbent outage impacting third-party providers with no timeline for things to be up and running again.
“Please note that there is currently a large spread incumbent outage that is impacting all internet and wireless (including cellphone) users, as well as third-party customers like TekSavvy,” the tweet says. “This also impacts…
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OTTAWA – Bell Mobility is asking the CRTC to review and vary its recent decision directing Bell, Rogers and Telus to make changes to the proposed terms and conditions outlined in their GSM-based wholesale mobile wireless roaming tariffs that incorporate seamless hand-off and 5G roaming.
Telecom Decision CRTC 2022-102 was issued April 6, 2022, in connection with the tariffs filed by Bell, Rogers and Telus in relation to a previous CRTC decision (TRP 2021-130) on implementing a regulated mobile virtual network operator (MVNO) system, which included determinations regarding seamless roaming.
Bell is arguing CRTC 2022-102 reaches beyond the scope of the…
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TORONTO and CALGARY – Rogers Communications and Shaw Communications released a joint statement today indicating the early mediation with the Commissioner of Competition that took place earlier this week on Monday and Tuesday did not end in a resolution to the Commissioner’s objections to the proposed merger of the two companies.
“Rogers and Shaw intend to continue to work constructively with the Commissioner to highlight the many benefits of the merger to all Canadians, including maintaining a strong and sustainable fourth wireless carrier across Canada through the proposed divestiture of Freedom Wireless to Quebecor Inc.,” the statement says.
This news…
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TORONTO — Corus Entertainment’s Global News announced today the addition of two key roles to its newscast team at Global National.
Nathen Sekhon (above, left) is joining Global National as executive producer on July 18, and Caroline Gdyczynski (right) will join as producer on Aug. 22, according to an email sent to Cartt.ca.
Sekhon has previously led editorial teams in B.C. and Ontario in the production of newscasts across four languages for Rogers Sports and Media’s Omni Television.
“Nathen is a talented editorial leader and programmer with crucial experience launching programs, mentoring teams, developing talent and overseeing high-impact projects such as the…
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