FREDERICTON – Bell Aliant has won a court injunction preventing Rogers from claiming to have the ‘fastest and most reliable’ high speed Internet product.
Tuesday’s ruling in a New Brunswick court ordered Rogers to stop using phrases like the “fastest speed,” “most reliable speed,” or “fastest and most reliable speed” in its advertising. Bell Aliant president and CEO Karen Sheriff said that the company “very pleased with the judge’s ruling”.
“We undertook this action to ensure that our customers have access to clear and accurate information”, Sheriff said in a statement. “We understand that marketing and advertising in a competitive industry is…
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WINNIPEG, REGINA and SASKATOON – Rogers has rolled out its High Speed Packet Access Plus (HSPA+) network in Winnipeg, Regina, and Saskatoon, the company announced Tuesday.
A Rogers spokesperson confirmed to Cartt.ca that it will extend its network in the province of Manitoba later this year to allow for the launch of mobile broadband devices and smart phones such as the iPhone.
In Saskatchewan, the Rogers network can only be accessed through its HSPA+ mobile Internet stick at this time. The Rocket Mobile Internet Stick can provide download speeds of up to 21 mbps.
The stick features a USB connection to a…
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OTTAWA – Rogers’ testimony at the CRTC community TV hearing may not have been entirely accurate, according to the Canadian Association of Community Television Users and Stations (CACTUS).
In a statement on Tuesday, CACTUS noted that Rogers TV VP Colette Watson said that "close to 60%" of the programming on Rogers’ Ottawa channel was "access programming", or made by members of the public. But a review of Rogers’ Ottawa schedule posted on-line reveals that almost all the daily shows on the programming schedule list Rogers employees as producers, CACTUS maintained.
The group also expressed concern over the number of community station closures, and said that part of…
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EXTON, PA – Three industry veterans have been named to the electoral slate to represent Canada on the Society of Cable Telecommunications Engineers (SCTE) board of directors for 2010.
The candidates for the position of Director-At-Large Canada (representing SCTE’s Canadian members) are:
– Boris Eventov, director, digital video engineering, Cogeco Cable;– Tony Faccia, vice president, wireline access networks, Rogers Cable Communications; and– Bruce Marshall, technical director, Shaw Cablesystems.
Rogers’ Dermot O’Carroll is the current Canadian board rep. Newly elected directors will begin their two-year terms on October 19th in conjunction with the SCTE Cable-Tec Expo 2010 set for October 20…
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TORONTO – Rogers says that small business is big business.
With its small business customers squarely in mind, the company launched an initiative called Rogers Live Agent to provide immediate, direct access to a live representative when calling for support. The service rep will authenticate the customer, assess the business needs, and then engage the appropriate sales, customer care or technical support required, streamlining communication and reducing time-to-resolution.
"At Rogers, we understand the speed of business today”, said Gordon Stein, VP of Rogers’ business segment, in a statement on Monday. “Our small business customers need quick, efficient conversations that provide them with needed information on…
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TORONTO – When it comes to our steadily evolving media world – one which is branching out like a spider web in all directions – there are a total of eight different media consumer personas, according to Richard Bullwinkle (pictured below).
He is the “chief evangelist” for Rovi Corp., the digital media company perhaps best known for supplying the electronic program guides found in so many cable and satellite boxes, and Wednesday evening was the guest speaker for a CTAM Canada event held at the Rogers Centre.
The company conducted a trio of studies in 2009/10 with businesses and consumers in…
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TORONTO – OMNI Television will bump up its supper hour broadcast of OMNI News: Mandarin Edition from 30 minutes to a full hour beginning Monday.
The popular newscast will continue to serve and reflect the growing Mandarin language population in OMNI.2’s coverage area in its same timeslot, Monday to Friday at 5:00 p.m. ET, the station said Thursday.
The Rogers-owned multilingual and multicultural channel said that the move is designed to keep pace with audience demand.
“By expanding our current Mandarin news program, OMNI is better able to meet the evolving information needs of the growing Mandarin language community,” said national…
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TORONTO – CanWest will add a new specialty channel to its portfolio with the launch of Global Reality Channel this summer.
Billed as Canada’s first and only destination for reality programming 24/7, the channel will air reality shows and franchises from around the world including Survivor, Big Brother and The Apprentice UK.
It is the company’s first Global-branded specialty channel.
“Global Reality Channel is a natural extension of the Global brand," said Walter Levitt, CMO of Canwest Broadcasting, in the announcement. "Global brings instant credibility and increased appeal for this new channel.”
Global Reality Channel will launch on July 1,…
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TORONTO – The CRTC is incorrectly interpreting the BBM statistics on television viewership numbers during its examination of community television policy, says Rogers.
As part of this proceeding, the Commission issued a report on April 8 which Rogers says has been used by some critics of cable-provided community television to "prove" that Rogers TV is not often watched. The report states that in the 2008-09 broadcast year, Rogers’ community television stations generated a 0.2% share of the Canadian English-language television market.
But according to a Canadian Media Research Inc. (CMRI) study commissioned by Rogers TV, that figure is deceptive because BBM share…
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TORONTO – Smart phone users helped to boost profits at Rogers by 23% for its first quarter of 2010, the company reported Wednesday.
But increased competition in the wireless industry contributed to a decline in growth in its wireless subscriber adds. Rogers signed on 47,000 net postpaid wireless subscribers, 57% fewer than in the same quarter last year.
President and CEO Nadir Mohamed described the company as being “off to a solid start in 2010."
"Our focus on wireless data and attracting and retaining higher value customers continues to pay dividends, while the improved results in our media division reflect the actions we took…
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