TORONTO – While Canadians opt for online shopping for many purchases, nearly two-thirds (63%) of customers who have purchased a wireless device over the past six months did it in a physical store, according to a new J.D. Power report.
The 2018 Canada Wireless Purchase Experience Study examines wireless carriers’ performance across sales-related activities in stores, over the phone, and online. Satisfaction is measured in six factors: store representative; online purchase; phone purchase; facility; offerings and promotions; and cost of service. Fielded in February-March 2018, the study is based on responses from 3,605 wireless customers with a postpaid plan from…
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OTTAWA – Veteran journalist and author Esther Bégin is joining Cable Public Affairs Channel (CPAC) as the network's French Anchor.
Starting next fall, Bégin (pictured) will host a daily program during sitting weeks of the House of Commons as well as feature interviews with Canadian political personalities.
"We are very excited to welcome such an experienced and passionate journalist like Esther Bégin to lead our team," said CPAC president and GM Catherine Cano, in Thursday’s announcement. "She has the important task of making the various issues affecting francophones in Quebec and the rest of Canada known and understood. As we know,…
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HEATHER CONWAY, CBC EXECUTIVE vice-president, English Services, likes drinking from the Netflix co-production tap.
The pubcaster hit ratings gold with high-profile Netflix collaborations like Alias Grace and Anne as it grows its originals slate and on Thursday the CBC unveiled another upscale, internationally driven series co-produced with Netflix in Northern Rescue, which stars William Baldwin and Kathleen Robertson, for its 2018-19 schedule.
The way Conway tells it, a CBC steadily breaking free of its traditional linear TV moorings and floating in an expanding digital space atop its new OTT app has found offering homegrown property – or talent-driven content to Netflix,…
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YES, A MUST-CARRY TV license is not the lottery win it once was and yes, making a linear ethnic programming service in various languages work as a business within the Canadian TV system has always been a challenge which has only grown more difficult of late.
But that doesn’t mean there aren’t people who think they can make a national ethnic TV channel work. In fact, including the incumbent, there are eight companies with some pretty bright ideas.
OMNI has long been the mainstream ethnic channel, serving up a mix of Italian, Cantonese, Mandarin, Punjabi and other programming over the…
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MONTREAL – Cogeco Inc. and Cogeco Communications today announced Philippe Jetté will become president and CEO of both public companies effective September 1st, 2018. Current CEO Louis Audet, who has been in the role for 25 years, recommended Jetté and on that day, Audet will become executive chairman of the board.
The companies are publicly traded, but the Audet family owns control of the voting shares.
Jetté (pictured at left with Audet at the press conference Tuesday), an electrical engineer by training, joined Cogeco as senior vice-president and chief technology and strategy officer in 2011, after running his own consultancy for a…
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TORONTO — As a medium known for its engaging on-air personalities who are able to connect with listeners and create an atmosphere of intimacy, the spectre of artificial intelligence being employed by radio stations may worry many.
However, no one should feel threatened that AI is going to take over anyone’s job in the newsroom or sales department at the radio station — instead, AI holds the promise of making some programming jobs easier, while also providing better tools to prove the effectiveness of radio campaigns to advertisers. That was the message from a panel of radio experts at the…
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TORONTO – The winners of the Canadian Music and Broadcast Industry Awards (CMBIA) were unveiled Thursday night in Toronto, celebrating the best and brightest in all fields of the Canadian music and broadcast industries.
Paul Anka received the Canadian Music Industry Hall of Fame Lifetime Achievement Award, while Robert "TooTall" Wagenaar, Patti-Anne Tarlton, David Farrell and Jeff Craib were also in attendance as 2018 inductees to the Canadian Music & Broadcast Industry Hall of Fame.
In addition, Régine Chassagne and Win Butler of Arcade Fire (pictured) were on hand to receive the 2018 Allan Slaight Humanitarian Spirit Award in recognition of the band's humanitarian efforts to…
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TORONTO — With a little more prep time, the radio executive superpanel at Canadian Music Week’s annual Radio Interactive Summit may have turned into a drinking game, if moderator Sharon Taylor’s last-minute idea to offer panellists a choice between answering questions or downing a shot had come to fruition…
As it was, discussion among the radio execs was free flowing during Thursday afternoon’s panel, with topics ranging from the impact of smart speakers and voice assistants in the home, to audio streaming, to some of the business challenges related to audience measurement and big data.
Despite ad revenue continuing to diminish…
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Videotron, Telus Mobility, SaskTel rank highest in respective segments
TORONTO – As Canadians hold on to their wireless devices longer, their growing appetite for heavy data-based websites and apps is impairing the performance of wireless networks, which in turn fosters a negative brand image of their wireless carrier, according to a new J.D. Power report.
The 2018 Canada Wireless Network Quality Study measures Canada’s wireless carrier networks performance in metro and rural Canada, and provides an overview of Canadians’ wireless usage patterns, data plan preferences, and more. Fielded in February-March 2018, the study was conducted online in English and French…
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TORONTO – Just in time for summer, Bell Media’s Gusto is cooking up a free preview with sizzling new programming.
The food and lifestyle channel has assembled a summer schedule that includes new original series Where To I Do?, starring design expert Tommy Smythe (The Marilyn Denis Show); Dog Tales Rescue, a docu-series following King City, Ont.’s Dog Tales Rescue and Horse Sanctuary; and Bonacini’s Italy, featuring world-renowned chef and MasterChef judge Michael Bonacini. Celebrity gourmet Nigella Lawson makes her Gusto debut by whipping up her favourite comfort meals with her latest series,…
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