EXTON, PA — Cox Communications and Rogers Communications will highlight energy reductions achieved using SCTE•ISBE standards when they present at SCTE•ISBE Cable-Tec Expo Virtual Experience on Wednesday, Oct. 14.
The two companies will be among the presenters highlighting how they achieved facilities energy reductions of 20% or more by implementing standards and operational practices that have been created by SCTE•ISBE Standards’ Energy Management Subcommittee (EMS). The presentations will be held during the Energy 2020 session, a 90-minute breakout scheduled for 2:00 p.m. ET Oct. 14.
Cable-Tec Expo will take place virtually Oct. 12-15. Attendance is free upon registration at expo.scte.org.
“The…
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TORONTO – Rogers Sports & Media today announced a program that includes giving a minimum of $10 million in free advertising and creative services over the next five years to charities and small businesses which support “equity-seeking communities.”
The broadcasting and sports division of the communications giant says it has listened to and learned from its own employees and partners “about a variety of systemic racial issues inherent in our society, and these learnings have acutely shaped” this plan, the company is dubbing “All IN”.
“All IN is dedicated to taking actions that will drive much-needed positive change as we address…
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TORONTO – Rogers Communications announced today it will begin offering smartphone repair services at select Rogers retail locations.
Rogers will bring WeFix smartphone repair services, in partnership with its owner Brightstar Device Protection, to select Rogers stores across the GTA starting today making Rogers outlets a one-stop-shop for all their customers’ device needs. In April this year, Brightstar (which already offers device insurance to Rogers customers) acquired the U.K.’s WeFix, a “manufacturer-approved” smartphone repair company.
“With this service, Canadians can get their smartphones repaired by an expert at one of our Rogers stores, within hours, and have it backed…
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Also files lawsuit seeking $12 million in damages
MONTREAL — Quebecor-owned Videotron is taking its dispute with Bell over access to support structures to the Competition Bureau of Canada, asking for an investigation into Bell’s practices which Videotron says are anticompetitive by allegedly slowing down or, in some cases, blocking access to Bell’s telephone poles.
In a Videotron press release today, the company says its application to the Competition Bureau provides “multiple documented examples of the Canadian telecommunications giant’s stratagems to limit competition. These tactics, which are depriving entire communities of access to 21st century digital infrastructure, are destructive and…
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TORONTO — Last week, Bell Canada rolled out a new service designed to help customers moving homes to smoothly transfer their Bell services to their new residence.
Bell’s Move Valet service will assign a dedicated team of moving experts to provide the customer with support throughout the process, including seven-day-a-week telephone support. The service provides a complimentary Bell Mobility hotspot during the move for when the customer’s Bell Internet is unavailable, for customers who have a Bell residential Internet plan as part of the move order and a Bell Mobility consumer post-paid plan with a Wi-Fi compatible device. More details…
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TORONTO — On Orange Shirt Day, a day when Canadians wear orange to acknowledge Canada’s history of residential schools, Rogers Communications announced today almost $100,000 has been raised through the purchase of t-shirts as part of the company’s #WeWearOrange campaign in support of the Orange Shirt Society.
During the two-month-long fundraising campaign, amplified across Rogers’ media assets, Canadians purchased almost 5,000 orange t-shirts (pictured above) designed by Ojibwe artist Patrick Hunter, through the Rogers-owned Today’s Shopping Choice website at tsc.ca/wewearorange. The t-shirts are still available for purchase through October 16.
Proceeds raised by Rogers through the t-shirt sales are…
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But industry still has work to do
GATINEAU — The CRTC released today the findings of its first-ever secret shopper project, which was launched in response to the Commission’s 2019 report on misleading or aggressive sales practices among telecommunications service providers.
While the secret shopper report concludes the vast majority of enlisted shoppers’ interactions with the providers’ sales staff were perceived as positive, approximately one in five shoppers perceived they may have faced misleading or aggressive sales practices.
The report also says misleading or aggressive sales practices occur at a higher rate for certain vulnerable segments of the Canadian population, such…
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TORONTO and LONDON — Julie Bristow, the former CEO and president of factual and kids content maker Bristow Global Media, has launched the Content Catalyst Fund (CCF), a development and funding company focusing on content developed, delivered and designed by women and about women.
Based in Canada but with an international reach, the CCF will develop and invest in unscripted and scripted content, but with an initial focus on unscripted, says a press release on Tuesday. To help female creators find an audience for their work, the CCF will invest in end-to-end strategic support in viable female-led projects, says the…
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TORONTO — Rogers Communications today announced the launch of Team Rogers Community Draft, a nationwide program aimed at helping Canadian youth return to playing recreational sports when and where it is safe to do so in their communities.
Starting initially with hockey this fall, the program will provide “drafted” youth athletes (ages 5 to 17) with $150 each to help offset league registration fees, plus mentoring calls with Team Rogers professional athletes, Team Rogers merchandise and other unique sports experiences, says the company’s press release.
Applicant selection to Team Rogers will be done through a random draw. Draft selections start…
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GATINEAU — As the CRTC continues a Review and Vary of its August 2019 order which slashed the wholesale rates third-party Internet access (TPIA) companies pay to the incumbent network owners, the Commission announced today it is approving a stay of the order’s implementation while it completes its review.
The stay was requested by Bell Canada and cable companies Cogeco, Eastlink, Rogers, Shaw and Videotron when those incumbents requested in December 2019 that the Commission review and vary its Telecom Order 2019-288 decision.
The Commission’s announcement today comes after the Federal Court of Appeal on September 10 dismissed the…
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