Search Results for: crtc

Radio / Television News

CRTC calls for new radio station applications to serve Georgina

OTTAWA – The CRTC has issued a call for radio applications to serve the south-central Ontario market of Georgina after determining that the area can sustain an additional commercial station. The Commission said Thursday that the town, located 81 kilometres north of Toronto on the south-east shore of Lake Simcoe, is geographically the largest of nine municipalities in the Regional Municipality of York and belongs to the Numeris central area of Toronto, which shares the same boundary with the corresponding Toronto census metropolitan area (CMA). In 2016, the population of Georgina represented 0.8% of the population in the Toronto… Continue Reading

Radio / Television News

Q2 revenues up, profits down at SiriusXM Canada

TORONTO – Despite increases in revenues and subscribers, SiriusXM Canada saw second quarter profits plunge by 62.4%. For the period ended February 28, 2017, revenue of $86,946 increased 3.0% from $84,387 year-over-year, reflecting growth in its self-paying subscriber base.   Self-pay ARPU dipped 0.2% to $12.47 mainly due to increased promotional activity, the company said late Wednesday. Net income and comprehensive income of $10,612 was well below the $28,245 recorded in the same period last year, which the company said was mainly due to $15,887 withholding tax recovery in Q2 FY2016 and higher operating expenses, partly offset by higher revenues. Adjusted EBITDA for… Continue Reading

Cable / Telecom News, Radio / Television News

ANALYSIS: Will Comcast’s X1 help save Cancon?

THE SUBSCRIPTION TELEVISION industry likes to say that outright cord-cutting (defined as when a consumer abandons a TV subscription altogether) is still a pretty small phenomenon. So far, overall, that remains technically true. The latest numbers show about two percent of Canadian households with a TV subscription have chosen to cut the cord and stop subscribing to traditional TV. Generally, it’s been a story of “flat is the new up”, while inside of the likes of Rogers, Shaw, Cogeco, Bell and others, hardworking employees are doing their best to swallow hard every day and manage substantial… Continue Reading

Cable / Telecom News, Radio / Television News

Surging TV complaints will keep CCTS hopping, says PIAC

OTTAWA – A consumer group says that the Commissioner for Complaints for Telecommunications Services (CCTS) “will have its hands full” come September when it adds TV service provider watchdog to its role. The Public Interest Advocacy Centre (PIAC) noted that Canadians made 2,734 complaints about their television services to the CCTS over the last six months, more than it received in relation to wireless, Internet, local voice, or long-distance voice services.  And that’s months before it can officially accept TV consumer complaints. “With Canada’s communications regulator, the Canadian Radio-television and Telecommunications Commission (CRTC) reporting that it received 8,584 complaints about… Continue Reading

Cable / Telecom News, Radio / Television News

Customer service improvements help slash telecom, Internet complaints: CCTS report

OTTAWA – While complaints over telecom and Internet services continue to fall, Canadians are still unclear about the terms of their service contracts, says the Commissioner for Complaints for Telecommunications Services (CCTS). In its mid-year report released Thursday, CCTS said it accepted 3,955 complaints between August 1, 2016 and January 31, 2017, down by more than 600 from the 4,562 complaints received in the same period a year earlier.    The report says that non-disclosure or misleading information about contract terms was once again the most commonly raised issue (10.7% of all issues), followed by complaints about incorrect charges at 9.4% and… Continue Reading

Cable / Telecom News, Radio / Television News

Canadians must receive emergency alerts via mobile devices by next April

OTTAWA-GATINEAU – All wireless service providers must join Canada’s National Public Alerting System by next April, the CRTC said Thursday. Emergency alert messages are issued by federal, provincial and territorial governments and emergency management officials to warn the public of imminent threats, such as fires, tornadoes, floods, water contamination and Amber Alerts. Once the system is in place, wireless public alerting will allow emergency management officials to send alerts to mobile devices connected to LTE networks, which the CRTC said are now available to over 97% of Canadians.  Once an alert has been distributed, Canadians will hear the same alert… Continue Reading

Cable / Telecom News

Consumer groups demand affordability fund

File CRTC application to review and vary Basic Service Objective decision GATINEAU – Three consumer groups filed an application with the CRTC asking it to review and vary its much ballyhooed basic service objective decision – one which make access to broadband a fundamental part of telecom service to Canadians. ACORN Canada, the National Pensioners Federation, and the Public Interest Advocacy Centre say the Commission must alter Telecom Regulatory Policy CRTC 2016-496, Modern telecommunications services – The path forward for Canada’s digital economy because the new policy does not establish an affordability funding mechanism for low-income telecommunications users. The filing says the… Continue Reading

Radio / Television News

U.S. government “highly concerned” about Super Bowl simsub rule

WASHINGTON – Each year the U.S. government puts together a massive document called the National Trade Estimate Report on Foreign Trade Barriers and its most recent one, published in March, takes particular aim at one new CRTC rule. The 2017 report, which can be found here (the section on Canada starts on page 65) outlines all the ways there are barriers for Americans to trade and invest in countries around the world. The section on Canada references many things, including our telecom and broadcasting protections (something we believe will be seriously analyzed when the… Continue Reading

Cable / Telecom News, Radio / Television News

ANALYSIS: Rewriting the Acts will really mean everything is on the table

FIRE UP THE LOBBYISTS, lawyers and regulatory experts, Prime Minister Justin Trudeau’s government has opened up a once-in-a-generation chance to change everything about the cable, radio, television and telecom (CaRTT) business in Canada. You think the new “Let’s Talk TV” rules are challenging, or the new Basic Service Objectives might hurt or Heritage Minister Mélanie Joly’s Cancon review was perplexing? Wait until the feds begin the overhaul of the Broadcasting Act (last updated in 1991) and Telecommunications Act (1993) later this year – as the 2017 Budget said is going to happen. Everyone with skin in… Continue Reading

Radio / Television News

Radio Hearing: Groups make final pitches for Aboriginal radio stations

Perhaps co-operation is the key GATINEAU – Arguments that the British Columbia market isn’t big enough to support two distinct radio broadcasters don’t hold water, according to First Peoples Radio. Debra McLaughlin of Strategic Inc., a firm that did work for FPR on its application, noted under questioning during the company’s reply to the CRTC’s Aboriginal radio licence hearing on Wednesday, the last day of the proceeding, that advertisers, in fact, are likely to spend more money in the smaller markets than the big cities. (Cartt.ca covered the first two days of the hearing here and Continue Reading