Canadians are receiving the broadband speeds they're paying for
OTTAWA-GATINEAU – The majority of broadband Internet services in Canada are as fast or faster than their advertised download and upload speeds, says a CRTC report on Internet services.
The preliminary report, released Thursday, found that most services from the country's major Internet service providers delivered between 109% and 122% of the advertised download speed, and that performance was largely consistent across all geographic regions of Canada in a mix of urban and rural settings.
Services using fibre-to-the-home (FTTH) technologies delivered 119% of advertised download speed on average, while cable/hybrid-fibre co-axial (HFC) delivered 103%,…
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TORONTO – Cord-cutters or -nevers missing their live sports now have the option to buy Sportsnet Now, a direct-to-consumer service, without a pay-television subscription.
Launching nationally on Friday, the live streaming service (including the regular TV ad load) of the six Sportsnet linear channels promises select NHL, MLB, NBA, soccer and tennis events, as well as original programming like Tim & Sid and Sportsnet Central. Sportsnet Now will be available on tablet, mobile and online for a monthly subscription of $24.99 with no contract and a 7-day trial period. It remains included for existing Sportsnet TV distributors such as Shaw, Telus, Bell,…
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MONTREAL – Cogeco Connexion has unveiled new TV bundles designed specifically for small and medium-sized businesses and larger enterprises in its territories in Ontario and Quebec.
The new packages are customized towards clients' industry category such bars and restaurants, sports and fitness, retail, offices and professional services, and hotels and institutions. Clients may choose between pre-assembled packages of 10 or 20 channels in Ontario, and of 10, 15 or 20 channels in Quebec.
Cogeco is also offering an entry-level package named ‘Business Basic’ comprised of local and regional over-the-air Canadian stations, mandatory distribution channels, plus community and educational channels. Once clients have…
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MONTREAL – Cogeco Connexion has completed its new free wireless Internet network in the Ontario city of Hamilton.
With over 300 hotspots, Cogeco said that the network was largely built by leveraging its business customers, and covers locations such as retail shops, restaurants and professional services offices alongside high-traffic streets, including King Street, James Street and Concession Street. An interactive map of Cogeco Connexion’s Wi-Fi hotspots is available here.
Cogeco high-speed Internet customers can connect for free to a Cogeco hotspot with any Wi-Fi-enabled device by signing-in with their “My Account” credentials. After signing-in once, their device will automatically be…
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MONTREAL – Cogeco Connexion has won four customer service excellence awards from the Service Quality Measurement Group (SQM), marking the seventh time in nine years that the Montreal-based company has been recognized for the service it provides to its customers.
The annual North American Contact Center Industry Awards are based on surveys with customers who have used a call centre and employees who work in a call centre.
Three of Cogeco’s awards came in the Voice of the Customer Excellence category, based on the results of telephone surveys with customers within two business days of their contact with contact centre…
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MONTREAL – Cogeco Connexion has completed its new free wireless Internet network in the Ontario city of Kingston.
With almost 100 hotspots,Cogeco said that the network was largely built by leveraging its business customers, and covers locations such as retail shops, restaurants and professional services offices alongside high-traffic streets such as Princess Street, Queen Street and Ontario Street. An interactive map of Cogeco Connexion’s Wi-Fi hotspots is available here.
Cogeco high-speed Internet customers can connect for free to a Cogeco hotspot with any Wi-Fi-enabled device by signing-in with their “My Account” credentials. After signing-in once, their device will automatically be…
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MONTREAL – Cogeco Connexion’s new slimmed down starter TV package, unveiled Tuesday, is known as “Basic Channels".
Starting at $25 per month (excluding receiver), the package includes local and regional stations, community and educational channels, and also includes U.S. networks ABC, CBS, NBC, FOX and PBS. Subscription to the Basic Channels package is a requirement to access any other packages or channels.
Customers may also build their own "My Mix" packages of 10, 20, 30 or 40 additional channels (in Quebec, the choices are 10, 15, 20 or 30 channels), ranging from $38 to $59 each a month, which includes the basic…
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MONTREAL – Stingray Digital Group has bought in-store media solution provider Nümedia in a transaction valued at $2 million.
Nümedia enables its client to provide in-venue music, experiences, communication, engagement, and activation, and counts Cogeco Communications subsidiary Cogeco Data Services as one of its minority shareholders.
Stingray said Wednesday that its decision to acquire Nümedia was based in part on its varied client list. In addition, continued the company, the acquisition creates significant operational synergies with its commercial services division Stingray Business, which currently operates in over 74,000 locations across Canada including Aldo shoes, TD Canada Trust, A&W restaurants,…
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MONTREAL – Cogeco Inc. said Tuesday that Audet family holding company Gestion Audem Inc. is selling144,090 subordinate voting shares on a private placement basis.
The transaction does not alter the control of Cogeco since, upon completion of this transaction, Gestion Audem will retain control and ownership over 1,809,660 multiple voting shares and 365,720 subordinate voting shares of Cogeco, representing in aggregate 70.5% of the voting rights associated with all shares of Cogeco (compared to 70.8% of the voting rights prior to the transaction).
"This transaction represents only a small percentage of Gestion Audem's holding in Cogeco Inc.," said Gestion Audem Inc….
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MONTREAL – Cogeco is partnering with Centraide of Greater Montreal to support an innovative project designed to help foster the successful integration of Syrian refugees in Canada.
‘Training for Better Newcomer Integration’ aims to ensure that Syrian refugees will integrate successfully into the community and contribute fully to its social and economic vitality. Cogeco will invest $500,000 over five years to develop and implement a training program to help community and institutional stakeholders equip the many front-line workers involved in refugee integration with the tools that they need.
The tools developed under this initiative will be offered to the agencies supported…
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