OTTAWA — Video production solution provider Ross Video today announced the completion of the company’s latest customer experience centre in Seoul, South Korea.
The RCK III facility is a product training and demonstration centre designed to showcase the complete range of Ross products and solutions and was developed in conjunction with Ross Video’s leading Korean partners to better service customers in the region, says the company’s press release. (Pictured is a demonstration room at the facility.)
One highlight of the facility is the video wall production solution, which uses either the Voyager graphics rendering platform or the XPression Tessera graphics system to generate ultra-high-resolution graphics on LED video walls, says the release.
The new Seoul location also features a variety of solutions purpose-built to support IP, 4K-UHD, 12G SDI and hybrid workflows. 4K-UHD production is a major focal point for Ross as the company continues to work with customers to migrate their operations to 4K-UHD across all transport platforms, explains the release. The Ultrix routing/AV processing platform is an important component of the new centre’s infrastructure rack because it sits at the heart of the Ross 4K-UHD workflow diagram, regardless of whether the system in question is SDI, IP or hybrid, says the release.
“The investment in this new facility by Ross Video and our partners demonstrates our continued commitment to customers, both existing and potential, in South Korea and the surrounding region,” says Mark Cooke, Ross Video’s director of sales for Asia. “This space will really give us the opportunity to demonstrate the power of the Ross ecosystem, and I know everyone will benefit greatly from the enhanced technical support, training and consultative capabilities it will provide.”
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