More information sought on impact of Rogers outage on deaf Canadians, wholesale customers

OTTAWA – More information is being sought on how the recent nationwide Rogers outage impacted the company’s deaf, hard of hearing and deaf-blind (DHHDB) customers and wholesale customers. Late last month, Rogers submitted a report to the CRTC with answers to a series of questions about the network outage that started July 8, the publicly available version of which was heavily redacted. Canada Deaf Grassroots Movement (CDGM) and the Deaf and Hard of Hearing Coalition (DHH Coalition), the latter of which includes Deafness Advocacy Association Nova Scotia, Newfoundland and Labrador Association of the Deaf, and Ontario Association of the Deaf,...