WINNIPEG – The Manitoba government is considering changes to The Consumer Protection Act that will in turn provide better regulation of cell phone contracts in the province.
A public consultation paper has been posted on its website outlining the main issues and potential changes that could be made to these contracts including:
– the use of plain language (easy for customers to read and understand);
– fairness for both consumers and suppliers;
– clearer communication on when contract terms can be changed; and
– fair practices and clear information on contract cancellations.
Québec is presently the only Canadian province with legislation on cell phones. Last month a private member’s bill calling for greater protection for consumers of cell phone services was introduced in Ontario.
Comments are due by January 17, 2011 to consumers@gov.mb.ca
