CRTC to launch public proceeding to form a new wireless code of conduct

GATINEAU – Watch the CRTC’s web site today as the Commission plans to open a new public process aimed at creating a code of conduct to govern the contracts consumers sign for various wireless devices and services, Cartt.ca has learned. Urged on by many inside the industry (led by Telus) and outside of it, the CRTC in April asked for comments on whether the wireless market in Canada warranted its intervention in the development of a national retail wireless services consumer code. Fuelled by voter backlash, a number of provinces have introduced their own regulations meant to govern consumer contracts with...