Cable & Telecom

CRTC says wireless providers may face consumer code of conduct

OTTAWA-GATINEAU – Canada’s wireless providers may soon have to adhere to a new code of conduct. The CRTC said Wednesday that it is seeking comments on whether the wireless market has changed enough to warrant its intervention in the development of a national retail wireless services consumer code, after receiving “several applications” recommending that one be established. ( first reported back in February on Telus's demand for such a process.) A number of provinces have recently introduced amendments to consumer protection legislation that directly or indirectly impact wireless services. In 1994, the CRTC decided against regulating the wireless sector after determining that...

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.