Cable & Telecom

CRTC seeks input on revising BDU regs around customer transfer process

OTTAWA - The CRTC is calling for comments on proposed amendments to the broadcasting distribution regulations relating to the customer transfer process and related competitive issues. As reported, the Commission streamlined the customer transfer process back in March.  On Wednesday, the CRTC said that its proposed amendments would create a new provision for cancellation requests, specify that the current and prospective service provider coordinate with each other to cancel and replace the programming services to avoid a service disruption to the customer, and that the cancellation request will occur within two business days unless the service providers agree otherwise. Comments are...

Our industry and COVID-19

We've gathered a number of links where Canadian cable, radio, television, telecom and wireless companies have posted their responses to the Covid-19 pandemic.